productivity

4 Marketing Mistakes I Made in My First 18 Months

The close of 2017 means that I've been in business for 18 months now. Whew—what a ride! Some days it feels like an eternity, and other days it feels like I just opened my shop. And I still get asked a lot what it's like to be an entrepreneur, or generally, "How's business?" My answer is always that it depends on the date and time that you ask me because it's an emotional rollercoaster! There are moments when I think I'm killing it, and moments when I wonder what the heck I'm doing. And I've been told by others that those feelings just sort of stick with you. Great . . . 

But as I'm reaching the end of my first full year with Signify, I wanted to share some of the marketing mistakes I've made and lessons I've learned so that, no matter what stage your nonprofit or social enterprise is in, you can learn from them.

The vast majority of my clients have very little training in marketing, so these are the things I'd want to share with them if we were sitting down over coffee. 

My guess is that none of them will truly surprise you. They wouldn't have surprised me. And, in fact, I already knew to avoid them, and maybe you do too. But sometimes we just need to hear them at the right time. I hope this is your right time.

4 Marketing Mistakes I Made in My First 18 Months of Business

Marketing Mistake #1: Not starting my email list soon enough 

I'd been warned. I'd been warned multiple times in multiple places and from multiple people, and I waited anyway.

Something you should know about me: I'm a perfectionist. I'm also a cultivator, which is a pretty word for the fact that I become obsessive about research so I can learn #allthethings before making a decision. I'm not prone to inaction, but I wanted to figure out all the ways something can be done, and then take bits and pieces to form my own process. I actually like that I behave this way, but as you can guess, it's time-consuming.

I didn't launch my online presence for Signify until seven months after I started my business. I wasn't in a hurry, and I had projects to work on in those early months, so it wasn't a big deal. However, I should have started my email list well before I had a website to show off.

I've been freelancing since 2003 without a website. I've always relied on relationships and word-of-mouth referrals, and most of the time, I had a full-time job anyway, so it was just extra money. I've also had different types of jobs, and even volunteered in different places, too. So, I had contacts from lots of different industries and organizations.

And what I should have done is begin emailing all of those people individually and consistently along the way telling them what was coming, and asking if they'd like to be on my email list.

But I didn't.

I was busy with other things, and thought I'd make time for it later. However, I was so overwhelmed by all of the launch work for my website and social profiles that I took shortcuts when it was "time" to build my email list. I just didn't want to ask people to be on a list for something they couldn't actually see online. #fail 

I'm sure what I'm saying makes sense to you on both sides of the coin. But the result of waiting was that my list growth has been slow, and I'm still waiting to do some of those individualized and customized things I put off for later. Ugh. Can't I buy more time on Amazon yet???

So, the advice I'd give you is to always be focused on building your email list. Social media algorithms change, but landing directly in someone's inbox is prime real estate. When you have something to say, this helps ensure it's heard. 

(Of course, I shouldn't have to tell you, but I will: you also have to talk to your list. Find a consistency that works for you and reach out. Those people have agreed to be on your list, so don't squander that opportunity. There's always something to say.)

Marketing Mistake #2: Too many social profiles too soon

I'd never call myself a social media expert, but I have a pretty darn good handle on it. I know the what, when, why, and how of social media. But it sure eats up a lot of time!

I knew I should be on Facebook because that's where my audience is primarily. And I wanted to be on Twitter (because I like it). I also knew I wanted a Facebook Group to share resources more frequently, and help connect people to each other. So, those three profiles.

Plus, I use my own Instagram account. And I thought I should revive my LinkedIn now that I'm a business owner.

Then, in the spring, people kept telling me how great Pinterest was for business, so I bought a course, and hopped on there too.

Are you following all of this?

Some days I have trouble following it myself. Six accounts. And you can name a few others that I have chosen not to be on.

All-in-all, updating these guys takes a couple of hours minimum per week. Scheduling doesn't take that long since I know what I'm doing, but it's social media, and you should also be, well, social. A couple of hours may not sound like a lot until you find yourself needing more hours to get things done (like pretty much all of us).

Let's also state that I'm a solopreneur in a new business. Those are two other kinks to work out.

What I should've done is start with Facebook, and maybe add in a new profile every couple of months when I've found my rhythm and best practices. (PS: You don't have to add new profiles.)

