Nonprofit

6 Mistakes to Avoid When Partnering With a Small Business

So, you’ve landed that coveted partnership or large sponsorship with a small business. Feels great, doesn’t it? It’s a goal for many nonprofits and social enterprises, and if you’ve made it this far, you’re ahead of the curve.

However, securing the relationship shouldn’t be your goal. You need to work at making it successful…for both of you. By doing so, you’ll ensure a long-lasting relationship, and it will give you the confidence and reputation needed to repeat the process.

A successful partnership with a small business can lead to more money, more volunteers, a larger network, and much more. Plus, it gives you other people who will champion your cause.

Last week, we talked about the mistakes that small businesses should avoid when partnering with nonprofits. Today, we’ll chat about the mistakes you should avoid on your side of the relationship. Because not only should you play your role in making the partnership a success, but ultimately, it’s the only thing you can control.

6 Mistakes Nonprofits Should Avoid When Partnering With a Small Business

Mistake #1: Don’t Explain the Benefits to the Small Business

Even the most generous of sponsors and partners have to ask themselves at some point, “What’s in it for me?” This isn’t rude or crass. It’s natural when thinking about entering into this kind of relationship. After all, they have a business to run.

Philanthropy often comes out of excess resources, whether that’s time, money, or something else. Businesses need revenue to keep their doors open and their lights on. So, while they often want to give out of the kindness of their hearts, they also realize that giving back is good for business.

So, be proactive and answer their question. Don’t let it be a distraction or guesswork on their part. This may only become a nagging feeling that grows as time passes.

Try to include both altruistic and practical answers. Altruistic options may be things like goodwill or higher employee engagement. Practical ideas could include press opportunities, showing off their logo on your website, or even single points of contact for streamlined communication. Think about what you can do to make the partnership intentional and beneficial.

Mistake #2: Don’t State Exactly What Your Nonprofit Needs

I get it. Having this kind of sponsorship or partnership within your grasp is incredibly tempting. And it’s easy to just accept whatever the business wants to offer you, even if you don’t need it.

However, you have to think of your organization first. If someone offers to create a new website for your nonprofit, for example, but you had a redesign done a year ago, don’t accept it just because it’s handed to you on a silver platter.

If a small business approaches you to partner, leave no room for ambiguity. Ask for exactly what you need. At times, there may be a compromise or alternative you hadn’t thought of, which is another great solution. But if they are only willing to give something you don’t need, this won’t serve you well in the end. And, honestly, other than getting your organization’s name on their resume, it won’t serve them well either.

The goal is to create a partnership or sponsorship that benefits you both, and one you’ll want to continue into the future.

Mistake #3: Don’t Follow-Through on Your Commitment

This advice requires me to dish out a little tough love. Nonprofits are especially understaffed and under-resourced. But, if you make a promise—keep it.

There may be all kinds of fancy benefits you list on a sponsorship or partnership package or presentation. I know you want to do everything you can to sweeten the deal.

But for the sake of your organization and the company you’re talking to, don’t include anything you don’t think you can follow through on. Broken promises can cost you much more than a relationship.

Even if you feel like you don’t have a lot to offer, keep it simple. Follow-through. And over deliver.

Be an nonprofit or social enterprise that keeps their word.

Mistake #4: Keep the Partnership a Secret

This mistake builds on a little of what we’ve already talked about, but in general, one of the best things you can do for your corporate partners is talk about them. It’s a fine line for them to do it themselves. They want to do good—and shout it from the rooftops—but they also don’t want to come across as sleazy or exploitive. So, this is something you can help them with.

Use your email campaigns, social media, and events to talk about what an awesome partner they are, and all they’ve done for you. This is also an easy way to get them to stick around.

Side benefit: It may also encourage other small businesses to work with you as well. It’s always encouraging and comforting to see a proven path to success.

Mistake #5: Ignore Those Bad Vibes

I’m not much of a “woo woo” person, but I do believe in intuition. And as I mentioned in last week’s post, I had to let go of a client that I knew better to work with in the first place. From the initial conversation, I knew this organization wasn’t going to be a good fit, even though they seemed like an ideal client on paper.

But I made excuses, thought it would get better, and jumped in anyway. And things went bad quickly. It was two very long months of working together before I decided to let them go. Meaning, it definitely wasn’t worth the money!

