Small Business

The Most Difficult Business Decision I Made in 2020

2020. What can I say?

My word for the year was TRUST, and good gracious, that was certainly put to the test.

There has been so much fear, anxiety, heartbreak, and unknown over the past 12 months, and though we are more well-informed today and a vaccine has arrived, we still don’t know what the long-term ramifications will be.

At times it feels like a constant free fall, doesn’t it?

Yet, we each also found some bright spots. There were signs of hope all around us—if we dared to look for them.

People working together.
Kindness being shown.
Justice taking hold.
Smiles behind the masks.

But I have to admit, I found myself struggling on a lot of days. From forced isolation to losing clients to my own chronic health issues to, you know, general pandemic junk like wiping down my groceries for months, I went through a lot of dilemmas last year.

However, there was one decision in particular that changed the course of my business and life.

The Most Difficult Business Decision I Made in 2020

Let me take you through a general timeline of 2020 from my perspective.

January

Remember when we all started 2020 with hope and fresh eyes? So many business plans and capital campaigns were built around the start of this new decade.

Themes were created.
Events were planned.
Anticipation was all around us.

I was right there with you. I had made progress in my business and health the previous year, but 2020 was going to be my best year yet! In fact, that sentiment is what I kept writing over and over in my planner: 2020 is my year!

And then . . .

March

It’s like our calendar re-started, isn’t it? Everything is “before the pandemic” or after.

As someone with chronic health issues for almost nine years now, I was safely tucked away in my apartment. Honestly, things weren’t much different. I already lived alone, as a solopreneur, I worked alone.

So, other than having to move a few of my meetings online and my amazing friend delivering my groceries to me, my routine didn’t change all that much. I actually thought I was kind of built for this, and as long as I was careful, I’d be fine.

BUT around this time I also started feeling bad. Not COVID bad, but I knew I had another kidney infection. They weren’t new to me, sadly. This one, though, wouldn’t go away.

Remember: I’m also running my own business during this time.

Not only did I have to work while dealing with this issue (which was super hard), but the world was just learning about what the pandemic could mean for us—and freaking out as a result.

During March I lost most of my clients, at least for the short-term.

The projects I’d mostly been working on in January and February were travel-related or for nonprofits . . . so, yeah. Gone. And even those that were in the works got put on hold, sometimes indefinitely.

Though I’ve been there before, I was truly looking into the future and unsure where money was going to come from. Frankly, it was scary, and you probably know at least some of how I felt from your own experience.


April - May

Over these two months, I had to rebuild my client base, keep in contact with past clients that might have future projects, and of course, stay inside.

Oh, and I still had the kidney infection.

I’ve never had one this bad. I went through four rounds of antibiotics, got treatment from both of my naturopaths, tried tons of homeopathic remedies, and slept a lot. It just wouldn’t go away!

(Side note: Having a kidney infection during a TP scarcity is not recommended. :)

I was extremely grateful to have work, but struggling to get it done because I just felt bad all the time.

My anxiety was also growing—and my hair was falling out from the illness and stress!

It was time to do something that I really didn’t want to do: see a specialist.

June - July

Two things were working in my favor at this point. First, my biggest client was actually having a great year because of the industry they’re in. So, that meant more work for me, yay! Second, I had a new retainer client that would be steady work for at least the rest of the year.

To be honest, I prefer project work to retainer work. But I’ll be the first to admit that I needed the stability these two clients gave me, both for my business and for my health.

At the same time, I was seeing more doctors and getting tests because they didn’t really know what was wrong with me. An x-ray, ultrasound, CT scan, blood work, and more. It wasn’t just a hassle, it was getting expensive! I didn’t have great insurance as an entrepreneur, and I was certainly paying for it.

Additionally, I’d formally started implementing my self-care plan: weekly trips to the Starbucks drive-thru! (And episodes of The West Wing Weekly.) With social distancing and oodles of Zoom calls, my baristas and a Tall Skinny Vanilla Latte were a welcome sight to my routine.

August would also bring a couple of big turning points.

August

Still not knowing what was wrong with me, I had a procedure done to help the docs suss it out. Guess what? They still didn’t know. I got yet another, “If it gets worse, let us know.”

