Strong Foundation

How to Build a Team of Dedicated Volunteers

Volunteers are an essential part of any cause-focused organization. They’re often the extra hands and feet that nonprofits and social enterprises need to make their mission succeed, especially in the early stages.

But building a team of dedicated volunteers isn’t easy. It takes a lot of hard work and a steady flow of communication to ensure that you’re getting what you need, while giving what they need in return.

This week’s post comes to us from Faitth Brooks, who manages social media for one of my clients, Be the Bridge, as well as serves as the Director of Women’s Empowerment for Legacy Collective. Both organizations have not only relied on volunteers to make their work happen, but entrusted volunteers with being ambassadors for their brand with great success.

Faitth knows a lot about organizing, engaging, and empowering volunteers, and I hope her wisdom will help you build your team as well.

How to Build a Team of Dedicated Volunteers

In the nonprofit world there are numerous tasks that often cause employees to wear several “hats.” And if you’ve worked in the nonprofit sector, you know all about the hustle to save money and raise money in order to fulfill the mission and vision of your organization.

I've worked for nonprofits most of my career and I've learned that volunteers are invaluable to any organization. They give of their time and energy to work alongside staff members and help make everyone's job easier. It’s also common for nonprofits not to have the funds to hire a robust staff, especially small ones, so volunteers help fill in the gaps.

Many of you may be thinking, “Faitth, that’s nice, but how do I build a dedicated team of volunteers for my organization?” Well, I’m glad you asked because I’m going to tell you all about how I’ve done it over the years.

In order to maximize your time and energy, it’s essential that you build a committed team of volunteers. There are three important steps I’ve implemented in organizing volunteer teams, and I am going to share them with you today.

Step 1: Share The Vision

First, know the vision for your organization and articulate it to your volunteers. It’s important that the volunteers begin to embody the organizational culture and values in the same way the staff does. Your volunteers should be able to share the mission and vision of the organization to anyone who asks.

Hosting a training for the volunteers is essential, as well as developing a volunteer manual that states the mission and vision, expectations, and assigned tasks. The volunteer manual offers people a clear road map for how they will be utilized by your organization. When volunteers do not have direction, it’s easy to chart their own path away from the mission and vision of your organization.

Once training is complete, volunteers should shadow a staff member. It is important for the staff to model how to serve clients, respond to correspondence, and answer the phones. If your staff works remotely, the volunteer can be cc’d on correspondence, shadow you during video conference calls, and join collaborative projects to watch how the team operates together.

Step 2: Assign Specific Tasks

Second, assign your volunteers specific tasks. Have a list of the particular areas you need help with and instructions on how to accomplish those tasks. Volunteers need direction and they need to feel like they are making a valuable contribution to your organization. It's important to know what your volunteers have experience in so you can assign them to areas where they will thrive. You want your volunteers to feel empowered and excited to work with your organization!

Avoid making something up for them to do simply because you do not want to lose their help. If nothing is immediately available that is suited for them, honor their time and let them know that you will reach out again when you need help with another project.

Step 3: Communicate Regularly

Third, maintain open lines of communication and remain available to answer questions. Your availability as a leader will develop trust between you and the volunteer.

Also, establish regular meetings with your volunteers. They want to stay in the loop and feel included. Make sure you ask about their experience volunteering for your organization and what you could do better. Feedback from your volunteers is priceless because they have nothing to lose, and are more likely to tell you the truth about their experience working with your organization. This can go a long way in building and scaling your organization in the future.

Now, it's your turn to go and build a team of volunteers! Write your vision, create the manual, mobilize the people.


Faitth Brooks

Faitth Brooks is the Director of Women’s Empowerment for Legacy Collective. She engages in community organizing and activism. Her passion makes her a relentless spokesperson for racial reconciliation.

Faitth is also a social media strategist for Be The Bridge, and a blogger who writes at Faitthbrooks.com. You can find her on Instagram, Facebook, and Twitter @FaitthB.



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Building a team of dedicated volunteers isn’t easy. It takes a lot of hard work and a steady flow of communication to ensure that you’re getting what you need, while giving what they need in return.