So, learn from my mistake. Don’t ignore those bad vibes! If things feel off in those initial conversations, don’t establish the partnership. It will likely be more trouble than it’s worth.

Even if your nonprofit or social enterprise is desperate, this company will almost certainly not be your answer. After all, if they can’t deliver on their promises, end up taking more time than you have to give, or deplete your man power or energy, you could end up worse off than you started. It would’ve been better to stay away and find a better corporate partner to begin with.

Finding the right company will be worth waiting for!

Mistake #6: Start With a Large, Make-It-Or-Break-It Project

It’s always best to start small, and with several conversations. Don’t rush into a partnership. Hopefully, there will be plenty of potential for a long-term relationship, but it doesn’t have to start that way.

Test the waters to see if it’s a good fit for both of. Make sure you can each hold up your end of the bargain, and build on that success.

Beginning with a big project, especially one where there’s a lot riding on it, will add unneeded stress and pressure. While it may work out for the better, I just don’t recommend it.

Instead, start with a small win. That will create a strong foundation.


 

PSST: We’ve also built a sponsor presentation template if you need help getting started!

It’s customizable and easy-to-use, so all you have to do fill in your info and schedule the meeting!

 


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A successful partnership between your nonprofit or social enterprise and a small business can lead to more money, more volunteers, a larger network, and much more. Plus, it gives you other people who will champion your cause.

Kristi Porter, founder of Signify, supporting cause-focused organizations

I'm Kristi Porter, and I started Signify to provide writing and consulting services to nonprofits and for-profit organizations with a social mission, primarily through copywriting, marketing, and business communications. I also teach solopreneurs and small businesses how to incorporate philanthropy and giving strategies. I believe that cause-focused organizations are the future of business. You're proof that companies can both make money and do good. And I'm here to help you get noticed and grow. When you succeed, we all win.


6 Mistakes to Avoid When Partnering With a Nonprofit

I recently had the pleasure of sitting down with the leader of a nonprofit that I’d long admired. And while I loved hearing about their mission, their work, and their successes, it was one of their failures that stuck with me: a failed partnership.

To be completely frank, it wasn’t the nonprofit’s fault. It was the small business that tried to work with them. And it’s a story I’ve heard before from others. Sadly, it probably won’t be the last time either.

There are a lot of well-meaning people in small businesses with big hearts. And I’m deeply grateful and encouraged when I hear about for-profits partnering with nonprofits. It’s a wonderful thing, and honestly, it’s good for business.

However, if small businesses aren’t careful, they’ll do more harm than good because they’ll not only ruin the relationship, but pre-burn the bridge for others wanting to do the same in the future.

So, before you begin to think about building that partnership, let me give you the inside scoop on what a lot of nonprofits are looking for, and some pitfalls to avoid.

Before you begin to think about building a nonprofit partnership, let me give you the inside scoop on what a lot of nonprofits are looking for, and some pitfalls to avoid.

Mistake #1: Push Your Agenda Instead of Filling the Nonprofit’s Need

Let me just cut to the chase—this is often the culprit. In fact, it’s what happened in the example above.

While it is absolutely true that you should get something out of the relationship as well, you should approach the nonprofit with a genuine desire to serve. You need to try to understand their needs, and see where you can fill a gap.

Having an outside perspective is invaluable. It’s the reason I often get hired for projects as well. It’s a tremendous thing to step back and look at a situation or organization in an entirely new way for someone. So, that should not be overlooked.

However, if you reach out to a nonprofit with a list of things they “need,” but they don’t want any of them, this partnership is in trouble before it ever gets off the ground. And no amount of pushing what you have to offer on them is going to help.

You may be a videographer who sees the need for a new promo video on their website, but if they’d rather have someone film their annual gala, start there. Yes, there may be times when you can show them something they might not have otherwise seen, but a lot of broken partnerships are the result of a business telling a nonprofit what they need, the nonprofit accepting helping they don’t actually want, and no one being happy in the end.

Mistake #2: Leave the Details and Commitment Level Out of the Conversation

Everyone likes friends who constantly RSVP maybe and pop in and out of their lives at the most inconvenient moments?

That’s a big, fat no.

Spontaneity has it’s time and place for sure, and everyone loves surprises now and again, but leave them out of the nonprofit / small business partnership. Or, at least most of the time.

