4 Insider Reasons Interns are Motivated to Help You

I've already made a couple of big, business decisions in 2018, and one of those was to hire interns. I'd know for a long time that I eventually wanted to bring in some spry, young talent, but a couple of things were holding me back.

First, I didn't feel "successful" enough to bring anyone else into the mix. I still don't know what "successful" enough meant/means to me, but I finally decided it was time to put that thought to bed. I had valuable lessons to teach someone, and it was time to start imparting.

Second, I knew it would take some legitimate time and effort to get things in place and delegate. Most of us feel like we move at the speed of light, and slowing down isn't an option. But, again, I needed to take a step back. The reality is that I needed extra help, and there were people available to assist. And once I got things up and running, the hard part was over. So, in the end, I got over myself and found two, fantastic interns. 

So, here's the first of what I hope will be many blog posts from Megan Westbrook:

4 Insider Reasons Interns are Motivated to Help You

February is rapidly coming to a close (I know, I can’t believe it either) and amidst all of your New Year’s resolutions and scrambling during the busy, first few months of the year, you may have started feeling a bit overwhelmed and stressed. You know what might help you? Interns. And who better to talk about interns than an intern?

 

Internships not only benefit interns but also benefit you, a business owner or employee.

I know it may seem daunting at first, and you might feel like you’re only adding more to your plate by having to create an internship program. Yes, it does require some extra work to get a program up and running, find interns, and then get them acclimated. However, once it’s in place, you’re set, and you will continue to reap the benefits of having one or two extra sets of hands.

Interns take some of the weight off of you by helping to alleviate the day-to-day, back-end, or miscellaneous tasks that can take up too much of your time. Interns allow you to focus on the bigger picture and your larger projects, instead of freaking out over a mile-long to-do list. For example, those of you who hate technology, social media, and/or emailing (understandably so) should know that interns are more than likely to be knowledgeable and more interested in doing these kinds of tasks. Score!

Although many businesses are starting to pay interns now, there are still plenty of internships that are unpaid, and that’s totally ok! You can still secure interns without breaking the bank, so all you entrepreneurs with new businesses can breathe easy. I guarantee you that there are people out there who will still be willing to help you, so don’t let that hold you back from seeking them out! This is especially true when they believe in your cause.

Now you may wonder what an intern gets out of all of this. Why would someone be willing to help you and your business, possibly without pay? There are actually several reasons why someone may seek out an internship, and it really is a win-win situation.

The easiest and most common source of motivation is to fulfill a college requirement or credit.

Often times, colleges require students to have an internship during their last semester or last few semesters in order to complete their degree plan. I know it was required for me during my final semester as a journalism and public relations major, and I know it is considered a required credit for many areas of study.

Universities will usually assist in the internship process, either already having established relationships with businesses, or helping students find opportunities. And even if it isn’t required, internships are still highly recommended, as they allow students to apply what they learn in class to real life situations. Which brings me to my next point . . .

 

Internships allow the intern to gain experience in a certain field or explore new areas of interest.

Interning is a great way to find out what you like and what you don’t. If someone is, say, an early childhood education major and starts student teaching at a local school and realizes that they actually don’t have enough patience to deal with 15 elementary-school-aged children at once, they may want to reconsider their career path.

Personally, I got out of college and realized I still had absolutely no idea what I wanted to do with my life. So I got a regular 9 to 5 job and decided to explore my interests on the side by getting, you guessed it, internships! There’s so many career options to explore. Sometimes it’s best to shop around a bit before investing in one.

Jobs are not one-size-fits-all. Different people will be better equipped for different things. Internships are the perfect opportunity for people to explore new paths and figure out where they truly want to be and what they want to do. Some know for certain exactly what they want to do, and I’m jealous, but interning is still an amazing opportunity to gain valuable experience for future careers. More experience never hurt anybody, and especially not when it’s benefiting you!

Gaining an internship also allows interns to build and expand on their skill set and resume.

This is real life experience we’re talking about. While still important and valuable, lectures can only teach you so much, and let’s be honest, most college students are probably scrolling through Instagram or falling asleep during their lectures anyway. It’s getting out in the field and really working in it that is going to prepare them for a career and for life in general. You have the ability to provide someone with this experience.