Kristi Porter, founder of Signify

I'm Kristi Porter, and I started Signify to provide writing and consulting services to nonprofits and for-profit organizations with a social mission, primarily through copywriting, marketing, and business communications. I also teach solopreneurs and small businesses how to incorporate philanthropy and giving strategies. I believe that cause-focused organizations are the future of business. You're proof that companies can both make money and do good. And I'm here to help you get noticed and grow. When you succeed, we all win.


2 Simple Ways to Keep Your Website and Work Protected

Okay, let’s face it. Few of us lean in with anticipation when we start talking about intellectual property protection and legal stuff. But you know who does? My friend, Christina Scalera.

Christina was my business mentor for just over a year, and boy, did I learn a lot from here! She’s super smart, and removes a lot of the confusion and barriers to protecting your company and assets. Her genius business idea is The Contract Shop, a place to grab most of your legal needs in just a few minutes.

While you may not have any contract needs at this moment, most all of you will have a website (or will soon). And, guess what—it needs protecting.

I used to freelance write for a website developer, and we once found a site that was almost entirely copied from his design! Lawyers got involved, and the website got taken down, but it was just plain weird. I mean, who does that?

And while you may not get your website ripped off, you do need to protect the time, effort, and money you’ve put into it. I love writing websites for my clients, and would be heartbroken if anything happened to them.

Besides, you have your mission to think about, not to mention the secret sauce of the way you work. There’s also any proprietary photography and other assets. It’s all those details that add up to your beautiful and unique brand.

So, while this may not be the most exciting topic to discuss, it’s super important! Give it a read, and see what you think. Plus, Christina makes legalese a little more fun.

2 Simple Ways to Keep Your Website and Work Protected

You’ve got the shiny new website, blog topics nailed down, beautiful social media graphics, and curated photos to drive your mission home. You’re almost ready to announce the launch of your brand spankin’ new website!

But whoa—hold up for just a minute, buckaroo!

Have you posted the Privacy Policy and Terms and Conditions on your site yet?  

Some of you are nodding along, and some of you are saying, “Wait, what?! What the heck is that?”

There’s no need to get freaked out! These two bits of legalese aren’t hard to understand and use, but it is a good idea to have them displayed prominently on your website. In fact, you could be violating federal law if you don’t.

So let’s talk about what they are, and what you need to do.

Privacy Policies

At their heart, Privacy Policies are intended to create transparency between users (in our case, readers) and yourself via your blog or website.

If you read blogs (like this one!), then you know that you leave little bits of your personal information behind when you visit. Things like your IP address, your name (or username), and email. If you make a purchase, there’s even more personal info that can be collected by the seller.

A Privacy Policy informs your visitors what information is collected from them when they visit your site, how you use that information (i.e: emails for your newsletter), and who else has access to the information (like your website hosting company).

The Federal Trade Commission (FTC) requires that any webpage collecting information from consumers, and/or that uses cookies, have a Privacy Policy available to visitors.

Not only is it legally required, but having one builds a greater sense of trust with your readers and makes you look more professional.

Where do I get a Privacy Policy?

Creating and implementing a Privacy Policy doesn’t have to be hard. You can start with an attorney-approved template, and then customize it to your situation.

You can also take note of what similar organizations use for their Privacy Policy. While I’m not recommending that you simply copy and paste, you’ll likely run across a few things you haven’t thought of, and you’ll get a sense of how a Privacy Policy can be made to represent your brand.

While this is the cheaper option, if you want to just get ‘er done and move on sans any worry or weird Frankenstein-ish policies you put together yourself, click here and snag your policies today.

Terms and Conditions

A basic Terms and Conditions policy tells people what they can and cannot do with your original content (like your photos, written words, or that cool idea you talked about in your last blog post). If you also sell content, it can be extended to protect you in the event that someone wants a refund or shares your content illegally.

It’s not at all uncommon for photos and content to be shared—with or without the permission of the creator—and often without credit. If this happens to you, what recourse do you have?