I’d actually started feeling better since July, though. That was a good sign, but I was growing more frustrated by paying doctor fees and getting no answers, my anxiety was getting out of control, and my hair had gotten pretty thin.

I was not okay.

I was at a crossroads, and it was time to make my most difficult business decision yet:

I decided to get a “regular” job.

Oh, and I went on anti-anxiety meds. I needed a clearer and calmer mind to work, sleep, and live life. That was a very good decision, and I hope to go back off of them very soon.

Besides needing better benefits and additional stability, I also have to admit that the forced isolation was getting to me. Like I said, I was primarily by myself a lot anyway, and it actually doesn’t bother me. It is very rare that I feel lonely. But having the decision taken away from me was difficult. As was not traveling, which is really important to me.

For my mental health, I also knew I would benefit from working with a team again. It would be nice to have the support and regularly work with people toward a common cause. Even I couldn’t deny that additional benefit.

Let me also stop and clarify two things before moving on. First, I had no intention to close Signify. My mission, work, and clients matter a great deal to me and I wanted to continue growing my business in some way. I still know how much it’s needed, and I would find a way to continue.

Second, there was a lot of ugly crying involved. For my fellow entrepreneurs out there, you know what I gut-wrenching decision this was.

I felt like a failure.
Like I couldn’t hack it as a business owner.
Like I wasn’t fit to be an entrepreneur.

Now, I know that isn’t true. Part of this was my perfectionism talking and part of it was the anxiety. But it felt horrible and very, very real.

But I pressed forward and did what I need to do: I started looking for a job.

September - October

My body had healed itself by this time. I still don’t know what was wrong, and am praying it doesn’t come back.

But the financial damage was done at this point, and reinforced my decision to find a job. Between all the different healing avenues I’d taken, I’m guessing the costs totaled about $10,000. And, as a reminder, I’d been dealing with chronic health issues for almost nine years, so this was just additional debt to stress me out.

So, during the fall I networked, applied for a couple of jobs, had a promising interview, and continued my client work. However, the meds had kicked in at this point, so at least I felt more clear-headed, which was a huge blessing.

Oh, and of course, a vaccine was just around the corner!


November: THE BIG CHANGE

The first person I reached out to about a job had been a client for about a year, Vector Global Logistics. The founder, Enrique Alvarez, and I got along swimmingly. We had very similar business philosophies and believed in the power of business for social impact.

We were always trying to find ways to work together, and I thought this might be the next step. Luckily, he thought so, too.

It took us a while to work out the details, but I officially started working part-time for them—with benefits—in November!

I’m happy to announce that I’m the VP of Sales and Marketing for Vector Global Logistics.

Basically, Vector gets the products people care about from Point A to Point B. They provide commercial shipping and logistics services. So, they don’t ship you the new shoes you bought off of Amazon, but they do ship the containers of shoes just like them that came from far off places. Well, they do a lot more, but that’s the gist.

Plus, the reason they exist is to change the world. Because the supply chain affects so many aspects of our lives, they see it as a terrific opportunity to do good. They love giving back and do it every chance they get. Obviously, I can get behind that.

And this still allows me to work part-time on Signify as well. I’m deeply grateful, and have really enjoyed working with them over the past two months. They are an incredible and talented team, and I have to admit, it is nice to be working with a team again!

(I will take a moment to give a huge shout-out to all my previous interns, though, who have really helped shape Signify over the past few years. Plus, they have been a blast to work with!)


December

The most difficult aspect of joining the Vector team has been figuring out how to juggle my new responsibilities with my client work while still growing Signify. (And writing content like this!)

I’m a pretty organized person, but I’m definitely still figuring things out. I imagine it’ll be months of working through this process.

I love starting and building things, though, so working with Vector is a really fun and unique opportunity. It is an amazing company.

I’m excited for the future of what we can do together, and how it will effect Signify (and vice versa.) They are very supportive of my work for both companies, and I’ve got big ideas for both!

Overall, the end of 2020 worked out pretty well for me. It was certainly rough at times, but I clung to my word of the year, TRUST, and came through okay.

The Moral of My Story

Here’s the paradox of 2020 for me: I actually made more money than in any other year, whether as an entrepreneur or a full-time employee. But with the stress of the year, my ongoing (and new) health issues, the new debt, the forced isolation, and another uncertain year ahead, I decided to get a job.