Internships teach various skills, from time management to written and oral communication to maybe even operating Outlook at the most basic level. (I used this all through college and only realized once I got a job that there was a calendar function. How? I do not know.) “The more the merrier” applies well here. More internships means more skills means a merrier recent graduate or just someone trying to discover the right career path.

This is exactly what motivated me. I have a variety of interests, and interning helps me explore them and figure out what I am best at and what I would like to do career-wise. I am learning new skills and fine-tuning the ones I already have, so that I can better serve myself and whatever career I choose.

I’m here writing this because I was given the opportunity to learn more about publishing, promoting blog posts, and how to better use other forms of communication like social media. I am learning how to navigate around new platforms and improving my writing skills, as well as exploring new avenues.

Even better, I can add these new skills and experience to my resume. This is vital in finding and securing a job. You need experience, plain and simple. That, and a bit of luck and a few connections. Speaking of . . . 

 

There are abundant opportunities to network and form connections with different people and business professionals as an intern.

Networking is key. Building successful relationships with people, career related or otherwise, is a beautiful thing. Networking gives interns the chance to pick more brains and connect with professionals who may be able to help them later. All while helping you grow your business.

Being an intern can provide someone with the opportunity to attend more events and/or meetings, which is a great way to meet new people. Socializing, introducing themselves, getting their name out, and making connections is a great way to determine what kind of job they want to move towards. Besides, now you have someone to take to all of your events, and you can instill all of your wise knowledge along the way.

There are various reasons why someone may be motivated to intern, accompanied also by a plethora of mutual benefits. If, as a business owner or leader, you can give someone the opportunity to explore their interests, gain more or new experience, build their skill set, add to their resume, network, and possibly fulfill college credit, all while helping to take some of your workload away, why wouldn’t you?

And if you’re wondering how to go about getting an intern, fear not! Check back in next week and you’ll have all the answers.


Megan Westbrook

Megan Westbrook holds a B.A. in journalism with a focus in public relations and a minor in Spanish from Georgia State University. An aspiring writer, her interests reside in blogging, social media, content creation, design, and photography. She is also a passionate social justice advocate and interested in nonprofit or cause-focused work. Megan is currently a receptionist at Servcorp in Atlanta, Georgia. 



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Internships not only benefit interns but also benefit you, a business owner or employee.

Kristi Porter, Founder of Signify

I'm Kristi Porter, and I started Signify to provide writing, consulting and strategy services to nonprofits and for-profit organizations with a social mission, primarily through copywriting, marketing, and business communications. I believe that cause-focused organizations like yours are the future of business. You're proof that companies can both make money and do good. And I'm here to help you get noticed and grow. When you succeed, we all win.


How to Share the Love with Your Amazing Volunteers

This week's post is brought to you by another amazing friend of mine, Amy Fenton. This woman loves volunteers to an extent I've rarely seen before. And one of her favorite things to do with volunteers is celebrate them. So, since today is Valentine's Day, I thought Amy would be the perfect person to tell you how to show your volunteers a little love.

Oh, and you might recognize some similar themes to Jen Guynn's post last week on connecting with volunteers. Believe me, if they're both talking about it, you need to pay attention! These incredible women are subject matter experts on volunteers, and when they speak, you should be taking notes. I know I am!

How to Share the Love with Your Amazing Volunteers

"People need to be needed more than you need help." – Jim Wideman

My mom recently retired. So far she loves it, but a few days ago she texted me to tell me she had applied for a new job. What?! I texted back and asked her to explain. She quickly told me that she had applied to volunteer at the hospital. As much as she loves her retirement, she needs to be needed. And the hospital needs her!

I love volunteers.

I’ve always worked in nonprofits, and I've always relied heavily on volunteers to make things happen. Along the way, I have also learned a few things. Yes, people need to be needed. But, the warm and fuzzy feelings that first draw them to you will not always keep them around. As volunteers serve with you, or for you, they will eventually need more. And I’ve found that it is so important to continue to show them the love.