This is where a Terms and Conditions can help protect your interests. If you’ve clearly spelled out that you need to be asked for permission before your content is shared, then you’re on firmer ground if you need send a cease and desist letter or claim copyright infringement.

Just like the Privacy Policy, having a Terms and Conditions puts you on the level with your readers and consumers, lets them know that you’ve given thought (and care!) to what you’re doing and creating, and gives them clear instructions on how they can interact with your content.

Where do I get a Terms and Conditions policy?

Here again, you can cobble together your own, or start with a solid, attorney-approved Terms and Conditions template and customize it, which should cover everything you need and some things you might not have thought of.

Now you’re ready to rumble (legally-speaking anyway)!

I want to mention a couple other things before I wrap this up.

First, make sure that both the Privacy Policy and Terms and Conditions are posted with a prominent and direct link on your blog or website footer somewhere.

Second, don’t stress too much about making sure your policies cover every tiny thing. You can always update them as you go along. (Pro tip: It’s also a nice thing for your visitors if you include a “last updated on” date at the top of your policies, and make sure you mention that the policies can be updated at any time.)

Third, and finally, if you have visitors from the European Union, you should check out this article to make sure you have that extra step covered.

The moral of the story? Privacy Policies and Terms of Conditions are important. Don’t ride the range without one! (Or launch a website… you know what I mean. ;)

Note: Links are affiliate links, but I have Christina’s Privacy Policy, Terms and Conditions, and Independent Contractor templates myself! They are awesome and so easy to use.


Christina Scalera, The Contract Shop

Christina Scalera is the attorney and founder behind The Contract Shop, a contract template store for creative entrepreneurs, wedding professionals, and coaches.

When she’s not staring at a computer or awkwardly standing on cafe chairs for the perfect overhead latte photo, you can find her in the woods doing things that are sometimes dangerous but always fun, like riding horses, skiing, and reluctantly camping.

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A basic Terms and Conditions policy tells people what they can and cannot do with your original content (like your photos, written words, or that cool idea you talked about in your last blog post). If you also sell content, it can be extended to pro…

Kristi Porter, founder of Signify

I'm Kristi Porter, and I started Signify to provide writing and consulting services to nonprofits and for-profit organizations with a social mission, primarily through copywriting, marketing, and business communications. I also teach solopreneurs and small businesses how to incorporate philanthropy and giving strategies. I believe that cause-focused organizations are the future of business. You're proof that companies can both make money and do good. And I'm here to help you get noticed and grow. When you succeed, we all win.


5 Essentials You Should Be Communicating to Your Donors


Today’s guest post comes from Amy Crowell, a fundraising pro if there ever was one! Her company, Next Stage Advisors, helps nonprofits through event consulting, board development, grant writing, and more.

Amy and I go way back to the days of when I was at a hospitality PR firm and she was at a little ol’ org called Share Our Strength. Yep, that one. During her time there, she raised more than $3 million dollars for their No Kid Hungry campaign, so she definitely knows her stuff.

Below, she’s boiled down donor communications to a few, main points that you should be aware of. If you’re strapped for time and resources when it comes to talking to your donors, make sure you at least cover these five bases.

PS: These same ideas work for social enterprises, too!

5 Essentials You Should Be Communicating to Your Donors

Nonprofits, no matter their mission or size, are always on the lookout for more donors. But some organizations aren't event sure how to start the process of engaging new people into their mission, never mind actually turning them into donors.

Donors come in all shapes and sizes. Your donor may be someone who writes a small or large check, but they could also be a volunteer, committee member, special event attendee, board member, or a donor of products or services that your organization needs.

No matter what type of donor you are talking to, nonprofits need to consistently communicate with donors, while at the same time targeting the specific message that prompted the donor to initially become engaged. Keeping everyone informed may very well graduate them from one level of supporter to another. Use these “5 Essential Tips” to expand your reach and add additional people to your potential donor pipeline.