It can be a scary thing for a nonprofit to let someone new into their flow, especially those working on highly-sensitive issues. So, do them a favor and let them know how you plan to show up for them.

This doesn’t have to mean a huge commitment. Just be clear about what you can, and can’t do, and when you can, and can’t, do it. It’s that simple. Open lines of communication mean everything.

Your time is precious, but so is theirs. Take the time to outline exactly what this partnership will look like. That benefits you both.


Mistake #3: Don’t Follow-Through On Your Commitment

Can we just all agree that life happens? I know that, you know that, and so do the people you want to partner with.

It’s not always fun, and it’s not always easy, but sometimes circumstances change. If that happens, the best thing you can do is to communicate that to your nonprofit partner. Give an explanation, and notice (when possible), but don’t just disappear.

We have this crazy, new term we’ve all adopted over the past couple of years called “ghosting.” If you aren’t familiar with this concept, it’s pretty clear from the use of the word, but it’s when someone just vanishes from your life. Typically, this word is used in the date-osphere, but it applies here, too.

A leader at a social enterprise told me about someone who did this to them. This woman showed up out of the blue, promised them the moon, got consent from the organization, took what she wanted, and then was never seen or heard from again.

Ugh.

Can we all also agree how gross this is? Please, under any circumstances, do not do this to anyone—ever—but especially my friends at nonprofits. It’s a small world, so burning one bridge may just cause a wildfire you can’t put out. Plus, it’s just insanely rude and causes me like me to write posts like this.

Be honest and be respectful. You’ll probably get the same in return.

Mistake #4: Keep Your Nonprofit Partnership a Secret

Okay, I get that this statement may be kinda strange to include here, but I’m a marketer, so it’ll makes sense in a moment.

Hopefully, you don’t want to partner with a nonprofit solely for the publicity, but no one’s going to deny that it’s not a benefit. As I mentioned before, it’s also good for business.

However, I also get it can feel weird or braggy to talk about it. But that’s good. It means you care! So, show it off, but in a way that feels right for you. (PS: I can help you figure that out! :)

My guess is that you’re partnering with the nonprofit because you are excited about their work, so talk about that. Guess what? The nonprofit would love that, too!

I was just reading in Philanthropy News Digest that companies give the least amount to charitable causes each year, when compared to individuals and foundations. They said, “And last comes corporations — a surprise to many observers, who, given the dominant position of the private sector in the U.S. economy, no doubt assume that businesses play a far greater role in philanthropy.”

Given the potential for philanthropy, I would love to help change that fact. And one way I think we can do that is by helping those who are giving to talk about it more. People like me and the media can highlight giving and partnerships more, but it’s also up to you to talk about it. Encourage your peers (and competition) to give, and watch the goodness spread.

Yes, this should be done in a way that both parties feel good about, but the point is—it should be done. Say it loud and proud, my friend! Giving back is the new black!

Mistake #5: Move Forward, Even Though You Got Bad Vibes

I’m not an overly “woo woo” kind of person, but I do absolutely believe in intuition. And I had a client that I ultimately had to let go of because I didn’t listen to my Spidey sense during our initial meeting.

Yes, I want you to partner with a nonprofit, but does that mean you have to partner with the first one you come across? Nope. You’ve got over 1.5 million to choose from here in the US alone, so you can be a little picky, if needed.

My former client was perfect on paper. Ideal, as we marketers say. I was really excited to sit down and have coffee with him. But in a few minutes time, I should’ve known better. We weren’t communicating well, and I felt like I was just repeating myself. He also just seemed more interested in hearing himself talk more than hearing what I had to say. But I made excuse after excuse in my head as to why I felt that way, and moved forward anyway. It was for a small project and wouldn’t eat up much of my time—or so I thought.

Ever been there?

This “little” client ended up being a lot more than I bargained for. He asked for favors and discounts, had me repeat the same conversations over again, and contacted me on weekends and evenings unnecessarily. So, after about a month or so, I had to tell him I was not going to be the right fit for him. It was a hard lesson to learn, and many of you probably know what I’m talking about.

So, while partnering with a nonprofit is a wonderful thing, make sure it’s the right fit. If you get a bad vibe, it’s time to exit stage right.