So, here's a list of the top five ways you can continue to love on your volunteers.

 

1. Inspire them!

Continue to share the vision. Make them an insider who is privy to the future plans of the company, where you are headed, and how they've helped you get to where you are. Show them how key they are to the future. Help them see how important they are. Let’s be honest—nonprofits would cease to exist if it were not for volunteers. 

 

2. Celebrate them privately.

  • Thank them every time they show up. That seems so simple, but so often we take volunteers for granted. My church has a new pastor, and he has made it his mission to go around and thank every volunteer every Sunday! That’s new to our volunteers, and it has gone a long way to keep them motivated to show up.

  • Feed them. Who doesn’t like a surprise box of donuts from time to time? Bring them a snack, Starbucks drink, homemade cookies, or any little treat. This past Sunday I delivered heart-shaped Krispy Kreme donuts to our volunteers, and they loved it!

  • Write a note when you “catch” a volunteer going the extra mile. What is praised is repeated. Make a big deal about the little things.

  • Host a yearly volunteer event. Prioritize time and money to host a dinner, breakfast, or some type of celebration event that brings all your volunteers together. Gather data on their collective efforts to again paint the big picture of the impact they are making. When I shared with our volunteer team that they had spent over 10,000 hours serving over 2,000 kids and families in 2017 there were cheers all around! Inspiration is motivation to keep moving forward in their volunteer roles.

 

3. Celebrate them publicly.

  • Give your volunteers a shoutout on social media. Share pictures of them serving and shower them with praise!

  • Give a weekly award. In the kids ministry at my church, a key leader decided one Sunday morning to begin giving a weekly award to someone who had gone the extra mile. The only problem . . . he made and implemented that plan immediately—right then and there. He quickly realized he hadn’t prepared for this, and therefore didn’t have an actual award. So, he quickly grabbed a red coffee stirrer and gave the first of many “Game Straw Awards.” Funny enough, the “Game Straw” has become a very coveted award each Sunday. We know it’s not really the straw. It is the praise that comes with it each week. It motivates people to look for ways to go over and above.

  • Make your volunteers stand out as a collective group. Give them a t-shirt, bracelets, or something else that belongs only to them. These items make them stand out from the crowd. In my church setting, we ask our volunteers to wear their ministry t-shirt. On occasion, we take the time to ask them to stand so that the bigger crowd can give them a huge standing ovation. When that happens, the volunteers feel super important and proud to serve!

 

4. Communicate with them.

Make sure you're always keeping them in the know. This can be an email, a closed Facebook group, or some other form of communication. But make sure to keep your volunteers informed on a consistent basis.

 

5. Do for a few.

Sometimes you can do for a few what you can’t do for every volunteer collectively. Know your volunteers. Know what is going on in their lives. If you have a volunteer in need, go the extra mile for them. You may have someone with mounting medical bills, a single mom that needs help with Christmas, a volunteer who is sick or lost a loved one. Show them extravagant love and support when you’re able.

 

I love volunteers—and any reason to have a party. I hope you do, too, because those two things make a great combo in leading and loving on people! Our volunteers deserve all the love, praise, and celebrating we can throw their way. 

Now go wish them a Happy Valentine’s Day!


Amy Fenton

Amy Fenton works with Orange, a company based in Atlanta providing coaching, support, and resources for churches and nonprofits. She wears several hats as an Orange Specialist, Executive Director of Orange VBS, and Orange’s Live to Serve Conference for volunteers. 

Amy has been in kid's ministry for more than 20 years. She served as the kid's pastor for over nine years at two, different churches. And at each, she led teams of staff and over 400 volunteers.

She has a passion for helping and empowering those who are leading kids ministries around the country, and a love for the volunteers who serve in churches.

Amy's greatest joy in life comes from her three kids, Jadyn, Pierce, and Blaze, as well as the crazy, fun life they live in Franklin, TN.