Essential 1: Who or What You Help

This is a no brainer, right? Of course you are going to tell your potential donors who or what you help. However, it’s more than that. Yes, donors need to be told specifically who you are helping, but they should also be informed of the numerical statistics for the problem in your community you are helping.

Specific and detailed information about the problem you are working towards solving will show that your nonprofit is one that needs to be supported. For example, if a local organization tells you that the teen pregnancy in your state was triple the national average and then explained how they were helping to solve that problem, a donor would be much more likely to support them than if they were merely told that they help cut the teen pregnancy rate.

Tell your donors the specifics, such as:

  • How many people in your community deal with the issue that your nonprofit is trying to solve? Is it increasing or decreasing? How quickly?

  • What progress have you made so far?

  • What innovative methods are you using to fulfill your mission (especially if they are more successful compared to similar organizations in your community)?

  • When you accomplish things that work toward your mission, what changes?

  • How is your community a better place because of your organization, its mission, and successes?

Essential 2: Real Stories About How Your Organization Has Made a Difference

Showing your passion can go a long way to creating a new donor. Most donors give to an organization because they feel an emotional connection. Help potential donors feel this connection by telling them true stories about the work you are doing. Share success stories about people you have served.

Do you have video testimonies from parents or principals that have firsthand knowledge of how your program changed a child? Stories about how your organization extended the life someone, allowing them to attend a major life event of their child or grandchild? Examples of how someone you helped felt less stigma about a problem they had, which helped them to build their self-esteem and have a more “normal” life? Or perhaps you can take them on a tour of your facility to show your organization at work.

If you are looking for new donors, you should have a set of emotionally-driven stories that demonstrate your work in action and the benefits to those you serve.


Essential 3: Why Your Organization is Different

Many organizations look similar on paper—potentially serving the same type of person, geographical area, or otherwise. It’s important to differentiate yourself from others that may appear similar. Why would I give my money to you when XYZ nonprofit down the road does the same thing?

Donors want to know what your organization does that makes you different and worth investing in. Do you tackle the same problem in a new way? Does your program go a step further in that it follows people for six months after they leave, ensuring they continue their path to success? Are you the only organization serving X in this zip code? Do you address something that other similar organizations don’t? Perhaps your organization has more of a “teach a person to fish” versus a “give them a fish” philosophy? Tell your donors!

Essential 4: What Their Donation Can Accomplish

Whatever donors are giving—time, money, services, or products—they want to know how it is helping your nonprfoti fulfill its mission. Even though every organization needs non-restricted funds to pay for expenses like rent, utilities, and supplies, most donors would prefer that their donation be connected more directly to the mission they are supporting.

This is where equivalencies come in. Being able to tell donors that $1 connects a child to 10 healthy meals, $500 pays for a month of diapers for a previously homeless child, or something similar, goes a long way to help visualize what a donation can accomplish and how it helps those you serve.

These equivalencies can be used in multiple places, including online donations, special events (ex: live or silent auction, fund the need campaigns), or challenge/matching grants. Being able to show specifically what dollars can provide is important and will bring more donors to the check writing stage.


Essential 5: Share Your Organizational Goals

No different than deciding which mutual fund you want to invest your retirement savings in, donors want to see long-term goals and a healthy organization working toward them. They want to see an ROI on their investment, such as increased growth towards the overall mission.

Share with donors where you want your nonprofit to be and when. Do you want to reach 85% of your target market by the year 2020? Increase the hours you are open by 10% this year? Hire a new staff member?

Talk about both short- and long-term goals so that donors feel like they are part of your progress and that their money is actually an investment not only in your organization, but to the people or problem you are trying to help. Communicating a high-level vision and what it takes financially to get there will make donors more invested overall, potentially moving them from a one-time donor to a reoccurring one.

These “5 Essentials” can go a long way towards building a pipeline of supporters that can help you not only have increased donations, but also fill other important roles your nonprofit needs such as board members, volunteers, special event attendees, and more.

Be sure each essential is documented so you can share them with all the key stakeholders in your organization—especially staff and board members. Once you have them, you’ll likely find that not only are they helpful when speaking to supporters, they can also be used in other communications such as your website, newsletter, grant applications, and more.