Weird—the watchword of 2020.

I tell you my story not just to say “woe is me” or get your sympathy. I’m sharing what happened to me because it’s probably not all that uncommon and I wanted you to know that you’re not alone.

As the founder or leader of a nonprofit or social impact company, you’re always in a battle for better.

You want to do good and by working on behalf of a cause, you’re always sacrificing something of yourself. It could be your time, money, resources, or any number of things. It’s not easy, but you know it’s worth it. I do, too.

While I strive to be a genuine and authentic person, I admit that I’m not always an open book. I do keep things close to my chest because that’s just the way I operate and internally process. But I wanted to share my difficult decision with you because I know you get it.

You may not have been in the same situation as me, but you know how hard it is to run an organization and what you might have to do or give up as a result, both personally and professionally, to see your mission move forward.

Let me remind you, though, just like in 2020—and just like in your work—there are always bright spots in dark times.

How to Find the Right Social Impact Job for You

There are lots of websites, blogs, podcasts, and more that tell you how to find a great job you’ll love. But let me share two pieces of advice that really helped me last year.

  • Create a great network. When you find yourself with some sort of need, you need a great network to turn to. Cultivate relationships with lots of amazing people, in life and in work. Be generous with your time and resources because it’s the right thing to do, but also because those wonderful people will return the favor. When I was looking for a job, I wasn’t doing it in a vacuum. There were a few amazing friends and peers who were looking out for me, too.

  • Make a list of what you want. I didn’t want just any job. I knew exactly what I was looking for and I went in search of it. I made a list of all the tangibles and intangibles that wouldn’t just give me a paycheck, but a career, and some place I could really contribute to. Near the very tippy top of that list was a strong culture. I wanted to go somewhere that I would feel encouraged and supported, and everyone else felt the same. Vector checks almost every box on my list (and it’s a long list!). Of course, I’d also had the privilege of working with them for a year, so I knew they walked the walk. I was fortunate in that way, but a good network will also know other good people, so that reinforces the first point as well.

So, there you go! That’s my story of 2020. Now you know the most difficult decision I had to make last year—and know that I’m here for you in your difficult decisions as well.



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My word for the year was TRUST, and good gracious, that certainly got put to the test. I have to admit, I found myself struggling on a lot of days. From forced isolation to losing clients to my own chronic health issues to general pandemic junk, I w…

Kristi Porter, founder of Signify

I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.


Top 5 Blog Posts Of 2020

2020, am I right?

Whew. It’s been a year for the history books. Between the pandemic, racial injustice, natural disasters, presidential election, and more—we’ve survived a lot in the last 12 months.

And as nonprofit and social enterprise leaders, this year has also been a strain. Many small businesses (and large ones) have closed their doors and many nonprofits have lost significant event revenue and donations.

Despite it all, though, there are some silver linings: GivingTuesday was a smash, people have learned more about their priorities, and masses have supported racial justice as well as small and local businesses. Those are all things to celebrate.

We’ve also learned a few things (I know I have). You can share in that some of that knowledge in the blog posts below. These posts are what Signify readers found most interesting and helpful this year, and I hope you find them valuable, too.

So, as you usher in the holiday season, the most magical time of the year, take this opportunity to educate yourself—and then let’s show 2020 the door!

Signify's Top 5 Blog Posts of 2019: Resources For Nonprofits and Social Impact Companies

1) 29 Sensational Nonprofit and Social Enterprise COVID-19 Success StORIES

You don’t have to look far to see the devastating effect that the coronavirus is having on small businesses and nonprofits. It’s very scary out there. But, in the midst of all the bad, there are nonprofits and social enterprises that have found success during COVID-19. They are proof that, no matter your mission, people are still buying and donating.

These scrappy, cause-focused organizations have exercised creativity despite the constraints. They are an example for all of us to follow as we pivot in the short-term in order to be around in the long-term.

The nonprofits and social impact companies highlighted in this post are just a few examples of what your future could look like. Theses mini case studies are meant to serve not as a blueprint, but as a jumping off point. I hope you see yourself in their stories.

Read the full post . . .