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I love volunteers. I’ve always worked in nonprofits and relied heavily on volunteers to make things happen. Along the way I've also learned a few things. Yes, people need to be needed. But, the warm and fuzzy feelings that first draw them to you wil…

Kristi Porter, founder of Signify

I'm Kristi Porter, and I started Signify to provide writing, consulting and strategy services to nonprofits and for-profit organizations with a social mission, primarily through copywriting, marketing, and business communications. I believe that cause-focused organizations like yours are the future of business. You're proof that companies can both make money and do good. And I'm here to help you get noticed and grow. When you succeed, we all win.


5 Quick Ways for Meaningful Connections with Volunteers

Today's guest post comes from Jen Guynn, Co-Founder and Executive Director of Pebble Tossers, Inc., a youth development organization which empowers and develops youth into responsible citizens and lifelong volunteers. So, when I wanted to talk about the subject of working with volunteers, she instantly came to mind. Pebble Tossers holds multiple activities every month, which means she's used to a steady stream of do-gooding volunteers.

Buckle up—you're going to learn a lot from her!

5 Quick Ways for Meaningful Connections with Volunteers

One of my favorite quotes from General George S. Patton says, “Do not tell people how to do things, tell them what to do and let them surprise you with their ingenuity.”

This idea can be a great way to connect with volunteers in your organization. Whether you run a nonprofit, a faith-based organization, or a social enterprise, you will need champions and advocates for your cause. You need volunteers.

When first reaching out to anyone outside of your immediate circle of trust like your roommates or family, it helps to have a few guidelines in place:

 

1.     Have a Clear Vision

Have a clear vision for what you want done or need to accomplish. If you need volunteers for a specific project, take the time to set some standard operating procedures (SOPs) and think through all the nitty gritty details of possible mishaps or misunderstandings. When you share your vision, your mission, and why this project is important, you engage volunteers on a different level. You bring them along with you on your journey and enable them to help you reach your goals. Allowing them to see themselves as a part of helping achieve that mission empowers them to be even more meaningful volunteers.

 

2.     Communicate Effectively

If you need five volunteers to show up a 5:45 a.m., be specific and tell them why.  Also tell them where to park, what to wear, what the weather will be, and provide a job description or project overview. I have learned that volunteers appreciate you anticipating their questions and providing the answers in advance. This makes their experience easier and allows them to be more effective.

Also, double check emails and social media posts. You may think that post looked fine at 1:37 a.m. when you wrote it, but trust me—it’s best to double check each darn line for accuracy and clarity.

 

3.     Don’t Micromanage

This can be tricky if you do not have a set plan of action in place. The quote from Patton comes in to play here—allow for some ingenuity when people attempt to complete a task.  Provide your volunteers with a comprehensive orientation or training of the task at hand, but allow for creative execution of those tasks. You may learn that there is a new way to spread mulch, write code, or play “Jeopardy.” 

It is key that volunteers enjoy what they are doing. Allow for those fun moments to happen. Your volunteers may not completely finish the task at hand, but if they had fun attempting it, they may come back another time to finish! If you bash their efforts, you will lose them forever. Understand that their help moves the mission needle, and gets you one step closer towards meeting that mission.

 

4.     Bring Snacks

Do not anticipate that people will have eaten before arriving to help. Life gets in the way and, if you live in Atlanta like I do, you know that even 20 minutes sitting in traffic can make you “hangry.” Have something healthy like protein bars or apples. However, know your audience! If you have youth volunteers, add Munchkins, a box of clementines, and hot chocolate. Or if you have a Millennial crowd, add happy hour fare or make arrangements to meet afterwards at a local establishment. (Cheers!)

 

5.      Recognize Your Volunteers

We have seen that there are now “national days” for anything! Well, there are actually 15 days that are dedicated to thanking volunteers. Even though many volunteers do what they do for the good of it and not for the recognition, this is still a key element for managing and retaining your volunteers. Taking the time to sincerely thank each person validates their efforts and helps them feel appreciated. No one likes for their work to be summarily dismissed. 

Volunteer retention is highest with organizations where volunteers feel wanted, cared for, and appreciated. Pebble Tossers used to present a Youth of the Year award, but we learned that volunteers (and their parents) did not want to self-nominate. They did not want to seek attention or seem boastful. So, we have found that recognizing volunteers with the President’s Volunteer Service Award is subtle and private, yet very meaningful. Volunteer recognition should be honest, sincere, and frequent. The recognition can spark conversations, create new connections, and build new brand ambassadors for your organization. 