Mistake #6: Start with Large Projects and Little Details

If by now, you haven’t started to see that partnering with a nonprofit is somewhat like dating them, let me clue you in here. Many of the same principles apply!

Build your partnership like you would build any relationship. Start small, and with a conversation.

This partnership should be mutually-beneficial and clearly communicated. That’s what is best for both of you, and it will help ensure success, even if it’s only a short-term project.

Nonprofits are often in desperate need of additional support, whether it’s financial or through something like volunteering. So, in that case, they may feel the need to jump in with you and take anything you offer. But that doesn’t always mean that’s what should happen.

Be sure to have a couple of conversations before starting any work to make sure you’re both on the same page. And, even then, try a small project to start. Once you leap into the trenches together, you’ll be able to see if this partnership is what both of you wants.

If not, say thanks and try again with another organization. If so, you’ll have the time of your life making positive change on behalf of a worthy cause. It could be just the thing your business—and life—was missing.


What questions do you have about partnering with nonprofits?

Nonprofits, next week I’ll talk about how you can be a better partner for small businesses, so stay tuned!



PIN THIS POST FOR LATER:

Before you begin to think about building a nonprofit partnership, let me give you the inside scoop on what a lot of nonprofits are looking for, and some pitfalls to avoid.

Kristi Porter, founder of Signify

I'm Kristi Porter, and I started Signify to provide writing and consulting services to nonprofits and for-profit organizations with a social mission, primarily through copywriting, marketing, and business communications. I also teach solopreneurs and small businesses how to incorporate philanthropy and giving strategies. I believe that cause-focused organizations are the future of business. You're proof that companies can both make money and do good. And I'm here to help you get noticed and grow. When you succeed, we all win.


Behind The Scenes Of A Small Business/Nonprofit Partnership

Many of the nonprofit leaders I speak to are eager to align with companies for short-term sponsorships or long-term partnerships. And many of the small businesses owners I talk with want to be more charitable. It seems like an easy match, right? Not always.

Nonprofits are more likely to target individual donors or grants before approaching companies. And small businesses aren’t always sure how to implement a giving strategy, so they may only take advantage of opportunities that fall into their lap.

More often than not, it looks like a middle school dance with each occupying their own side of the gym. But I’m hoping to help fix that issue, and one way I’ll do that is by bringing you stories of philanthropy in action. Having an example to follow can not only show you what a for-profit/nonprofit partnership looks like in action, but give you a glimpse of the magic it can create—on both sides.

So, on the eve of International Day of the Girl, I’m beyond delighted to tell you about the successful partnership between Foojee, an outsourced Apple IT department, and Global Village Project, the only school in the country dedicated to educating refugee girls who’ve had their education interrupted.

Lucas Acosta, the owner of Foojee is a long-time friend, and Amy Pelissero, head of Global Village Project, is someone I’ve heard about for years and am glad to finally meet. They are a fantastic case story of what is possible for a local social impact partnership.

Amy Pelissero and a few of the students at Global Village Project

Amy Pelissero and a few of the students at Global Village Project

First, we’ll get Lucas’ point-of-view on the partnership, and then bring it home with Amy’s perspective. I loved reading their responses, and think you will too!

Why did you choose to partner with Global Village Project?

Amy and her team have created this education from scratch, and have proven it to be successful with hundreds of refugee girls. They’re doing such impactful work, and I wanted to be a part of it in some way.

Why is this cause important to you?

There are two main reasons why GVP is important to us. Education is near and dear to our hearts at Foojee. We feel that education has an opportunity to improve a life regardless of a child's parents, culture, or religion. Secondly, GVP is focused directly on a segment of our society that is often overlooked: refugee girls. Women, especially in developing countries, are often the last to be recognized and supported, and GVP is solely focused on them.

What are the benefits you provide to the nonprofit?

We provide all of GVPs IT services including Mac and iPad management, networking, and security, and we do it at no cost to them. Why not just give money? We could donate money, but GVP’s efforts are so close to Foojee’s values that we want to offer our strengths to their cause.

What has this partnership done for your internal culture?

We’re not here to just provide IT services. We can use our strengths for good. We’re doing IT work, yes, but we’re here to serve a bigger purpose. We can make a positive impact in our society by our work, and partnering with GVP gives us a tangible way to contribute to our purpose.

Has this partnership benefited you externally, for example with clients or other partners?