But what I have done is get some help so I can focus more on tasks that can only be done by me, and/or that are more revenue-focused. The first way I did this was to invest in a social media scheduling tool, so that I'm posting multiple times per day on auto-pilot. Then I can jump in personally as I'm able to add more value and personality.

The other thing I did was ask my friend Jen, who is a social media manager, to do some freelance work for me. She is actually the one who got me set up with SmarterQueue, and has also been helping me determine a better strategy as well as dealing with some of the other little tasks I haven't had time for right now.

Unfortunately, I can't hire a social media manager permanently at this time. Maybe some day. But in this busy season, it has been a dream to have the extra help, and well worth the money. And now I know better what to do when she's not around. Even on a tighter budget, consider getting some help in busy seasons so you can focus on more important tasks, projects, and initiatives. (These are some of the same reasons that people hire me, so it makes perfect sense!)

Marketing Mistake #3: Postponing Content Creation for My Launch

I love launches. That's one reason they are my signature service. They're fun and exciting, and there's so much to show off. They're like the first flurries of winter.

So, like anyone would be, I was excited about my own online launch. But, they're also a lot of work, aren't they? I had to write emails, blog posts, social media posts, website content, and on and on and on.

And just like building my email list, I waited until my launch was right around the corner to really start doing anything about it. Why? I had other projects to work on. From the moment I said I was ready to take on clients, I had clients. So, I started prioritizing paying work over something that was months away. And after all, I wasn't paying myself to create content for Signify. 

So, it just kept getting bumped back. I started working with my website and branding designers in November, so that got things moving a little. But the launch was February 1, so January was when everything went into overdrive. And I was exhausted by the time I launched! Plus, now I had to learn to create content for Signify while working with paying clients. That's definitely something I should've eased into.

The moral of the story? Start working on your plan and productivity. Use a planner or free software like Asana (I love it!) to set deadlines and keep you on track so that when you do find 15 spare minutes, you can check something else off your list. 

There are so many facets to content creation, and you can use little bits of time here and there to move projects along. Small momentum is still momentum. Plus, you might actually get a good night's sleep during the launch.

Marketing Mistake #4: Not enough focus

While I do manage to get a decent amount of things done, I'm no where as productive as I'd like to be. I definitely have days where I look back and wonder what I've accomplished, or have spent a full day watching TEDTalks or webinars, or sorting through email. It happens to the best of us, and I'll probably never shake it completely.

But one of my main goals for 2018 is to figure out a better way to focus, and figure out what I need to be focusing on at any one time. Let me explain.

There are two things any business owner will tell you to do: make money and expand your reach. So, I have clients to pay my bills, but because I work mostly on projects, I have to continually acquire new project work. Well, I also need to expand my reach to find new clients so that I can continue to make money. Kind of a chicken and egg scenario.

There are also a million strategies to take on either route. So, when I have consistent income coming in, I'll work on expanding my reach. But then the pendulum swings, and I need to shift efforts. So, it's constantly going from one to another, and then trying one of the millions of strategies as well. 

This example may look similar for you, or not. But if not, you can probably fill in the blanks pretty easily. The point is that I'm guessing you, like me, switch up your efforts a lot. And I don't think is helping either of us.

I jump into everything with two feet, but I constantly act like I have 40 pairs of feet to jump in a bunch of different strategies with. This isn't good, and honestly, this is what I've been struggling with the most as this year comes to a close. 

But what I'll tell you, and what I'm telling myself, is that the only way to make significant, lasting progress is through focus. This may come as the result of a change in strategy, or getting help, or cutting things out of your schedule or life. For me, it's meant a combination, and I still have a lot of work to do.

However, I do recognize the problem. And I am making the effort to fix it. I know it will be a process, but I'm on the path.

So, as we come to the end of December, and start peaking into January, what does regaining focus look like for you? Where can you change your strategy, get help, or cut back? These are the things that will lead to growth. 

It may seem counter-intuitive, but the easiest thing to do (and the thing most of us do), is to add. If we can see that something isn't working, or not working fast enough, we try something else. But we don't stop Strategy A, we just try sticking Strategy B on top of it. This won't work. We know instinctively, and through trail-and-error, that it won't work. It's time to do something different. I am, and I hope you will too.