Don’t have all five in place? Add the missing pieces to your priority list to increase success in the future.


Amy Crowell, Next Stage Advantage

Amy Crowell, founder of Next Stage Advisors, has more than two decades of experience in nonprofit management, fundraising, event management, and strategic and financial planning. She has overseen numerous nonprofit fundraisers, including grassroots campaigns, events of all sizes, and national multimillion-dollar corporate-sponsored programs.

Amy helps nonprofits meet and beat their fundraising goals via event consulting, board development, grant writing, and more.

Connect with Amy on LinkedIn.



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Use these “5 Essential Tips” to expand your nonprofit’s reach and add additional people to your potential donor pipeline.

Kristi Porter, founder of Signify

I'm Kristi Porter, and I started Signify to provide writing and consulting services to nonprofits and for-profit organizations with a social mission, primarily through copywriting, marketing, and business communications. I also teach solopreneurs and small businesses how to incorporate philanthropy and giving strategies. I believe that cause-focused organizations are the future of business. You're proof that companies can both make money and do good. And I'm here to help you get noticed and grow. When you succeed, we all win.


Want to Grow Your Business? You Need Help.

Quick note: During the summer, we'll only be publishing one blog post per month as we focus on some new activities and allow you some down time without falling behind on content.

Here's one thing I know about you: You want your business to grow. 

Not everyone does. In fact, some people are quite content for their small business to stay small, which is totally fine. They're just looking for some extra money, and a side gig or a "professional hobby" will do. But I know you want to grow your business because it's not just about you. It's about your cause.

Whether you're a nonprofit or a for-profit with a social mission, you want to increase your organization's capacity and influence because you're fighting for something. You may not have a desire to become the next TOMS or Habitat for Humanity, but you do have a desire to help more people. You want to have a bigger impact. You want to do more good.

So, how do you grow your small business?

There's one simple way that I recommend you start thinking about today: Get help. Yes, it may be simple, but I realize it's not easy.

It's not easy to decide to spend the money. It's not easy to allocate your resources differently. It's not easy to bring someone new into your process. But I believe this one decision can make all the difference. 

It has for me, and I think it can do the same for you. And guess what? It may not even require hiring more staff.

Want to Grow Your Business? You Need Help.

First of all, I realize it's a bit of a Catch-22. You'd be happy to spend the money to get more help...if you could only make more money in order to do so!

I've been stuck on that hamster wheel myself, and some days, honestly, I still am. But there is also something to be said for the old adage, "You have to spend money to make money." And I believe that's true. Maybe deep down, you do too.

But, like I said, there's also plenty of good news! It may not require hiring more staff to get your organization to the next level. It may just require some creative, out-of-the-box thinking. Or some networking. Or some short-term effort. Regardless, though, it will require help.

Why? You can only do so much at your current level—even if you already have a small staff. 

The Facts About Small Business (Which Includes Nonprofits)

  • The Small Business & Entrepreneurship Council states that 89.4% of small businesses have less than 20 staffers. 

  • The Small Business Administration notes that about half of all small businesses make it to the five-year mark, with approximately one third seeing their 10-year anniversary.

  • When looking at just women-owned businesses, Small Business Labs tell us that 41% of my #girlboss peers only have between two and four employees, while 51% are solopreneurs!

  • Speaking of, women are opening an average of 849 new businesses each day, yet are still falling behind in revenue due to lack of resources, educational opportunities, and funding.

  • Finally, this report by Babson College tells us that 70% of the small business owners they polled found it difficult to hire qualified employees.

Besides throwing a lot of numbers at you, what am I trying to say? First, growing a business is hard, but I don't have to tell you that! Second, there is another way to get the help you need and grow your business without necessarily growing your staff, at least in the early stages when bootstrapping is the name of the game.

So, how do you grow your business without hiring more staff?  Keep reading.

 

Getting to the Next Stage of Business

Check out an awesome article from Todd Herman on the "Five Stages of Business Growth." In it, he shows you exactly what you should be focusing on for each stage, which is incredibly helpful. I'm in Todd's program, and I can say that he is an very smart guy. Learning from him has been definitely benefitted my business.