2) The Ultimate Guide to Social Impact Websites

Outside of your people, your website is your nonprofit or social enterprise’s greatest marketing asset. It’s also one of the most important tools you have to help you make a bigger social impact. In fact, it’s so important that we’re going to look at it from just about every angle.

From what you should do before you create or update your website, to writing and designing it, to how to promote it after going live, this is your ultimate guide to social impact websites.

It’s time to build and engage a larger audience, increase your sales or donations, and do more good. This is one tool to help you do just that.

Read the full post . . .

3) COVID-19 Resources for Nonprofits and Social Impact Companies

There’s no question about it: Our world has changed. As we grapple with the reality of COVID-19, we are all struggling to keep up—not just as individuals, but as nonprofit leaders and business owners.

Fear and anxiety are high. Supplies feel scarce. Distraction is in overdrive.

And yet, our world needs your work more than ever.

According to the Small Business Administration, 99% of businesses in the United States are small businesses, and this includes nonprofits. Of those, 88% have less than 20 employees. In fact, small businesses employ almost half of the private US workforce.

This means that nonprofits, social enterprises, and social impact companies are vital, not only to our lives, but our culture. So, during this challenging time, how can you succeed when on some days, the odds may feel stacked against you?

Read the full post . . .

4) Racial Justice Resources for Nonprofits and Social Enterprises

As a leader of a nonprofit or social enterprise, some form of justice is already at the heart of your work. You’re fighting for a cause because it’s worthy of your attention and your voice. It’s true, it’s right, it’s just.

So, if you aren’t already involved in the conversation regarding racial justice, now is the time to join in—no matter what issues you’re already working on. Racism is a virus, and each of us is susceptible.

You’ve, of course, seen overt and horrific examples played out on a national stage, but the real work—the hard work—begins in ourselves, our homes, and the places we work.

Even as a cause-focused organization, it’s possible that you may need some assistance in this area. We can all lose perspective when it comes to our own work, and even ourselves.

As an advocate for justice, inequality is your adversary. And it’s time to pick a fight.

Read the full post . . .

5) Why Your Social Impact Mission Isn't Enough

Have you ever read an entire nonprofit or social enterprise website, only to find yourself still wondering what they actually do?

Have you ever had a fantastic conversation with someone about their mission, only to find that their website lacked the same passion?

Have you ever seen an organization use different styles and tones across their social media, website, blog, and even when they speak in person?

If you’ve seen any of these issues in action, you’re witnessing a lack of clarity and consistency in the nonprofit or social enterprise’s brand message or brand voice.

With a strong brand message and brand voice, people will know what you do, why it matters, and how they can be a part of it. Without it, people could be left confused or even apathetic to the incredible work that you’re trying to do.

Read the full post . . .

Looking for more popular topics? Here are some of my readers’ all-time favorites:

12 Unique Launch Ideas You'll Want to Copy

What Do Successful Launches Have in Common? 

What You Need to Convince Potential Sponsors and Partners

10 Tools to Make Your Small Business Look More Professional (Most Are Free!)

5 Reasons Why Giving Back is Good For Business


PSST: Don't forget that you only have a few more days to enter to win a Communications Audit and Strategy Session, valued at $750! Resolve to have a stronger marketing strategy.



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Signify's Top 5 Blog Posts for 2020: Resources for Nonprofits and Social Enterprises

Kristi Porter, founder of Signify

I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.


Black Friday and Cyber Monday Marketing Resources for Social Enterprises

Last month, we covered #GivingTuesday resources for nonprofits, so this month I thought we’d tackle Black Friday and Cyber Monday marketing resources for social enterprises. Not only that, I wanted to also make sure we gave a proper and well-deserved shoutout to Small Business Saturday.

Even through it’s been trending that way for many years, 2020 will certainly shift in favor of online shopping due to the pandemic.

As a social enterprise leader, you are already aware that consumers are on the hunt for more social impact products, but I think this year’s spotlight on the election as well as racial injustice has really fueled the desire for people to understand how they can make a bigger difference each and every day. Your socially conscious products are certainly a part of that, and by supporting you, people can feel good about where they spend their money.

We just have to make sure they can find you online (or in person)! So, here are some marketing resources that can not only boost your presence, but help your social enterprise increase sales this holiday season.