One final note: Besides the lessons themselves, the other big takeaway is that even marketers make plenty of marketing mistakes. This should cheer you up! We're all just out here learning, and trying to share what we know. Take heart. Learn from my mistakes. And I hope and pray that next year is your best yet.



PIN THIS POST FOR LATER:

As I'm reaching the end of my first full year with Signify, I wanted to share some of the  marketing  mistakes I've made and  lessons  I've learned so that, no matter what stage your nonprofit or social enterprise is in, you can learn from them.  The vast majority of my clients have very little training in marketing, so these are the things I'd want to share with them if we were sitting down over coffee.

Kristi Porter, founder at www.signify.solutions

I'm Kristi Porter, and I started Signify to provide writing, consulting and strategy services to nonprofits and for-profit organizations with a social mission, primarily through copywriting, marketing, and business communications. I believe that cause-focused organizations like yours are the future of business. You're proof that companies can both make money and do good. And I'm here to help you get noticed and grow. When you succeed, we all win.


12 Unique Launch Ideas You'll Want to Copy

Everyone wants to grab their piece of the pie when it comes to market share. No matter the business model, we all need money to keep the doors open and the lights on. But the competition is fierce . . .

In 2015, the United States Small Business Association noted that 400,000 small businesses opened that year—and about the same number closed. (This number includes nonprofits.)

And launches present their own opportunities and challenges in the life of a small business. On one hand, they're often exciting, and a great chance to build buzz and get people's attention. On the other hand, they're usually short-lived, so you have to make them count because they may only happen once, annually, or at most, a couple times per year.  So, if you have an event, product, fundraising or awareness campaign, book, or course launch on the horizon, pay close attention.

There are definite trends you want to ride when it comes to launches (ex: email sequences and social media blitzes), but you'll also need to be creative. Innovative ideas are more likely to make people take notice—and bring in the sales or donations. 

Below you'll find 12 unique launches ideas worth copying. But, here's my caveat: don't just copy and paste. Put your own spin on them. They'll only be successful if they align with your own social enterprise or nonprofit.

(PSST: This post is part of a series about launches. Read Part 1 and Part 2. Or take it to the next level with my launch strategy guide.)

12 Unique Social Enterprise and Nonprofit Launch Ideas You'll Want to Copy

Event Launch

Idea 1: Meet Ups

I was the Event Marketing Director for The Orange Conference for almost six years. And for several of those years, one of the ways we helped people get excited about it was to host local meet-ups all over the country. The catch: we didn't have staff all over the country. So, we let people in our tribe host them for us.

We hosted several here in Atlanta, as well as in locations across the US where we did have staff. But there were a lot of places we obviously couldn't reach on our own, and our fans were more than happy to jump in. They wanted to meet others like them in their hometowns, and we were thrilled they wanted to connect with each other. So, we provided downloadable flyers, social media images, guidance, and even allowed each gathering to give away a ticket to the upcoming event. So, whether people came to win a free ticket or to network with peers, we still got to build community and talk about our event. It was a really fun way to get our fans involved.

Idea 2: Membership

It can be very difficult to get and sustain momentum for your launch when your entire business model rests on one, big event. Yellow Conference is one of those. Yes, they have a regularly-updated blog, social media, and things like that, but in a sea of events, blogs, and social media accounts, your message can get lost or forgotten, even by your fans.

One of the ways they fight through the noise is the Yellow Collective. It originally began as a subscription box, which I thought was very clever for their business model. In its second year, it has evolved into a membership group that includes many of the original elements: in-person, at home, and online resources. And it also includes discounted tickets to their annual conference. They've done a really great job at keeping their community connected throughout the year so that, when it's event launch time, their fans are already primed and waiting.

Fundraising Launch

Idea 1: Get Out of the Office

Sometimes all you need to do is change the scenery. For Atlanta Dream Center's "48 in 48" Campaign, the founder of the nonprofit lived on the streets for two days. One of their three primary ministries is focused on homelessness, so it made perfect sense with their mission.

And because the founder had the past experience of being homeless himself, it magnified the story. He made the issue relatable and gave first-hand insight. Leading up to the event, a lot of buzz was generated among their supporters because it was not something you expected to see from the founder of an nonprofit. During the 48 hours, he also did a lot of Facebook Live videos so people could follow his experience, and that generated additional donations once people saw it in action. He talked about his life, what he was seeing, and interviewed others on the streets with him. It was a brilliant way to shed light on their cause.