If you want to make it to that five or ten year mark, you need help. If you want to make a bigger impact, you need help. And if you want to avoid burnout for yourself or your staff, you need help.

What does this look like? I think it looks like finding interns, learning from mentors, bartering for services, and/or hiring independent contractors. It could even mean a combination of all of those things—it has for me.

You only know so much. You only have so much time. Why not fill those gaps with people who are there to assist you or are better suited for those tasks? Be the leader who sees the forest, not just the trees.

As I talked about last summer, work ON your business, not IN your business.

Why Is Getting Help for Your Organization So Important?

Right about now, you may be asking yourself why you should be hiring interns, consultants, or indepdendent contractors, especially if it's going to cost you hard-earned money. I mean, what's the big deal? You can just look up a few more articles or take a few courses and figure out everything you need to know, right? Anything you need to learn is just a Google search away.

Yes, that's pretty much true, and I'm guilty of the same thoughts and questions. But there are some INVALUABLE assets that come with these roles. And I’d like to explain by telling you how I've utilized consultants/interns/contractors in the past, both personally and professionally.

  • They provide a set of fresh eyes. We can often lose perspective as we work on our own projects day in and out. Allowing someone to see them objectively can provide insight we couldn't gain otherwise.

  • They cost you less than you might think. While the initial investment may seem significant, especially if this process is new to you, remember that these people do not cost you insurance or other full-time employee perks. You also don’t have to take taxes from their payments.

  • They don't have to stick around long-term. Sometimes you just have a short-term need, or a season that requires an additional set of hands. These people rally around you when you need it, and not when you don't.

  • They can relieve stress from you and your employees. Often small organizations rely on a limited number of people to do a wide variety of tasks. Sometimes, however, these tasks are not suited to their skills. Consultants and third-party contractors who specialize in certain areas can be invaluable to helping you reach your goals, while taking the pressure off your team. This will either allow them room to breathe, catch up on their primary tasks, or take on new assignments within their wheelhouse.

  • They allow you to focus. Just because you can do something, doesn't mean you should. You need to be working on the tasks and goals that specifically require your time and attention. If you have the ability to outsource beyond that, do it. Focus on the things no one else can do for your business.

  • They can provide expansion. These folks allow you to “go beyond” what you’ve already been doing. You can dream bigger, cast your net wider, and experience results you could not have had before at your current pace. But the ROI (return on investment) may be significant. Yes, it's important to consider the cost, but if you make more sales and donations than you would have without their help, it will be worth it!

 

Where Do You Find These Magical Creatures?

Well, of course, if you're looking for someone to help you with your writing, marketing, or communications needs, I'd be remiss not to mention that I can help you with those tasks. Whether you hate doing those kinds of things, or just need to focus on something else that's more deserving of your attention, I'm here. 

I launched Signify almost two years ago to help nonprofits, social enterprises, and other for-profits with a social mission with their marketing and communications. It’s been a crazy adventure! But I love being able to fill the gap for these types of organizations, especially the small ones that need my kind of help, but can’t afford a staffer or an agency.

Most of the people I work with just need help for a short period of time, so I have the ability to pop in and out, as needed. And, during that time, I can help move their mission forward. My goal is to make cause-focused organizations look and sound more professional so they can build a larger audience, increase sales or donations, and do more good.

But here are a few, other resources:

When in doubt, ask around. We all have our own networks, and most people are happy to suggest someone or something that might be able to help you. I also love asking in Facebook Groups because they're already built around tribes.

The point, though, is to not just sit and wonder. It's time to take action.

Hiring Tips From The Pros

I asked a few friends in these roles to share some advice with you. Keep these tips in mind when you hire independent contractors, freelancers, and consultants, so that you can make the best decision possible.

When hiring a graphic designer...