Black Friday and Cyber Monday Marketing Resources for Social Enterprises and Social Impact Companies

Feel like you’re too late to get into the game this year?

Some of the resources below may help provide you with some quick and easy ideas, but even if they don’t, you can still plan to at least push gift cards as an alternative!

Gift cards are an easy marketing message to communicate, contribute to your bottom line, and allow people to support your mission.

GENERAL MARKETING AND AWARENESS RESOURCES FOR SOCIAL ENTERPRISES

Besides the holiday season, there are plenty of things you can do year-round to spread the word about all the good that you’re doing.

  • Apply to have your products listed on the DoneGood website, which features a large variety of social impact brands.

  • Hive’s goal is to “Reimagine retail. For good.” and may remind you a little of Thrive Market—without the membership fees. You can also apply to partner with them.

  • Interested in catering to the business crowd? Gifts for Good specifically targets corporates gifts, and is looking for partners.

  • Find online directories like my friend LeeAnne’s Change the World By How You Shop or The Honest Consumer to get your company listed on ethical purchasing sites. Every link helps build your reputation and increase your awareness. It may take some leg work to find websites like this, but the more people that know about you, the better, right? This could also be a strategy you implement during your slower months when you have more time on your hands.

  • Pitch yourself to podcasts like my friend Molly’s Business With Purpose podcast, which focuses on generous individuals and social impact companies. You can even catch yours truly on episode 96.

  • GoodCarts was launched specifically to help social enterprises in the e-commerce space. And it’s easy and fast to get started!

  • Though this post is technically talking about Black Friday/Cyber Monday, I’m including it here because what The Good suggests is terrific information for optimizing your website, but it’ll be really time-intensive. So, maybe put this on your 2021 to-do list.

  • I’ve learned most of what I know about Search Engine Optimization (SEO) from Meg at Love at First Search, and I highly suggest checking out these two posts: 6 Tips to Get Your E-commerce Product Page to Show Up on Google and Want to Boost Search Traffic? Set Up Google My Business. By the way, I’m also an affiliate for Meg’s Attract and Activate SEO course. I’ve taken it myself, and she is a terrific (and patient) teacher!

  • Your website is more important than ever, so to get it in the best shape possible, check out my Ultimate Guide to Social Impact Websites.


BLACK FRIDAY AND CYBER MONDAY MARKETING RESOURCES

Now merged into one days-long holiday, Black Friday/Cyber Monday (or BFCM as it’s becoming known), is the Super Bowl of retail. Here’s how you can get a piece of the action.

  • Contact BlackFriday.com and GottaDeal.com and get your deal listed.

  • Shopify has a ton of resources for your Black Friday and/or Cyber Monday extravaganza, including 27-point checklist to keep you on task.

  • It’s no surprise that Square has some advice for you, and I particularly like #2 that says to reward existing customers.

  • Wondering what mistakes to avoid in your marketing and communications? AppSumo wants to tell you about five things they learned in 2019.

  • Yotpo has outlined their trends for 2020’s Black Friday, and I particularly recommend reading their advice on advertising and making meaningful connections.

  • Paypal put together an entire webinar that you can re-watch for Black Friday and Cyber Monday info. You’ve probably seen options similar to their “Pay in 4” selection pop up on websites already, and I think that trend will continue to grow.

  • Mailchimp has their own list checklist for planning your promotions, and tells you how to use their services for maximum impact.

  • Planoly gives some great suggestions on not only what you need to do to prep for BFCM, but also conveniently put them into a timeline for you!

  • Check out #2 and #6 from eDesk on their social media specific recommendations for making the most of BFCM.

  • There is some great technical advice in this post from Ai Trillion, including making your return policy clear and creating a welcome email sequence.

  • Take a look at #6-8 on Sumo’s list of “Better Cyber Monday Emails” and see if one of these options could work for you. (It takes some list segmenting!)

  • Feeling overwhelmed yet? Take a look at #2-4 in this post by New Relic to help put you at ease and keep you focused for a tight timeframe.

SMALL BUSINESS SATURDAY MARKETING RESOURCES

Though it’s only been around since 2010, I love the support that Small Business Saturday has garnered, and applaud American Express for being one of its founders. This year, it’s more important than ever to support small businesses, and I hope people turn out in record number for you!