 

These five tips help connect volunteers with your mission. You are gifting to them your organization’s vision, and inviting them to take that gift and create ripples which share that mission throughout their communities. This may be the reach you needed to grow your organization or solidify your reputation. This reach, when coming from people other than yourself, not only validates you and your mission, but the effort of all the other volunteers as well.


Jen Guynn of Pebble Tossers

Jennifer Guynn is the Co-Founder and Executive Director of Pebble Tossers, Inc., a youth development organization which empowers and develops youth into responsible citizens and lifelong volunteers. In 2016, she was appointed by Governor Deal to the Commission for Service and Volunteerism for the State of Georgia.

An Atlanta native, Jen attended St. Pius X High School, graduated from Furman University, and resides in Dunwoody with her husband, Mike, their three children, and two rescue dogs. Find Pebble Tossers online, and via Facebook, Instagram, and Twitter. You can find Jen on LinkedIn and Twitter.



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Whether you run a nonprofit, a faith-based organization, or a social enterprise, you will need champions and advocates for your cause. You need volunteers.

Kristi Porter, founder of Signify

I'm Kristi Porter, and I started Signify to provide writing, consulting and strategy services to nonprofits and for-profit organizations with a social mission, primarily through copywriting, marketing, and business communications. I believe that cause-focused organizations like yours are the future of business. You're proof that companies can both make money and do good. And I'm here to help you get noticed and grow. When you succeed, we all win.


How to Woo Your Fans and Supporters

It’s the final week of our “business resolutions series,” and I hope you’re already making big progress on your goals this year! Before we dive into today’s topic, let’s recap, shall we? First, we talked about seven simple tools that build a strong small business foundation. Then, we talked about how to gain authority and trust at your organization through internal communication. To wrap up, we’ll discuss wooing your fans and supporters—and those who could be—through external communication.

You have to actually talk to the people who support you, right? Yes, of course, you do. However, too many small businesses that I speak with know that they should communicate with their customers and donors, but they don’t actually do it.

Marketing and communications usually gets shoved to the back burner, often because it’s just not prioritized. But to retain current fans and attract new ones, you’ve got to reach out. And to begin, you don’t need to be perfect, but you do need to get started.

So, while there are undoubtedly lots of ways to communicate with your customers, donors, and the people who could be, I’ll just highlight three areas that I think you should focus on for maximum impact.

How to Woo Your Fans and Supporters

Email Should Be Your Top Priority

Email, email, email. I can’t stress this enough. For talking to your previous and current customers and donors, this needs to be your top priority. Unless you’re sitting down over coffee with these lovely people, there’s no better way to communicate with your fans.

Don’t believe me? Think social media should be your numero uno? Did someone tell you email is dead? Consider two arguments.

First, how many companies, either for- or non-profit, do you readily give your email to? And how many more do you follow on social media? Yep, there’s no comparison. We’re all getting more and more stingy with our emails, so when someone willingly hands over their email, you should treat it as precious. You have a direct line to their hearts and minds.

Second, think about it this way: you own your email list. With social media, we’re all at the mercy of the ever-changing algorithms. The majority of our posts are filtered out, meaning only a fraction of the people that follow you see what you post. And even if you do get the hang of it, the algorithm will change again in a few months. Plus, we all know that some platforms are here today, but gone tomorrow. MySpace anyone? However, for better or worse, email has been our constant companion the last few decades.

As a marketer, this is frustrating, but as a human, I have to remember the “social” aspect of social media.

So, now that you’re thinking email might be a good idea, here are two ways to handle it:

  1. If you don’t already have an opt-in on your website, you need to think about adding one. An opt-in is simply something you give your list in exchange for their email. Examples include e-courses, lists, e-books, insider access, coupons, and more. This tactic will help you build your list, drawing in potential customers and donors.