Idea 2: Shared, Uncommon Experiences

Similarly, Nicholas House has an annual fundraiser where their supporters can sleep outside in an effort to raise awareness about homelessness. Each participant is asked to raise $2,500, taking some of the annual fundraising responsibilities off of the organization itself.

What I liked about this event, in particular, is that my friend who participated is a board member. Often, events like these attract more adventurous high school and college kids. But seeing adults with their own families involved was special. Yes, the environment is more controlled in this case than compared to above, but unless you're big on camping, sleeping outside on the ground without all the luxuries just isn't much fun. (At least in this girl's opinion.) And because of the individuals raising support, that provides more "social proof" for the organization because someone else is doing the talking, and her fundraising letter conveyed her heart and excitement for their work. That's not something you can force or buy.

 

Book Launch

Idea 1: Blog "Book Tour"

Unless you have the full might of a traditional publisher behind you, it can be difficult to get the word out about your book. And, even so, today's publishers want authors to take an active role in their own marketing. Enter the blog "book tour."

My friend Katrell, who owns Dr. Bombay's tea shop here in Atlanta, participated in one of these for her book. Even though it was set up by her publisher, it would be relatively easy to pull off for just about anyone. She didn't have a big name or a big audience, so this was a fantastic way to spread the word without a big budget to travel around the country to book signings and interviews. Instead, you'd just set up a series of book reviews or guest posts during a defined time period leading up to the book release, such as two or three months. This strategy definitely helped her sell books.

Idea 2: Galley Copies

If your social enterprise or nonprofit has one or more large events each year, you probably already know that it's best to release new products there, while you have a captive and engaged audience. But once-in-a-while, the timing just doesn't quite work out.

This was the case for the latest book by Growing Leaders about inspiring and mentoring today's students. So, what they decided to do was to give all 200+ attendees at their annual conference a galley copy of the book. This opportunity allowed them to talk about and promote the book, and build interest for it's release the following month. They also had a special pre-launch price with bonuses. Nothing replaces a face-to-face pitch, and by giving out galley copies, they were still able to capitalize on a live audience for future sales.

Awareness or Community-Building Campaign Launch

Idea 1: Recreate an Experience

Many of the causes that you all work on require you to protect those you help. Some of those include victims of sex trafficking, domestic violence, or homelessness. Not only do you want to avoid capitalizing on someone else's tragedy, but you want to keep them safe.

Street Grace launched Suburban Horror Story as a way to accurately portray the issue of sex trafficking for the community. You can watch videos online that are recreations of actual events, and also learn more about the issue. They also had "tours" to houses where arrests had been made and to show them what traffickers, victims, and warning signs look like, and what actually happens. This gave those in attendance (donors, potential donors, and media) an up-close look at the problem, and showed them how they could be involved in the solution. It is a very effective way to talk about the people behind the issues without actually involving victims.

But just the quality (and frankly, scariness) of the website did a lot to stir up interest for people to take a tour, learn more, and get involved in the work of Street Grace, or even donate to their cause. So, make sure that even when you're actually promoting an in-person event, that the promotional materials, like the website, do a good job in drawing people into your cause, and make them want to get involved. This site did a fantastic job. They could've just splashed up a single page with with stats and a description, but they definitely took it further to great results.

Idea 2: Take Advantage of (or Declare) a Holiday

I've talked about the idea of taking advantage of holidays—both official and unofficial—on this blog and my newsletter before, but it's always important to bring it up again. Because there are so many to choose from! People love celebrating special occasions, so take note of any that you can work into your launch plan. It often gives you a new way to talk about what you're doing.

There are, of course, plenty of legit options like Christmas, Halloween, and Fourth of July that might play nicely with your launch. #GivingTuesday to kick off your year-end giving campaign, anyone? Breast Cancer Awareness Month, Black History Month, and White Ribbon Against Pornography are a few others. However, there are plenty of wacky observances as well. For example, you can try World Kindness Day, Adopt a Rescue Pet Day, Digital Detox Day, or Read a Book Day. (There is literally a day for just about anything you can think of.)