By the way, did you notice that a lot of resources suggest partnering with a nonprofit to increase visibility and goodwill? High fives that you already have a built-in cause component!

EXAMPLES FROM OTHER BUSINESSES (AND TEMPLATES, TOO!)

Need some inspiration? Here are some ideas to get your creative juices flowing.

  • Keap put together five case studies for Small Business Saturday as well as ideas for how to track what promotional efforts worked.

  • I found numerous city, district, and Chamber of Commerce websites promoting their local brick-and-mortar businesses for Small Business Saturday, so if yours doesn’t have something like that, gather your fellow business and city leaders to create one for the future! This is a nice Detroit example.

  • What’s better than examples? Free visuals and templates. Printful has you covered.

  • Honeycomb Credit has a social media kit with templates that you can download for free.

  • Mailerlite now only has examples for you, but tells you exactly what emails you should be sending for Black Friday.

  • SendGrid has some additional email marketing examples for both Black Friday and Cyber Monday, including from favorites like Patagonia and REI.

  • Do you use text messaging in your campaigns? Postscript has both data and SMS examples for you to view.

  • Need to skip 2020 and focus on 2021? I hear ya. OptinMonster will give you a timeline and examples so that you can take it slow and prep for next year.

  • Here are 18 creative ideas from Oberlo with examples that companies of all kinds can try now or later.

  • Wondering about the best Black Friday email campaigns of all time? SmartrMail has put together their own list. Do you agree?


Anything to add? Include it in the comments so we can learn from each other!



PIN THIS POST FOR LATER:

You're doing good things, but not enough people know about you. Here are some Black Friday, Small Business Saturday, and Cyber Monday marketing resources that can not only boost your presence, but help your social enterprise increase sales this holi…

Kristi Porter, founder of Signify

I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.


Racial Justice Resources for Nonprofits and Social Enterprises

As a leader of a nonprofit or social enterprise, some form of justice is already at the heart of your work. You’re fighting for a cause because it’s worthy of your attention and your voice. It’s true, it’s right, it’s just.

So, if you aren’t already involved in the conversation regarding racial justice, now is the time to join in—no matter what issues you’re already working on. Racism is a virus, and each of us is susceptible.

You’ve, of course, seen overt and horrific examples played out on a national stage, but the real work—the hard work—begins in ourselves, our homes, and the places we work.

Implicit bias, microaggressions, off-hand comments, inappropriate jokes, favoritism, and more happen in small ways on a daily basis, sometimes without a second thought. It’s time to address our failings head-on and on-purpose, with the same amount of passion you already apply to your current work.

Even as a cause-focused organization, it’s possible that you may need some assistance in this area. We can all lose perspective when it comes to our own work, and even ourselves. You likely don’t consider yourself a racist, but have you considered becoming an anti-racist?

As an advocate for justice, inequality is your adversary. And it’s time to pick a fight.

Whether you are still trying to understand why “Black Lives Matter” or you are trying to figure out how your nonprofit or social impact company should respond at this critical time in history, here are some tools and resources to equip you on this journey.

I’ve also asked a few friends for their thoughts, because they are all incredibly smart, have a vital perspective, and are people you should know.

Racial Justice Resources for Nonprofits, Social Enterprises, and Small Businesses

Understanding the Issues of Racial Inequality and Systemic Racism

If this is a topic that you feel largely ill-equipped to tackle, take the first steps to listen and learn before you speak. Let’s start by getting on the same page.

Begin within

As the leader (or a leader) of your nonprofit or social impact company, the work begins with you. No matter what policies or changes you implement, trainings you conduct, or resources you make available to your team, the majority of the work has to be done in the heart’s of your people, starting with you. Set the example you’d want to follow.

  • This short and simple “Guide to Allyship” is a great place to start as you begin to think what these topics will mean to you personally and professionally.

  • There are a number of common phrases that have racist roots you should be aware of, so that you can remove them from your vocabulary. And here are five more, a couple of which caught me completely off guard.

  • If you work internationally, take a look at this article, which makes the case for addressing racism here at home.

  • The National Museum of African American History & Culture has created some tools to use for yourself and others when talking about race, including the exploration of bias.

