Small Business

Six Podcasts to Help Your Nonprofit or Social Enterprise Thrive

Are you looking for a change of pace in content? Whether you’re more of an auditory learner or just would like to listen instead of read for a bit, I’ve got you covered! I’m certainly a writer at my core, but I’ve also had the pleasure of being a guest on some really great podcasts hosted by some amazing creators and leaders over the years.

These episodes are full of inspiring conversations, expert advice, and are just fun to listen toif I do say so myself. And now you have them all in one place! Podcasts are great to listen to on walks, long drives, while cranking out some work, or just in any spare time you can find. 

Listen in on six of my favorite conversations below to help your nonprofit or social enterprise thrive.

Tell Your Story With Content Marketing

GoodMakers is a weekly podcast from goodgigs founder Dale Wilkinson. It features  personal growth techniques, career and productivity tips, social enterprises, corporate social responsibility, and freelancing for good. 

In my episode, I talk about why content marketing is critical when building a social impact brand and how it benefits your mission. I also cover what you need to do first before you start creating content, how often you should be developing content, and share ideas on how to distribute and promote your content. 

This is a must-listen if you’re trying to figure out how to leverage your nonprofit or social enterprise’s unique story—because it deserves to be shared!

>>> Listen to the episode here

How to Leverage Your Influence to Make a Difference

Business with Purpose with Molly Stillman of StillBeingMolly.com interviews some of the world’s most generous entrepreneurs and inspires listeners to make an impact by supporting businesses with purpose.

I had an incredible conversation with Molly on her podcast about some really heavy-hitting but oh so important topics. We discuss issues like human trafficking, racism, religion, and faith, but we also talk about how the biggest inspirations can come from the little things in life. 

If you often find yourself wondering how to make a difference in the world, where to start, and what to do, this one's for you! 

>>> Tune in to the episode here. 

Improve Your Brand Identity 

Business Radio X is a dedicated group of people who help solopreneurs, professional organizations, and brands build communities around the people who matter the most to them. Atlanta Cares Radio spotlights the city’s best businesses and the people who lead them.

I was joined by two other guests and business leaders for this fantastic conversation. and I talk about how I started Signify and share the tips that helped me in the beginning, gush about my favorite organizations, and give my best advice for how to improve your brand identity and drive your mission to succeed. 

The episode also features Philip Coven, who specializes in in-town Atlanta commercial real estate, and my friend, Kitti Murray, founder of Refuge Coffee Co., a nonprofit that gives refugees opportunity and true refuge through coffee and community service.

>>> Give it a listen here

10 Steps to Upgrading Your Website

The Small Nonprofit Podcast by The Good Partnership gives you down-to-earth, practical, and actionable expert guidance on how to run a small nonprofit. And Cindy and her team are not only knowledgeable, but pretty fabulous! (She also has a new book out!)

This episode is a super important one because we talk all about websites: the common mistakes, how to fix them, and what you can do to drive more traffic (and therefore more support for your cause) to your nonprofit or social enterprise. 

Tune in to hear us debunk common website myths and offer practical tips you can implement to build your ideal website.

>>> Hear all about it here

Cause Marketing: Making a Big Impact as a Small Business

Start Marketing is a podcast hosted by marketing expert Katlynn Pyatt. Each week, Katlynn and her guests break down a popular marketing strategy and teach you how to put it into action with authentic and accessible advice. 

In my conversation with Katlynn, we talked in depth about how to utilize cause marketing to grow your business. We also discussed how to have a big social impact even as a small business, how to evaluate social marketing opportunities, and how to talk about the causes you support without sounding self-serving. There’s some great content in this one! 

>>> Learn while you listen and download it here

Copywriting and Marketing for Cause-Focused Organizations

The Hero Show, hosted by Richard Matthews, takes a peak behind the masks of modern day superheroes and helps tell their stories.

Philanthropy is a good marketing strategy, and that’s just the tip of the iceberg of this episode. We honed in on copywriting and how it’s an integral part of the relationship between entrepreneur and customer. For those of you who struggle with writing, this episode will provide you with some helpful tips. 

We also touch on recognizing and fixing your money issues, streamlining and simplifying workflow, defining your audience, and navigating the big world of cause-focused organizations as a small one. 

>>> This is a podcast you don’t want to miss. Listen to it here.

I loved my time on all of these shows and highly recommend subscribing to any (or all!) of these podcasts. I really enjoyed sharing my story, my best advice, and talking more about the topics I’m passionate about so that more nonprofits and social enterprises can succeed.

