Marketing

How to Navigate the Legal World of Cause Marketing

When I first heard Sam Mazzeo of In Better We Trust speak at a conference a few years ago, I was immediately impressed with his ability to make legalese sound interesting and approachable. I know, what a skill, right?

So, when he posted about cause marketing on social media a while back, I knew I needed to have him further explain it to you as both a lawyer and an advocate of social impact. If you’ve been looking for the one-two punch of a for-profit / nonprofit partnership, you’re gonna want to listen up, and maybe take some notes.

Commercial Co-Ventures may not be a term you’re familiar with (yet), but you’ve certainly seen it in action—and you’re probably dying to give it a try. However, before you jump into this type of committed partnership, read Sam’s take on how to navigate the legal world of cause marketing. Your cause will thank you.

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WHAT IS CAUSE MARKETING?

You may not know it, but Cause Marketing, or Commercial Co-Ventures, is all the rage in the social impact space these days. So, what is it?

Cause Marketing is when a for-profit business promises to donate a portion of their sales proceeds from a product or service they sell to a nonprofit organization.

Simple, right? Not so fast . . .

Typically, the for-profit already sells products or services and, by virtue of making a promise to donate a portion of its revenue to a charity, the marketing campaign becomes a Cause Marketing campaign. Meaning, this can happen legally even if you didn’t intend it to!

A successful example of Cause Marketing (that didn’t happen by accident) is the NFL’s A Crucial Catch Campaign, also referred to as “NFL Pink.”  This campaign is a joint effort between the NFL and the American Cancer Society to raise money for cancer research and awareness. The NFL auctions game apparel and equipment that bears a pink ribbon logo and sells NFL Pink merchandise. In turn, the NFL donates a portion of proceeds from these auctions to the American Cancer Society. Not only does the NFL gain some positive PR, but the American Cancer Society has also received approximately $7 million dollars from the campaign.

Not too shabby, right?

THE FINE PRINT: REGULATIONS ON A COMMERCIAL CO-VENTURE

Obviously, when a Cause Marketing campaign is successful, both the non-profit and the for-profit benefit financially and in a public relations sense. Cause Marketing, however, does require some compliance and oversight to keep it legal.

In many states, when a business engages in Cause Marketing, the business and non-profit legally become a commercial co-venture, which can trigger various regulations. Marketing language that puts you in the commercial co-venture category includes:

  • For each ______ sold, we will donate to ______.

  • Send in five ______, and we will donate $10 to ______.

AKA if you advertise to the public that proceeds will be donated from sales, you’re in the Commercial Co-Venture world, folks!

Many states have implemented regulations on commercial co-ventures in an effort to keep consumers well informed and to ensure businesses do not merely say that proceeds go to charity when they actually do not. Regulations and enforcement vary from state to state, which can present some difficulties and confusion for national campaigns.

Cause Marketing Regulations and Requirements

Generally, the regulations and requirements include:

  • Registration Requirements: A requirement for the business to register with the state by filling out a commercial co-venture registration form. Generally, annual reports must be filed with the Attorney General of each state.

  • Contract: In some states, the business and the charity must enter into a written contract with specifically required provisions and file the contract with the state.

    • Pro California Tip: In California, if you have an agreement in place with the nonprofit, you likely don’t have to register with the Attorney General!

  • Reporting by Charities: In some states, the charity must file a statement prior to the campaign and include the promotion in its annual reporting.

  • Accounting: A complete accounting and retention of those records is often required upon completion of the campaign.

  • Disclosures: The for-profit is likely required to include language regarding the specific amount or percentage of proceeds that will be donated in all of the campaign materials.

Unfortunately for all of you cause-marketers, states vary as to the extent of enforcing these regulations. Generally, the biggest consequence in failing to comply is bad publicity for the for-profit.

For a Goliath like the NFL, bad publicity is pretty easily absorbed. For a growing business or new nonprofit, on the other hand, bad publicity can be disastrous. For example, take the case of a for-profit that was required to contribute additional money to a nonprofit because the language in a campaign was ambiguous or misleading in regards to how much of the consumer’s purchase would be donated. In 1999, Yoplait was required to pay several million dollars in additional contributions to the Breast Cancer Association because of unclear promotion terms.