  • Ladies, check out The White Shift, which exists to “connect and activate a community of white presenting women to do the personal work it takes to uproot racism and build power for Black and Brown communities.”

  • This creative “Justice in June” plan allows you to take bite-sized actions toward becoming an ally for the African American community, and can be utilized any month you’re ready to get started.

  • Here is an extensive resource list by Tasha K, sorted by categories and topics for both personal and professional use.

  • Get in the fight, but protect your mental health. This is hard internal work, but it takes a toll, even for the biggest of allies. Injustice needs you at your best.


Bradley Tomlinson

“Racism and racial injustice, at their core, are issues of dehumanization. Before engaging in racial justice, it's essential for those in the White community to expose the implicit bias and dehumanizing sentiment they may have in their hearts. Otherwise, we are just putting a Band-Aid on the problem.” 

- Bradley Tomlinson, Director of Content Strategy at Orchard


Improving Diversity and Inclusion in the Workplace

You and your team spend so many hours of your lives working, and everyone deserves to feel seen, heard, welcomed, and safe at your nonprofit or social enterprise.

resources for the executive team


Lauren Dawson

“The workplace has a unique influence on each of our lives, and has huge potential to help us grow as teams and individuals - just as much as it has the potential to limit behaviors and possibilities. In this moment, we're seeing a societal awakening to realities that have been all too common for far too long, so its imperative for leaders to reconsider what's normal and reset their expectations for themselves and their teams, to truly realize the power of diversity and a thriving economy.”

- Lauren Dawson, Senior Program Manager, Diversity, Inclusion and Belonging at LinkedIn


Hiring and Human Resources


Tonya Cornileus

“Human Resources plays an important role in creating people and culture strategies that support business success and the employee experience. In this time of racial unrest, HR is being called upon to create safe spaces where brave and inclusive conversations can occur. At ESPN, the diversity and inclusion team and employee resource groups have hosted numerous conversations that give employees the opportunity to share the pain of racial and social injustice in the United States and their hope for a better future. Our employees have also shared ways in which our company can be better in creating a more inclusive culture. These conversations are vital, and I am so proud that we have a culture where employees speak up and leaders listen and support. I hope HR practitioners across organizations are creating these safe spaces for their employees, listening, and committing to the change we all want to see.” 

- Dr. Tonya Harris Cornileus, Vice President, Development, Inclusion & Wellness, ESPN


Marketing and Communications


Angela Halan

“It is critically important to me that my customers and their children see themselves in my brand. Not simply on a physical level, but more importantly, on a level of relatable cultural discoveries. My desire is for Aboki Box to be a direct channel to grow cultural IQ, so that children learn about a group of people and develop stronger sensitivity to cultural diversity. It’s important to me that my brand, in some way, empowers our leaders of tomorrow to educate, celebrate, and recognize our diversity. This will make us stronger, as individuals and as global citizens, so that we can make a difference in the communities in which we live.”

- Angela Halan, founder of Aboki Box


Leading a Team

  • Host a watch party or book club to get everyone involved and participating. Esquire put together a list of 10 movies to start with, while TED has you covered with inspiring talks, and The Good Trade has a list of 21 recommended books. Better yet, why not let your team vote on their preference to keep engagement high?

  • If you are White, pass the mic to a BIPOC, elevating their voice on the team and showcasing their authority on a topic they already understand better than you do. Just be sure that 1) this isn’t the only time they get the mic, and 2) they have the emotional bandwidth to lead at this time.

  • Allow employees time to reflect or protest. And provide them with this guide on how to stay safe while protesting.

  • Instead of just “checking in” on your Black team members, take this time as an opportunity to do three things.


Kevin Jennings

“Leaders should first develop a process for collecting ideas and feedback that gives every team member a voice. Whether it be a survey or poll about new initiative, or an official structure for brainstorm meetings, build processes and systems that include everyone. Second, change your hiring process to expand the diversity of candidates. Require two or three online applicants for every candidate referred by an employee. Require each job opening be posted on jobs of HBCUs and other institutions or trade organizations with predominantly non-White constituents. This also should be done to attract candidates of various genders and ages (I.e generations).

Ultimately, you can’t benefit from other perspectives if you don’t have access to them and you don’t ask for them.”