And there may be even times when you need to create your own holiday. When I worked at Captain Planet Foundation, we created a Captain Planet Day. We had a formal ceremony down at Atlanta's City Hall, received a proclamation, and the whole nine yards. It was to celebrate a milestone in the foundation's history, but also garnered attention for the organization as we kicked off promotions for the annual fundraiser.

 

Product Launch

Idea 1: Giveaways and Contests

My friend, Jen, just wrapped her first successful Kickstarter for her physical product called the Hope Deck. One of the strategies she used to get attention for her campaign was by doing free giveaways on influencer social media accounts.

For example, she used both existing relationships and good ol' fashioned research to locate a handful Instagram accounts that fit her target market and were interested in doing a giveaway. She allowed them to give away a couple Hope Decks in exchange for pointing them to her account or campaign page. This allowed her to easily expand her audience, and when she was directly promoting that people fund the campaign, she had more eyes on what she was doing. It made a difference! 

Idea 2: Giveaways for Reviews

This isn't really a new trick, but I'm surprised at how little it's used, so I thought I'd bring it back up. I think most of us feel we need to bootstrap everything and get by on our own, but why? Getting help is often way better. Now, I do know that people often launch in a rush and that may be a factor. (That is definitely one way to sabotage your launch!) 

But when you can get someone else to talk about your launch—you should! Yes, sometimes you may have to pay people to review your product, but again, using existing relationships and research should also turn up plenty of free opportunities. There are so many blogs, magazines, newspapers, YouTube Channels, etc. A few of those leads are likely to respond and participate.

A client and I recently talked about this because she's launching soon. (Can't divulge yet, but it's gonna be cool!) She thought she would have to pay for people to review or talk about her product, but I named a handful of people in just a few minutes who would do it for free. Just put your thinking cap on, and I bet you'll come up with your own list too.

Tip: We often want to target the Oprah's of the world so we can make it to the top faster, but these folks are just plain hard to reach. Find people with a few thousand followers, or depending on your product, up to 100K followers. Sometimes those with bigger reputations get contacted very little so they're happy to participate. But often the "littler guys" rarely get contacted, would love to participate, and have a few thousand have very engaged fans who would love to hear about your product.

Course Launch

Idea 1: Facebook Groups

Facebook groups have become ALL. THE. RAGE. over the past couple of years. I even have one. But course creators are cleverly using them to their advantage now as well. Typically, they are meant to accompany an online course, or at least that's how I see a lot of those playing out. Especially when the courses are written or video-based, this allows the creator to interact with the students, and students to interact with each other. I am a member of a couple of these, and they're really fun.

But there are other ways to use them as well. Take the Myth of Balance, for example. Originally, it was released as a book. It's a very short, but actionable book. And, like most things, the information isn't the transformation—it's the action. So, the author created a Facebook Group to serve as the outlet for the course, which he refers to as a workshop series. Sample principles that I mentioned in the first paragraph, but much easier. He can release worksheets, weekly videos, polls and questions, etc, created right there to the group rather than having to build an online platform for the course. Much easier and more DIY.

In the Myth of Balance launch, we used a lot of traditional marketing techniques to get the word out initially. Most of the other course creators do the same. But the difference in having a Facebook Group is that you don't have people just sitting at home, having a great experience, and then moving on with their lives. You have people who've been interacting with the course creators and other students for a period of time, getting great results because they've had community and accountability built-in, and now you literally have a group of evangelists who will help you promote when you're ready to relaunch!

Idea 2: Involve Others and Let Them Promote

Putting a course or curriculum together is no joke. I plan to do it in the future, but find it overwhelming to think about. And then, when you have your shiny, new curriculum, you still have to get the word out! It's a long process.

But the folks at Plywood were really smart. They have a lot of knowledge and know-how on their staff. However, they also know one of their strengths relies in their ability to connect people and showcase others. So, for their video-based curriculum course, they featured not only the founder, but individuals from their Plywood People Community. Each module features different social entrepreneur interviews talking about that week's lesson and showing it in action.

Besides making it easier on themselves as far as content creation, Plywood now also has a group of people willing to help promote it because they are featured. This was especially helpful for the first launch when it was brand new. The people in the video are founders that are known in the Atlanta-area, with their own distinct audiences, so it helped get the word out quickly about this course.

By now you'll definitely notice a common theme in recruiting others to help you spread the word. It's just one of those techniques that can look so different each time, but is always effective.