To sum it all up, find a sweet product that your nonprofit wants to endorse (or find a sweet nonprofit if you’re the for-profit), create a joint campaign that is compliant and discloses the donation percentage, and shout that campaign from the rooftops.

If all goes well, the nonprofit sees an increase in donations and the for-profit sees an increase in sales. It’s a win for everyone!

Still confused? Watch me explain it again in this video.

 

Sam Mazzeo is a Renaissance man, but like, an approachable one.

Here are some things he can help you better understand: trademark, business formation and securities, contracts, Halloween party planning, how to do a standing backflip, and the proper pronunciation of the word “GIF.”

But he can’t help you if your questions are related to birds. He isn't a big fan of birds.

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Wondering what makes a #nonprofit / for-profit partnership legal? Here is a quick explanation of cause marketing and the legal requirements.

Kristi Porter, founder of Signify

I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.


Create a Year-End Social Impact Report to Engage Donors and Customers

Can one person really change the world?

I think it depends on what you count.

Some people are only impressed by massive reputations, millions of dollars, big programs, and culture-changing ideas.

But as nonprofits and social impact companies started to release their year-end reports over the last few months, my favorite ones to read are the creative reports that:

  • make tangible the intangible,

  • highlight the small numbers that represent a change in heart or thought for a few people,

  • share the seedlings of disruption that will shape a family's trajectory forever,

  • tell the David versus Goliath stories,

  • represent the optimistic beginnings of early-stage organizations,

  • sound more relatable to me.


It's the idealist in me, but these reports represent hope and what could be.

Don't get me wrong, I'm certainly in awe of the big nonprofits and social enterprises who make an impact that I could only dream of. But I think we often forget that everyone who tried to do something great had to start somewhere, usually with meager resources.

Even on a small scale, these reports are the testimony of how you've used your resources to do something worthy of your donor or customer’s investment in you—whether that be time, money, influence, or anything else. No matter how big or how little you feel your contributions are (and theirs in you), they deserve to hear the story of what you did together.

If you haven't done so already, I urge you create your own report—and I’ll talk you through it.

Create a Year-End Social Impact Report to Engage Donors and Customers

Why Do You Need a Year-End Report?

Here are a few reasons why having a year-end report benefits you and your nonprofit or social impact company.

  • Help your community understand what you did with their resources, which might encourage them to give more.

  • Show them where you're headed in the future, and how they can be a part of it.

  • Tell stories of the real lives that were affected by your mission and the shared belief that things can be different (and better!).

  • Reiterate their standing as an insider that will always be kept in the loop when you've been trying something new.

  • Thank your current large donors, partners, and sponsors.

  • Build trust in you, your work, and your vision for a new and improved future.


We are in need of more good news than ever before . . . and you are in a fantastic position to share it!

How to Easily Design Your Year-End Social Impact Report FOR FREE

Here’s what you need to know: Your social impact report doesn’t need to be fancy. It certainly can be, but don’t let that stop you from making it happen.


Canva

Canva is the (free) tool that I use to create pretty much anything visual on this website or my social media. There are thousands of free templates to utilize for pretty much every purpose, and it’s pretty easy to get up to speed. Canva lets anyone be a designer!

People Resources

If you have a limited budget but a pair of extra hands, put them to work! It could be an intern, volunteer, board member, or peer that you can barter with.

Yearly

Yearly is a tool I only recently discovered through a friend, but it looks user-friendly and like it could create a great social impact report.

Webpage

No eye for design or short on time? Simply add a new page to your website and list all the data there. Just try to compliment numbers with stories and information that bring the facts to life.


Marketing Your Social Impact Report

Once you’ve taken the time to create your year-end report, be sure to get the most mileage of it by promoting it everywhere you can.

Pssst—You can also promote it more than once! For example, you could even promote it to new donors and customers as they begin to interact with you over the course of a year.