- Kevin Jennings, CEO of KBJ2 Consulting


Trainings and Facilitated Discussions



Networking and Events



Work Culture


Kaleem Clarkson

“During the latest #BlackLivesMatter movement, we have seen a lot of organizations scramble to release statements and programs externally, without first listening to their employees, especially their employees of color, about how they feel about social injustice in 2020. Especially when your workforce is remote or distributed, a culture of inclusion becomes even more important so that all of your employees are engaged. Then, during times of adversity, engaged employees will make it so that your company is better prepared to respond to social issues with empathy and transparency.”

- Kaleem Clarkson, Co-founder of Blend Me and Remotely One


Give Your Time, Talent, and Treasure (and Get Your Team Involved!)


Enrique Alvarez

“As Derek Sivers very clearly mentions in his TED talk, How to Start a Movement, ‘Leadership is over-glorified. It is really the first followers that transform a lone nut into a leader.’ At Vector, we understand that the only way to be truly authentic and fully committed to our culture and values is to listen, learn, and accept daily feedback from everyone in our company. Be accountable, brutally honest, and expect the same from everyone else—no matter how senior or junior anyone is.

Change moves at the speed of trust. So, unless everyone is engaged and intimately involved in all big initiatives and/or decisions, the depth of our relationship as a team will not be where it needs to be to trust each other and make such a unique, results-based work culture.

We are all in this together, and the main reason everyone is okay in doubling down on our culture is because we openly share every aspect of our company, from salaries to personal challenges, from cash flow statements to profitability, from investments to setbacks. More importantly, trusting each other has allowed us to be OK making mistakes and this is probably one of the key reasons we will continue to grow and succeed in such a demanding industry like logistics.”

- Enrique Alvarez, Managing Director at Vector Global Logistics


Examples in Action

Need some inspiration for how your company can positively and thoughtfully respond to this issue?

  • Read how The Center for Health Progress made racial equity a priority for their all White staff and board.

  • Sephora is donating 15% of its shelf space to Black-owned businesses.

  • United Auto Workers organized “peaceful and orderly stand downs” on Juneteenth. While we can all agree an organization’s efforts need to go beyond a moment of silence, statement, or social media post, this is one way all employees can participate and helps them see the company’s priorities in action.

  • Ben & Jerry’s has a long history of putting their money where their mouth is, and they are a great example of how any type of brand can get involved in issues they care about.

  • National Geographic first acknowledged their coverage was racist, and then they did something about it.

  • There is a big push to make Juneteenth a national holiday, but Target made the decision on its own.

  • The Communications Network has put together multiple examples of responses from nonprofits and foundations (that anyone can learn from), and they’ve discussed why they’re effective and provided links for deeper learning.

  • Learn from these companies who took a stand, but didn’t immediately follow it up with action.

  • Buffer posted their guidelines for event planning, speaking, and sponsorships to both convey their internal policies as well as serve as an example to others.

  • The President and CEO of Living Cities explained the racial injustice he found in his own nonprofit, and steps they are taking to rectify it.



Consider Your Business Relationships

Who do you do business with? How do your partners model diversity, inclusion, and racial justice? Do you engage vendors and partners that are BIPOC-owned?


Soumaya Khalifa

”Our world has become a village with clients, future employees, and business partners across the globe. For organizations to be successful in providing solutions to their customers, they need to know what their diverse customers and clients' needs are, the market itself, and so much more. Similarly, to gain a competitive edge, these same organizations must compete for talent. However, getting talent in the door is not good enough. Organizations have to support a variety of cultures, which invites talent to be their best. Therefore, creating diverse partnerships provides organizations with many benefits, including tapping into their customer’s needs, getting the best talent, and making a name for themselves in the marketplace.”

- Soumaya Khalifa, Cross Cultural and Diversity and Inclusion Consultant and President of Khalifa Consulting


Racial EquITY Resources Specifically for Nonprofits

Because we focus specifically on nonprofits a lot around here, I wanted to make sure there was a special category for these beloved organizations.

Resources Specifically for Faith-Based Organizations

As a person of faith who works with a lot of Christian ministries, I wanted to include this special category for those seeking racial reconciliation through the lens of their spirituality.

Did I miss something that should be included? Let me know!


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