 

What about you? What unique launch ideas have you come across? I'd love to hear them!

(PSST: This post is part of a series about launches. Read Part 1 and Part 2. Of if you’re ready to take it to the next level, check out my launch strategy guide, Promote With Purpose.)



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Have an event, product, fundraising or awareness campaign, book, or course launch on the horizon?There are definite trends you want to ride when it comes to launches, but you'll also need to be creative. Innovative ideas are more likely to make people take notice—and bring in the sales or donations.

Kristi Porter, founder at www.signify.solutions

I'm Kristi Porter, and I started Signify to provide writing, consulting and strategy services to nonprofits and for-profit organizations with a social mission, primarily through copywriting, marketing and business communications. I believe that cause-focused organizations like yours are the future of business. You're proof that companies can both make money and do good. And I'm here to help you get noticed and grow. When you succeed, we all win.


What do successful launches have in common?

Do you watch other nonprofits and social enterprises launch their campaigns, products, or events to great success, and then wonder what it took to make that happen? Do you assume it's beyond your capability?

While it is incredibly helpful to have more money and manpower behind your launch, the truth is that many of them share a lot of commonalities. And there are a number of tactics that you can use whether you're a solopreneur or a team to make your next launch your best yet.

This is really good news, people! There's hope for all us little guys! So, allow me to give you a shortcut to what works for some of the big dogs.

(By the way, before we get started, this post is based on the assumption that your product, service, campaign, event, etc. has already been "vetted." Meaning, we're assuming that it's something people want.)

Let's continue . . .

(PSST—This is part two of a series. Read Part 1 and Part 3.)

While it is incredibly helpful to have more money and manpower behind your launch, the truth is that many of successful launches share a lot of commonalities. And there are a number of tactics that you can use whether you're a  solopreneur  or a team to make your next launch your best yet.

A Plan

This is the not-so-dead horse that I will continually beat on this blog, and in any conversation that you and I ever have. You'll also see it woven into a lot of the items below too for good reason. Successful launches don't just happen unless you have an enormous audience or tremendous amount of influence. And how many of us do? Planning includes the details, tasks, and, yes, even the right headspace. 

At the very least, be sure to write you plan down. The list-maker in me would love to see your timelines too, because I think organization is a key to success. But push yourself to at least be more organized than you were the last time.

Don't just let all the ideas float around in your head. I'm guilty of that because I'm naturally an organized person. But it's incredibly helpful to see everything laid out in front of you, whether it's on paper, on a Word or Google doc, in Evernote, or a project management system. (I'm currently loving Asana.) Simply creating some sort of plan will make you feel so much better about your launch.

 

Time To Make It Happen

Launches take a lot of time and energy. It doesn't matter if it's for a fundraising or awareness campaign, book, event, course, or other type of product. Chances are that you already have a full calendar. So, it's important to make space in your schedule as you're preparing for a launch. Either get some work out of the way prior to the launch time period, or start weeding out tasks that can wait until after the launch.

You may need to work longer hours to prepare for your launch, just to ensure your day-to-day responsibilities get taken care of when you're attention is focused on the launch. Not a fun thing to think about, but remember, it's only for a short time. 

The other option is to move items off your plate. This can be done through delegating, reassigning, nixing it, or putting it off to a later date. Sadly, most of us live our lives in response to either the urgent or shiny object syndrome. But people who plan successful launches know that they are focused on making the launch a priority. 

Plenty of Preparation

Not too far off track from the items above, launches take special preparation. It may mean author interviews, gathering testimonials, selecting a location, writing emails, scheduling social media, or any other number of To Do's. These can feel never-ending.

The point is that launches aren't to be taken lightly. You'll need not only the space in your calendar, but all your ducks in a row. It's highly unusual to launch last-minute and make it a success, unless every waking moment is dedicated to that project, the goals are small, or there is a team of people that can help pull it off.

Think farther out. Your launch may be six months away, but what can you start doing right now to make it a success?

 

Head and Heart Information

I don't have to tell you that people learn in different ways. So, unless you are talking to an incredibly niched and small group of people (like vegan, Tabby cat lovers who only wear purple on Thursdays and have a side photography business) you'll likely need to communicate your message in multiple ways. Usually, this is done not only by having both visual and written content, but also by speaking to both the head and the heart.