Examples of Year-End Social Impact Reports

After everything we’ve discussed above, would you like to see some impact reports from small nonprofits and social enterprises like you?

Atlanta Dream Center (now Frontline Response)*

This incredible organization has been doing good in Atlanta and beyond for a couple of decades now. So, they have some pretty great numbers to tout. However, one of the things I love about their social impact report is their vision for the future. At the end they show a photo and blueprint for their new headquarters as well as the budget they need for it. This allows their current donors to understand future needs and make the investment.

Gifts for Good

When you don’t have a designer on standby, you can follow Gifts for Good’s example and simply add a new page to your website with all the relevant stories and stats. A few of the creative stats they included were hours of employment, gallons of water save by using recycled materials, and chemo rides for cancer patients.

Refugee Coffee Co.*

My friends at Refuge got super creative in 2020 by telling their story through the lens of a fairy tale. If you have talented artists at your disposal, this is a fantastic way for their skills to intersect with your mission. You’ll see that they included cups of coffee served, hours of training, mentor/volunteer hours, and reiterated that their customers and donors helped them fight injustice.

Love Not Lost

My friend Ashley and her team at LNL had a heck of a year trying to help us all process grief in the midst of 2020. But they showed up in the ways that only they could, and loved on their community at a safe distance. Their report is a terrific example of what happens when you don’t make your goal. They were honest, upfront, and showed their donors and supporters their vision for 2021 with gusto! I know anyone who received this wasn’t disappointed—only proud to be a part of their community.

Kula Project

My friends at Mad+Dusty created this beautiful report, and the design was inspired by the founder’s quote about seeing the light and continuing to follow it. As you can see in this piece, they kept written content to a minimum but used the opportunity to show off the amazing photos of their work in action.

Goshen Homes

Another Mad+Dusty special, this one isn't quite an impact report, but it is still certainly a great model. Even without the beautiful design, you’ll see the testimonials scattered throughout that reinforce the importance of their work. And I love that it also shows you clear steps to getting involved.

Partners International

A huge kudos to Partners International for including a video with their annual report! It’s really the icing on the cake, and sets the stage for their work and impact. And for those who don’t like to write or don’t think you have much to say, note that their report doesn’t actually include a lot of words, but still does an excellent job of communicating what happened through powerful language and a beautiful layout. You’ll also notice that they include the donate button right after the report, which is another great move!

Conscious Capitalism

I love that this report starts off with the title, “A Pivot Toward the Future.” It’s hopeful, shows they are still standing strong after a hard year, and points to their work moving forward. I also like that they counted the attendees for their online gatherings as a stat. Finally, I love that they dedicated several pages to thanking their major partners, event donors, board of directors, and team. You can never thank people enough!

To The Market

This report stood out to me for several reasons. First, I love that they reinforced their work with stats about why their mission matters to the public at large. Second, they showed their growth very simply and in a straightforward way on page 5. (And yay for utilizing interns!) And, third, you’ll notice that their case studies are short and so is their social impact report. This is a terrific example of how you can communicate impact in a compact way.

Bi-Bett Corporation

Full disclosure—I wrote this report! Bi-Bett is a substance use treatment center in California, and they’ve been doing incredible work for over five decades. However, this was their first impact report so they wanted a hefty mix of stories, hard stats, creative stats, and showing their gratitude for everyone who contributes to their success. I loved the way we ended up quantifying some of the more emotional parts of their work such as safe nights spent in their care, observations by staff, days people felt supported, and people who turned their lives around. They have a lot to be proud of!

Signify’s 2020 Social Impact Report

I’m one person, so my stats are meager at best. But, again, that’s not the point and hopefully you’ve seen that by now. I show mine to you not to say, "Hey, look at what I did!" Instead, I show it to you in the hopes that you'll create your own and share it with your community.

I really do believe that one person can change the world—when you know what's important and what to count.

You're the one.
Get out there.
Create your impact.
Share it with the world.




PS: Have your own awesome year-end report to show off? Link to it in the comments!