We’ve been able to partner with Apple’s volunteer program, which has been a great opportunity for all three organizations. We introduced GVP to our local Apple team and within a few months, Apple employees were volunteering at the school by helping teachers best utilize their iPads and Macs in the classroom.

What is your hope for the future of your partnership with Global Village Project?

My hope is that GVP can continue to assist more girls, and extend their reach into more communities. If Foojee can play just a small part of their success, then I’m happy to continue partnering with them.

Anything else you’d like to add?

Sign up to volunteer! The stories I hear every time I visit just send chills down my back. GVP is on the front lines of restoring hope and building foundations to an underserved segment of our society. Here’s a video we made a couple years ago about the school to learn more.


Lucas Acosta of Foojee

Lucas Acosta is passionate about Apple technology and people. If it’s got an Apple logo on it, his company, Foojee, makes it work in business and education. Lucas has been converting Windows users since 1993 (at the age of seven).

When he’s not building Foojee, you’ll find him reading about tech and business, crafting fine coffee, running, catching up on his favorite TV shows, or hanging out with his wife, Cristina and their daughter, Emilia.

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Here’s what Amy had to say.

Other than simply getting your IT needs managed, how has this partnership benefited GVP? What makes Foojee a good partner?

GVP was connected with Foojee in 2014—just as I was finishing my first year as Head of School—and I feel certain that our partnership has been foundational to the tremendous growth we have seen over the past four years. When we met, GVP was tightly strapped financially, and the pro bono work Foojee provided allowed us to broaden our services and our capacity across the board at a time when we could not otherwise afford to do so.

We were able to invest in new laptops, interactive whiteboards for our classrooms, online assessments and learning platforms for our students, and a STEAM and Career Exploration program because of what they were providing.

Foojee also acted as a powerful connector. They introduced us to Apple Education support services, Apple Store volunteers, and new potential friends and donors through their strong social media presence and the powerful promotional video they produced highlighting our partnership.

In addition to allowing us to expand and strengthen our services and our capacity to do the good work we do, Foojee provided us with knowledge, skills, and leadership that we desperately needed around IT and education.

Our partnership with Foojee has allowed us to build and develop a model STEAM program for refugee teenage girls with limited English and schooling and to enhance our program’s impact. GVP would not have been able to integrate and take advantage of technology in so many powerful ways without Foojee. They have provided invaluable support for our staff and students and directly and positively impacted the lives and learning of our students.

Foojee’s partnership has strengthened GVP in so many ways, including adding strength to our voice, our mission, and our vision of ensuring that refugee girls have the education they need to pursue their dreams. They believe in the work we do, stand beside us, and support us. We know that our strong collaboration allows us to join together to create a bigger impact in our community and dream a better world.

How do partnerships in general benefit both your internal and external culture at GVP?

In August we started our 10th academic year at GVP! Founded in 2009 by a handful of visionary volunteers with big dreams and a very brave first class of 30 students, GVP has become a place where we make a difference and dream a better world, one girl at a time.

Since our inception, we have served 225 refugee girls with limited English and interrupted formal schooling in our all-day academic program. Currently, 37 of our graduates have gone on to graduate from high school and 26 are enrolled in or have graduated from college.

Given that 75% of older newcomer refugee students do not complete secondary school and only 1% of refugees access tertiary education, we are proud to report that 96% of GVP alumnae who completed our program continue their education beyond our school. We depend on partners like Foojee to turn our dreams and our students’ dreams into a reality.

GVP’s founders understood the power of a strong community of support and imagined and created a place where a village of support enabled them to start and sustain a brand new school for refugee girls. GVP is the only school in the nation dedicated to educating newcomer refugee teenage girls.

We are certain that we have been able to make a difference for almost a decade now due to the strength and support we have found in our friendships and partnerships. We rely on our connections and relationships to influence our ways of thinking and doing, and are incredibly humbled by the opportunities our partners have opened to us. Together, we are transforming lives, our work, and our world.

What is your hope for the future of the partnership with Foojee?

I hope that our partnership will continue to develop and deepen with time. I see a future where we generate more recognition for the good work both organizations are doing, where we can help each other increase connections and meet new potential partners, and where the relationship is more evenly balanced.