Because I work around the social justice space, statistics are thrown around quite frequently. And while stats can be compelling, most people really need to see the faces behind the numbers to make it real for them. So, definitely include the facts and figures that make your cause unique and worthy, but don't forget the stories. You'll probably need both of these things to make the sale or donation.

 

A Variety of Communication Means and Methods

Circa 1990, we were just delighted to get a plain text email in our newly minted Inbox. Boy, how times have changed! (And frankly, some of you reading this weren't even alive then to remember! I feel incredibly old all of the sudden . . .) 

Now, just to be heard, you need to talk to people in a variety of different ways to get their attention. At the very least this means email and social media. But, as you already know, there are lots of other fancy techniques you can try as well.

While this isn't groundbreaking information, the problem I see from too many organizations is that they just send one or two emails and post once or twice, and then sit back and expect they've done their best. But, guys, that's juts not going to cut it. 

Your launch emails need to be set up as a series of emails that build on one another. And in social media world, you need to consider ever-changing algorithms and short life spans. I've heard that the average Facebook post has about a two-hour shelf life, and Tweets are only 18 minutes! If you don't have money for advertising, to keep it in front of people whether they want to see it or not, you need to be posting much more frequently.

This doesn't even take into account people's good intentions. If you only send one email a few weeks before your book launches or your event tickets go on sale, for example, it's going to dog-piled by hundreds of other emails. Then, it just ends up as something someone once wanted to take advantage of, but never got around to. 

Stay top-of-mind by showing up repeatedly wherever they happen to be, either in-person or online.

And I mentioned this above, but you also need to make sure you're incorporating text, video, and images into whatever is going out. Some people are more visual and some prefer to read (me!). Keep in mind that social media platforms are also giving more preference to images—and especially video—right now, which means that they'll show your content to more people.

I know this can be overwhelming! However, the good news is that we live in an age where there are a lot of DIY tools to do things on the cheap. If you can't pay for it, take the time to learn a new skill you can implement into your next launch to ensure more people see your message.

(Side note: A giveaway would also fall under this category. People love winning things, and it creates a buzz!)

Launch Help

Successful launches are never a one-man (or woman) show. Even if no one is helping you promote, you may still need advice from others, or to pay to get graphics done, or have an intern that helps create and schedule content. I know a few unicorns who have an unbelievable amount of skills, and can function pretty autonomously, but even they can't do it all.

Outside of help getting all of the tasks done in time for your launch, public relations is another worthy addition. This may come in the form of setting up guest blog posts or podcast interviews, Instagram takeovers, being featured in magazines or on blogs, speaking gigs, and things like that. These are free opportunities that showcase you, your organization, your cause, or your launch specifically. The trick here comes back to preparation. Some of these need to be scheduled months in advance. Start making a list of places you'd like to be featured so that you don't have to scramble when you're ready to take this step.

And another vital piece to the successful launch process is word-of-mouth. This may be by friends and family, co-workers and staff, or sponsorships and partnerships. If you can get more people to talk about you, the wider your news will spread. You may need to tell them exactly what to say, create social sharing buttons, or be okay with them winging it in their own words. But always make it easy for them.

 

Extras

Depending on your type of launch (book, event, product, fundraising or awareness campaign, etc), you may also want to consider other types of add-ons that will help you get your message across. Here are a few ideas:

  • Meet ups

  • Posters/flyers in local businesses

  • Conference, event, or tradeshow booths

  • Kick off and celebration events (ex: book signing or launch party)

  • Affiliate links for sales

What's helped make your launch a success? I'd love to hear!

(PSST—This is part two of a series. Read Part 1 and Part 3. And if you’re ready to take it to the next level, check out my launch strategy guide, Promote With Purpose.)



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While it is incredibly helpful to have more money and manpower behind your launch, the truth is that many of them share a lot of commonalities. And there are a number of tactics that you can use whether you're a  solopreneur  or a team to make your next launch your best yet.

Kristi Porter, founder at www.signify.solutions

I'm Kristi Porter, and I started Signify to provide writing, consulting and strategy services to nonprofits and for-profit organizations with a social mission, primarily through copywriting, marketing and business communications. I believe that cause-focused organizations like yours are the future of business. You're proof that companies can both make money and do good. And I'm here to help you get noticed and grow. When you succeed, we all win.