* Past or present Signify client



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No matter how big or how small you feel your nonprofit or social enterprises’ contributions are, your donors or customers deserve to hear the story of what you did together.

Kristi Porter, founder of Signify

I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.


Top 5 Blog Posts Of 2020

2020, am I right?

Whew. It’s been a year for the history books. Between the pandemic, racial injustice, natural disasters, presidential election, and more—we’ve survived a lot in the last 12 months.

And as nonprofit and social enterprise leaders, this year has also been a strain. Many small businesses (and large ones) have closed their doors and many nonprofits have lost significant event revenue and donations.

Despite it all, though, there are some silver linings: GivingTuesday was a smash, people have learned more about their priorities, and masses have supported racial justice as well as small and local businesses. Those are all things to celebrate.

We’ve also learned a few things (I know I have). You can share in that some of that knowledge in the blog posts below. These posts are what Signify readers found most interesting and helpful this year, and I hope you find them valuable, too.

So, as you usher in the holiday season, the most magical time of the year, take this opportunity to educate yourself—and then let’s show 2020 the door!

Signify's Top 5 Blog Posts of 2019: Resources For Nonprofits and Social Impact Companies

1) 29 Sensational Nonprofit and Social Enterprise COVID-19 Success StORIES

You don’t have to look far to see the devastating effect that the coronavirus is having on small businesses and nonprofits. It’s very scary out there. But, in the midst of all the bad, there are nonprofits and social enterprises that have found success during COVID-19. They are proof that, no matter your mission, people are still buying and donating.

These scrappy, cause-focused organizations have exercised creativity despite the constraints. They are an example for all of us to follow as we pivot in the short-term in order to be around in the long-term.

The nonprofits and social impact companies highlighted in this post are just a few examples of what your future could look like. Theses mini case studies are meant to serve not as a blueprint, but as a jumping off point. I hope you see yourself in their stories.

Read the full post . . .

2) The Ultimate Guide to Social Impact Websites

Outside of your people, your website is your nonprofit or social enterprise’s greatest marketing asset. It’s also one of the most important tools you have to help you make a bigger social impact. In fact, it’s so important that we’re going to look at it from just about every angle.

From what you should do before you create or update your website, to writing and designing it, to how to promote it after going live, this is your ultimate guide to social impact websites.

It’s time to build and engage a larger audience, increase your sales or donations, and do more good. This is one tool to help you do just that.

Read the full post . . .

3) COVID-19 Resources for Nonprofits and Social Impact Companies

There’s no question about it: Our world has changed. As we grapple with the reality of COVID-19, we are all struggling to keep up—not just as individuals, but as nonprofit leaders and business owners.

Fear and anxiety are high. Supplies feel scarce. Distraction is in overdrive.

And yet, our world needs your work more than ever.

According to the Small Business Administration, 99% of businesses in the United States are small businesses, and this includes nonprofits. Of those, 88% have less than 20 employees. In fact, small businesses employ almost half of the private US workforce.

This means that nonprofits, social enterprises, and social impact companies are vital, not only to our lives, but our culture. So, during this challenging time, how can you succeed when on some days, the odds may feel stacked against you?

Read the full post . . .

4) Racial Justice Resources for Nonprofits and Social Enterprises

As a leader of a nonprofit or social enterprise, some form of justice is already at the heart of your work. You’re fighting for a cause because it’s worthy of your attention and your voice. It’s true, it’s right, it’s just.

So, if you aren’t already involved in the conversation regarding racial justice, now is the time to join in—no matter what issues you’re already working on. Racism is a virus, and each of us is susceptible.

You’ve, of course, seen overt and horrific examples played out on a national stage, but the real work—the hard work—begins in ourselves, our homes, and the places we work.

Even as a cause-focused organization, it’s possible that you may need some assistance in this area. We can all lose perspective when it comes to our own work, and even ourselves.

As an advocate for justice, inequality is your adversary. And it’s time to pick a fight.

Read the full post . . .

5) Why Your Social Impact Mission Isn't Enough

Have you ever read an entire nonprofit or social enterprise website, only to find yourself still wondering what they actually do?