Foojee has done so much for GVP, and we aim to give back to them in all the ways that we can. Specifically, I hope that we can continue to work thoughtfully and strategically to increase brand recognition and media coverage, to increase sales and funding, to attract new donors, volunteers, and clients, and to inspire change.

What do you wish more for-profit organizations knew about partnering with nonprofits?

Positive collaboration allows organizations to join together and make even bigger strides in bettering their community and improving the world. The end result of this kind of collaborative partnership is that both organizations are stronger.

Working with nonprofits can provide for-profit employees and leaders with a stronger sense of purpose, engagement, and create recognition for the good they are doing. Nonprofit partnership is a worthy and wise investment of resources.

Anything else you’d like to add?

We strongly believe in the power of collaboration and community—and in the power of each one in a partnership to positively influence and impact the other. We are deeply grateful to Foojee for their strong support and for the impact they are making in our school and in our students’ lives each and every day.


Amy Pelissero of Global Village Projec

Amy Pelissero is the Head of School at Global Village Project, a special purpose school for newcomer refugee teenage girls with limited English and formal schooling. She has more than 20 years of teaching experience with students from preschool through adulthood, and strong ties to the refugee community.  

Amy lives in Decatur, GA with her husband and two daughters, and loves reading, writing, travel, live music, and time with family and friends. 

Website I Twitter I Facebook I Instagram



PIN THIS POST FOR LATER:

Wondering what it looks like for a small business to partner with a nonprofit? Here's an example that will give you the motivation to get started.

Kristi Porter of Signify

I'm Kristi Porter, and I started Signify to provide writing and consulting services to nonprofits and for-profit organizations with a social mission, primarily through copywriting, marketing, and business communications. I also teach solopreneurs and small businesses how to incorporate philanthropy and giving strategies. I believe that cause-focused organizations are the future of business. You're proof that companies can both make money and do good. And I'm here to help you get noticed and grow. When you succeed, we all win.


5 Essentials You Should Be Communicating to Your Donors


Today’s guest post comes from Amy Crowell, a fundraising pro if there ever was one! Her company, Next Stage Advisors, helps nonprofits through event consulting, board development, grant writing, and more.

Amy and I go way back to the days of when I was at a hospitality PR firm and she was at a little ol’ org called Share Our Strength. Yep, that one. During her time there, she raised more than $3 million dollars for their No Kid Hungry campaign, so she definitely knows her stuff.

Below, she’s boiled down donor communications to a few, main points that you should be aware of. If you’re strapped for time and resources when it comes to talking to your donors, make sure you at least cover these five bases.

PS: These same ideas work for social enterprises, too!

5 Essentials You Should Be Communicating to Your Donors

Nonprofits, no matter their mission or size, are always on the lookout for more donors. But some organizations aren't event sure how to start the process of engaging new people into their mission, never mind actually turning them into donors.

Donors come in all shapes and sizes. Your donor may be someone who writes a small or large check, but they could also be a volunteer, committee member, special event attendee, board member, or a donor of products or services that your organization needs.

No matter what type of donor you are talking to, nonprofits need to consistently communicate with donors, while at the same time targeting the specific message that prompted the donor to initially become engaged. Keeping everyone informed may very well graduate them from one level of supporter to another. Use these “5 Essential Tips” to expand your reach and add additional people to your potential donor pipeline.


Essential 1: Who or What You Help

This is a no brainer, right? Of course you are going to tell your potential donors who or what you help. However, it’s more than that. Yes, donors need to be told specifically who you are helping, but they should also be informed of the numerical statistics for the problem in your community you are helping.

Specific and detailed information about the problem you are working towards solving will show that your nonprofit is one that needs to be supported. For example, if a local organization tells you that the teen pregnancy in your state was triple the national average and then explained how they were helping to solve that problem, a donor would be much more likely to support them than if they were merely told that they help cut the teen pregnancy rate.

Tell your donors the specifics, such as:

  • How many people in your community deal with the issue that your nonprofit is trying to solve? Is it increasing or decreasing? How quickly?

  • What progress have you made so far?

  • What innovative methods are you using to fulfill your mission (especially if they are more successful compared to similar organizations in your community)?

  • When you accomplish things that work toward your mission, what changes?

  • How is your community a better place because of your organization, its mission, and successes?