"The first step is to make sure you (and most importantly, your audience) enjoy their overall style. They don't need to have an exact portfolio example of what you're looking for, but the general tone should feel right. Second, I'd look to see if they've worked with similar organizations or have experience in your field. If you're a nonprofit, for example, it can be so helpful to work with a designer who already understands the nonprofit language. Third, consider the energy: the design process requires a lot of honest and open communication. It requires vulnerability on both sides. I think it's important that you feel comfortable with your designer and would enjoy meeting with them! So, ask for a discovery call or meeting to see if the right energy flows!

Your budget may require you to work with a less experienced designer, or a designer who doesn't have a distinct style yet. I wouldn't rule them out for those two reasons, but the energy has to be there."

- Madison Beaulieu, graphic designer and co-founder of Mad + Dusty

 When hiring a web designer...

"If you’re ready for your online presence to capture the essence of your brand, and work to attract clients, you’re ready to hire a web designer.

Before reaching out to an expert, spend time on their website and consider how it resonates with you. If it makes a great first impression, is engaging, and leads you to a clear call to action, you know they can do that for you. Having a beautiful website is one thing, but having one that works is another. My tip for you is to know that you need both!"

- Alison Chandler, website and visual brand identity specialist

When hiring an event planner...

"I think that a lot of people are naïve when it comes to the budget for any event. Many clients don’t know how much it costs to hire a good photographer, caterer, etc. so, they’ll spend money on little things and before they know it, they’re way over budget.

My advice: choose your top three Items and spend the bulk of your money there. My top three are always food, music, and alcohol. I like invitations, but they aren’t the most important item to me. Now, if you’re a graphic designer or your company sells paper, the invitations are probably really important to you and that’s ok. Make invitations one of your top three. The important thing is to focus on what’s most important to you, and then build the rest of your budget from there."

- Kristi Collins, certified wedding and event planner at CoCo Red Events

When hiring voice talent...

"It’s often easier to grab the admin assistant with the great phone voice, or the singing maintenance man for a quick 'read through' of your outgoing message, but resist the urge. It’s not enough to have a nice voice. A quality voice talent must be able to tap into the audience your trying to reach with the feelings you want to convey, so that anyone who hears it will want to take action.

Your message is too important for it to sound like it’s being read from a handwritten notebook. With intentional script writing and the right voice, you’ll move beyond your customer or donor’s heads and into their hearts."

- Jennifer Wilder, voice talent

When hiring any freelancer/contractor/consultant...

"When you hire an expert to help you in a certain area of your business—listen to them. Trust them. You hired them for a reason, so let them do the job they were hired for. Sometimes that means taking a leap of faith and doing something different than you're used to. Sometimes it means trying something new that you're not entirely sure of. Experimentation is what business is all about—trying something new to take your business to a new level."

- Kristen Miller, Sales Funnel Strategist | Social Media Manager | Digital Marketing

I echo all of these ladies, and many of the same principles apply to copywriters as well!

 

If not now, then when?

You may be stuck thinking that you don't have the money or time to find and hire contractors/consultants/freelancers/interns. I get it, and I've been there too. Plenty of times.

And I'm not discounting those statements. They're valid concerns. But here's what I will ask you, "If not now, then when?"

Make a plan to begin your search or interviews. Make a plan to save the money. Make a plan to ask for help. Otherwise, time will continue to fly by, and you'll be no better off in six months than you are today. After all, where were you six months ago, having these same exact thoughts?

I don't want that for you. Your mission is too important. I want you to grow, have a bigger impact, and do more good. 

You've got a cause that you're fighting for. It's time to fight just a little harder.



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Whether you're a nonprofit or a for-profit with a social mission, you want to increase your organization's capacity and influence because you're fighting for something. So, how do you grow your small business? There's one simple way that I recommend…

Kristi Porter, Chief Do-Gooder at Signify

I'm Kristi Porter, and I started Signify to provide writing, consulting and strategy services to nonprofits and for-profit organizations with a social mission, primarily through copywriting, marketing, and business communications. I believe that cause-focused organizations like yours are the future of business. You're proof that companies can both make money and do good. And I'm here to help you get noticed and grow. When you succeed, we all win.