Have you ever had a fantastic conversation with someone about their mission, only to find that their website lacked the same passion?

Have you ever seen an organization use different styles and tones across their social media, website, blog, and even when they speak in person?

If you’ve seen any of these issues in action, you’re witnessing a lack of clarity and consistency in the nonprofit or social enterprise’s brand message or brand voice.

With a strong brand message and brand voice, people will know what you do, why it matters, and how they can be a part of it. Without it, people could be left confused or even apathetic to the incredible work that you’re trying to do.

Read the full post . . .

Looking for more popular topics? Here are some of my readers’ all-time favorites:

12 Unique Launch Ideas You'll Want to Copy

What Do Successful Launches Have in Common? 

What You Need to Convince Potential Sponsors and Partners

10 Tools to Make Your Small Business Look More Professional (Most Are Free!)

5 Reasons Why Giving Back is Good For Business


PSST: Don't forget that you only have a few more days to enter to win a Communications Audit and Strategy Session, valued at $750! Resolve to have a stronger marketing strategy.



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Signify's Top 5 Blog Posts for 2020: Resources for Nonprofits and Social Enterprises

Kristi Porter, founder of Signify

I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.


Black Friday and Cyber Monday Marketing Resources for Social Enterprises

Last month, we covered #GivingTuesday resources for nonprofits, so this month I thought we’d tackle Black Friday and Cyber Monday marketing resources for social enterprises. Not only that, I wanted to also make sure we gave a proper and well-deserved shoutout to Small Business Saturday.

Even through it’s been trending that way for many years, 2020 will certainly shift in favor of online shopping due to the pandemic.

As a social enterprise leader, you are already aware that consumers are on the hunt for more social impact products, but I think this year’s spotlight on the election as well as racial injustice has really fueled the desire for people to understand how they can make a bigger difference each and every day. Your socially conscious products are certainly a part of that, and by supporting you, people can feel good about where they spend their money.

We just have to make sure they can find you online (or in person)! So, here are some marketing resources that can not only boost your presence, but help your social enterprise increase sales this holiday season.

Black Friday and Cyber Monday Marketing Resources for Social Enterprises and Social Impact Companies

Feel like you’re too late to get into the game this year?

Some of the resources below may help provide you with some quick and easy ideas, but even if they don’t, you can still plan to at least push gift cards as an alternative!

Gift cards are an easy marketing message to communicate, contribute to your bottom line, and allow people to support your mission.

GENERAL MARKETING AND AWARENESS RESOURCES FOR SOCIAL ENTERPRISES

Besides the holiday season, there are plenty of things you can do year-round to spread the word about all the good that you’re doing.

  • Apply to have your products listed on the DoneGood website, which features a large variety of social impact brands.

  • Hive’s goal is to “Reimagine retail. For good.” and may remind you a little of Thrive Market—without the membership fees. You can also apply to partner with them.

  • Interested in catering to the business crowd? Gifts for Good specifically targets corporates gifts, and is looking for partners.

  • Find online directories like my friend LeeAnne’s Change the World By How You Shop or The Honest Consumer to get your company listed on ethical purchasing sites. Every link helps build your reputation and increase your awareness. It may take some leg work to find websites like this, but the more people that know about you, the better, right? This could also be a strategy you implement during your slower months when you have more time on your hands.

  • Pitch yourself to podcasts like my friend Molly’s Business With Purpose podcast, which focuses on generous individuals and social impact companies. You can even catch yours truly on episode 96.

  • GoodCarts was launched specifically to help social enterprises in the e-commerce space. And it’s easy and fast to get started!

  • Though this post is technically talking about Black Friday/Cyber Monday, I’m including it here because what The Good suggests is terrific information for optimizing your website, but it’ll be really time-intensive. So, maybe put this on your 2021 to-do list.

  • I’ve learned most of what I know about Search Engine Optimization (SEO) from Meg at Love at First Search, and I highly suggest checking out these two posts: 6 Tips to Get Your E-commerce Product Page to Show Up on Google and Want to Boost Search Traffic? Set Up Google My Business. By the way, I’m also an affiliate for Meg’s Attract and Activate SEO course. I’ve taken it myself, and she is a terrific (and patient) teacher!