Essential 2: Real Stories About How Your Organization Has Made a Difference

Showing your passion can go a long way to creating a new donor. Most donors give to an organization because they feel an emotional connection. Help potential donors feel this connection by telling them true stories about the work you are doing. Share success stories about people you have served.

Do you have video testimonies from parents or principals that have firsthand knowledge of how your program changed a child? Stories about how your organization extended the life someone, allowing them to attend a major life event of their child or grandchild? Examples of how someone you helped felt less stigma about a problem they had, which helped them to build their self-esteem and have a more “normal” life? Or perhaps you can take them on a tour of your facility to show your organization at work.

If you are looking for new donors, you should have a set of emotionally-driven stories that demonstrate your work in action and the benefits to those you serve.


Essential 3: Why Your Organization is Different

Many organizations look similar on paper—potentially serving the same type of person, geographical area, or otherwise. It’s important to differentiate yourself from others that may appear similar. Why would I give my money to you when XYZ nonprofit down the road does the same thing?

Donors want to know what your organization does that makes you different and worth investing in. Do you tackle the same problem in a new way? Does your program go a step further in that it follows people for six months after they leave, ensuring they continue their path to success? Are you the only organization serving X in this zip code? Do you address something that other similar organizations don’t? Perhaps your organization has more of a “teach a person to fish” versus a “give them a fish” philosophy? Tell your donors!

Essential 4: What Their Donation Can Accomplish

Whatever donors are giving—time, money, services, or products—they want to know how it is helping your nonprfoti fulfill its mission. Even though every organization needs non-restricted funds to pay for expenses like rent, utilities, and supplies, most donors would prefer that their donation be connected more directly to the mission they are supporting.

This is where equivalencies come in. Being able to tell donors that $1 connects a child to 10 healthy meals, $500 pays for a month of diapers for a previously homeless child, or something similar, goes a long way to help visualize what a donation can accomplish and how it helps those you serve.

These equivalencies can be used in multiple places, including online donations, special events (ex: live or silent auction, fund the need campaigns), or challenge/matching grants. Being able to show specifically what dollars can provide is important and will bring more donors to the check writing stage.


Essential 5: Share Your Organizational Goals

No different than deciding which mutual fund you want to invest your retirement savings in, donors want to see long-term goals and a healthy organization working toward them. They want to see an ROI on their investment, such as increased growth towards the overall mission.

Share with donors where you want your nonprofit to be and when. Do you want to reach 85% of your target market by the year 2020? Increase the hours you are open by 10% this year? Hire a new staff member?

Talk about both short- and long-term goals so that donors feel like they are part of your progress and that their money is actually an investment not only in your organization, but to the people or problem you are trying to help. Communicating a high-level vision and what it takes financially to get there will make donors more invested overall, potentially moving them from a one-time donor to a reoccurring one.

These “5 Essentials” can go a long way towards building a pipeline of supporters that can help you not only have increased donations, but also fill other important roles your nonprofit needs such as board members, volunteers, special event attendees, and more.

Be sure each essential is documented so you can share them with all the key stakeholders in your organization—especially staff and board members. Once you have them, you’ll likely find that not only are they helpful when speaking to supporters, they can also be used in other communications such as your website, newsletter, grant applications, and more.

Don’t have all five in place? Add the missing pieces to your priority list to increase success in the future.


Amy Crowell, Next Stage Advantage

Amy Crowell, founder of Next Stage Advisors, has more than two decades of experience in nonprofit management, fundraising, event management, and strategic and financial planning. She has overseen numerous nonprofit fundraisers, including grassroots campaigns, events of all sizes, and national multimillion-dollar corporate-sponsored programs.

Amy helps nonprofits meet and beat their fundraising goals via event consulting, board development, grant writing, and more.

Connect with Amy on LinkedIn.



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Use these “5 Essential Tips” to expand your nonprofit’s reach and add additional people to your potential donor pipeline.

Kristi Porter, founder of Signify

I'm Kristi Porter, and I started Signify to provide writing and consulting services to nonprofits and for-profit organizations with a social mission, primarily through copywriting, marketing, and business communications. I also teach solopreneurs and small businesses how to incorporate philanthropy and giving strategies. I believe that cause-focused organizations are the future of business. You're proof that companies can both make money and do good. And I'm here to help you get noticed and grow. When you succeed, we all win.