  2. I’d like you to email your list at least once a month, and be consistent. We’re all creatures of the out of sight, out of mind variety, so you need to remind people that you’re still here and open for business. You may want to email them more frequently, which is sometimes recommended, but it sort of depends on your organization and other factors. Most people, though, send emails every couple of months, and only when they need something. Yuck! This is not the way to treat those precious emails and the people they represent. So, aim for monthly communication.

Social Media is Important, But Not Everything

People online are currently freaking out over the new Facebook changes that were recently announced, stating that content by companies will be less visible in news feeds. And, I agree, it’s a little scary. I also just dinged social media in the section above. But, no matter how you feel about social media (I have mixed feelings myself), it’s still important and necessary.

So, while I think you should focus on your email list, that won’t always help you reach those who don’t yet know about you. And you probably don’t want to email those who already love you every day and get a bunch of unsubscribes. Enter social media. It’s still an effective way to get your name out and keep it out there, but we’ll all have to try a little harder. But who has the time? This is why I switched to a social media scheduler.

While it’s true that posts sent by schedulers get less play than real-time, “native” posts (typed straight into the platform), for me, it was a matter of what would actually happen. I could have great intentions about getting on social media every day with new content, but the reality is that may not happen. I have too many other things to do, and so do you. This is why I went with a social media scheduling tool, and you can read all the details, as well as my review of 13 popular platforms, right here.

Definitely jump on social media and post in real time, interact with people, share pictures, and generally live it up when you can. But for those times you can’t, consider a scheduling tool. I’m glad to know that if my head is down, and I’m working on a writing project for a few days, my social media posts are still going out the door without me having to press any buttons. I’d rather have a few people seeing my posts than none at all.

Another social media option to consider is Facebook groups. There are millions of them out there, for everything under the sun. My suggestion would be to find a few that contain your target audience, and get active. Be helpful, make connections, and follow their rules for self-promotion. They definitely take time, but are a great and personalized way to build new relationships.

By the way, my friend Jennifer, who is a social media manager, will be talking all about these new Facebook changes, how to stay in front of your audience, and alternatives worth pursuing in my Facebook Group tomorrow at 1:00 p.m. EST. Join us!

Networking and Events Never Go Out of Style

We’ve covered a couple of online options, but you already know there’s no replacement for good, old fashioned face-to-face connection. So, it’s time to get outside your office and shake a few hands. This is still a terrific way to meet potential customers and donors, or even make deeper connections with those who already know and love you. (Bonus: It's also a great way to invest in yourself!)

For us introverts, this may or may not be a welcome suggestion. Me? I love being at home, but I also love attending events. But if you’re the kind of guy or gal who would rather have an email exchange than coffee with someone, then I’m sorry, you’re just going to have to push yourself for the good of your organization. #sorrynotsorry

You may choose to be an exhibitor, an attendee, or even a speaker, and all can be effective. You’ll likely need a combination over time. Obviously, you’ll get the most attention from a larger audience by speaking, but exhibiting and attending can allow you to have more meaningful and personal conversations.

But before you show up, I suggest doing a little event prep work:

  1. Follow the event’s social media or hashtag to start making connections ahead of time.

  2. Make sure your social profiles and website are updated.

  3. Don’t forget to bring business cards or handouts about your org.

(You can read more about each of these items here.)

The important thing is to make the most of the event. Of course, you’re probably showing up to learn, but if you can snag a few more fans, even better! Oh, and in case you’re looking for some cool, cause-focused events to attend, check out this list by Cause Artist.

 

Read the other posts in this series:



PIN THIS POST FOR LATER:

Marketing and communications usually gets shoved to the backburner, often because it’s just not prioritized. But to retain current fans and attract new ones, you’ve got to reach out. And to begin, you don’t need to be perfect, but you do need to get…

Kristi Porter, founder of Signify

I'm Kristi Porter, and I started Signify to provide writing, consulting and strategy services to nonprofits and for-profit organizations with a social mission, primarily through copywriting, marketing, and business communications. I believe that cause-focused organizations like yours are the future of business. You're proof that companies can both make money and do good. And I'm here to help you get noticed and grow. When you succeed, we all win.