  • Your website is more important than ever, so to get it in the best shape possible, check out my Ultimate Guide to Social Impact Websites.


BLACK FRIDAY AND CYBER MONDAY MARKETING RESOURCES

Now merged into one days-long holiday, Black Friday/Cyber Monday (or BFCM as it’s becoming known), is the Super Bowl of retail. Here’s how you can get a piece of the action.

  • Contact BlackFriday.com and GottaDeal.com and get your deal listed.

  • Shopify has a ton of resources for your Black Friday and/or Cyber Monday extravaganza, including 27-point checklist to keep you on task.

  • It’s no surprise that Square has some advice for you, and I particularly like #2 that says to reward existing customers.

  • Wondering what mistakes to avoid in your marketing and communications? AppSumo wants to tell you about five things they learned in 2019.

  • Yotpo has outlined their trends for 2020’s Black Friday, and I particularly recommend reading their advice on advertising and making meaningful connections.

  • Paypal put together an entire webinar that you can re-watch for Black Friday and Cyber Monday info. You’ve probably seen options similar to their “Pay in 4” selection pop up on websites already, and I think that trend will continue to grow.

  • Mailchimp has their own list checklist for planning your promotions, and tells you how to use their services for maximum impact.

  • Planoly gives some great suggestions on not only what you need to do to prep for BFCM, but also conveniently put them into a timeline for you!

  • Check out #2 and #6 from eDesk on their social media specific recommendations for making the most of BFCM.

  • There is some great technical advice in this post from Ai Trillion, including making your return policy clear and creating a welcome email sequence.

  • Take a look at #6-8 on Sumo’s list of “Better Cyber Monday Emails” and see if one of these options could work for you. (It takes some list segmenting!)

  • Feeling overwhelmed yet? Take a look at #2-4 in this post by New Relic to help put you at ease and keep you focused for a tight timeframe.

SMALL BUSINESS SATURDAY MARKETING RESOURCES

Though it’s only been around since 2010, I love the support that Small Business Saturday has garnered, and applaud American Express for being one of its founders. This year, it’s more important than ever to support small businesses, and I hope people turn out in record number for you!

By the way, did you notice that a lot of resources suggest partnering with a nonprofit to increase visibility and goodwill? High fives that you already have a built-in cause component!

EXAMPLES FROM OTHER BUSINESSES (AND TEMPLATES, TOO!)

Need some inspiration? Here are some ideas to get your creative juices flowing.

  • Keap put together five case studies for Small Business Saturday as well as ideas for how to track what promotional efforts worked.

  • I found numerous city, district, and Chamber of Commerce websites promoting their local brick-and-mortar businesses for Small Business Saturday, so if yours doesn’t have something like that, gather your fellow business and city leaders to create one for the future! This is a nice Detroit example.

  • What’s better than examples? Free visuals and templates. Printful has you covered.

  • Honeycomb Credit has a social media kit with templates that you can download for free.

  • Mailerlite now only has examples for you, but tells you exactly what emails you should be sending for Black Friday.

  • SendGrid has some additional email marketing examples for both Black Friday and Cyber Monday, including from favorites like Patagonia and REI.

  • Do you use text messaging in your campaigns? Postscript has both data and SMS examples for you to view.

  • Need to skip 2020 and focus on 2021? I hear ya. OptinMonster will give you a timeline and examples so that you can take it slow and prep for next year.

  • Here are 18 creative ideas from Oberlo with examples that companies of all kinds can try now or later.

  • Wondering about the best Black Friday email campaigns of all time? SmartrMail has put together their own list. Do you agree?


Anything to add? Include it in the comments so we can learn from each other!



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You're doing good things, but not enough people know about you. Here are some Black Friday, Small Business Saturday, and Cyber Monday marketing resources that can not only boost your presence, but help your social enterprise increase sales this holi…

Kristi Porter, founder of Signify

I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.