I’m confident that if you listen to any (or all) of these episodes you’ll take away something helpful for your nonprofit or social enterprise. Now, go tune in and get inspired! 



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I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.

5 Lessons from 5 years As a Solopreneur

I can’t believe it, but this little experiment called Signify turns five years old this month!

This business was born out of a desire to help nonprofits and social enterprises have a bigger impact. After years of volunteering and freelancing for organizations and causes I believed in, I saw how many of them struggled with their marketing and communications. They had so much potential, but either didn’t have the know-how or the manpower to move their mission forward through marketing. I knew that’s where I could help.

And over the past five years, it’s been an absolute privilege to assist social impact organizations in increasing their sales and donations, building larger audiences, and doing more good.

But it hasn’t always been an easy and it hasn’t come without its costs. Being an entrepreneur is not for the faint of heart, and I certainly have more gray hair than I did five years ago!

Recent studies I’ve read say that only 50% of businesses make it this far, and there are days when I clearly understood why. I’d be lying if I didn’t ask myself more than once if this was all worth it. Being the one who makes all the decisions—and all the mistakes—can be exhausting, and there are times when I would’ve just preferred to show up to someone else’s office and collect a paycheck.

However, my mission and my “why” continue to inspire me every day to show up for my clients. I still deeply believe in what I do and the reason I do it, and am grateful to be a part of their story and the difference they make for others. For that reason, I’m here not only today, but hopefully for years to come.

And though there are a heck of a lot of pearls of wisdom I could share (and pitfalls I could tell you to avoid), here are just five of the lessons I’ve learned over the past five years.

5 Lessons From 5 Years As a Solopreneur

1) When Your Motivation Wanes, Your “Why” Picks Up the Slack.

I mentioned this earlier, but being an entrepreneur is hard work. You don’t just have an idea, launch a website, and find yourself sipping cocktails on the beach weeks later with loads of cash to spare . . . no matter what you see on Pinterest.

There are lots of days I questioned my decision to start this business. As a solopreneur, I make all the decisions and the buck always stops with me. Some days I wanted to give up and just find a job where I could punch a clock and collect a paycheck. But I didn’t because my “why” kept me going.

Motivation is fleeting, but if you have a clear and powerful reason that you should show up each day, that’s what will actually drive you and make the headaches and heartaches worth it. I know the difference I want to make (and do make) for nonprofits and social enterprises, and that keeps me going because I feel that purpose deeply and want to live it out.

2) Your Brand Message is Everything.

First of all, if this is a new term for you, let’s clarify: Your brand message is what you want people to understand about your mission. And your brand voice is how you communicate your message.

In working on so many different projects for social impact organizations over the years, I kept seeing the issue of brand messaging crop up. Basically, as founders and entrepreneurs, we all reach a point where we can’t see the forest for the trees.

We begin by sharing our vision with friends and family who are willing to listen to our story and dream with us of what could be. But as we grow and bring others into the mission, we have less time to get our message across and we can’t distinguish what is most important and relevant for this new audience.

The result is confusion, stumbling over our words, rambling, or just a lack of clarity for how this new person fits in other than, “Show me the money.”

So, it is utterly essential to define your brand message, making it clear and compelling for the listener. Once you can express this idea in a way that resonates with your audience, you turn customers and donors into evangelists, which allows you to expand your mission.

Psst—need help clarifying your brand message? I’m here for you!



3) Your Organization Will Only Grow If You Do.

Investing in yourself is critical for convincing others to invest in you. People want to partner with those who are headed somewhere, and growing personally and professionally is a big part of that.

To become the industry leader, the subject matter expert, and the person that boards, donors, and customers put their faith in, you need to be focused on learning and becoming even better at what you do.

This could include:

  • Finding mentors.

  • Taking courses.

  • Reading books.

  • Listening to podcasts.

  • Learning from peers.

  • And much more!

Seek out educational opportunities wherever you can.

Additionally, part of your growth should come from observation. To move forward, you must take time to reflect.

Too many leaders are only focused on what’s new and next, and don’t take the time to learn from what’s already happened. And, as the saying goes, those who don’t learn from the past are doomed to repeat it.

This is one big reason I plan quarterly retreats. Not only do I use the time for planning, but I look back to see what’s working and what needs to change. I don’t want to keep making the same mistakes. I consider this another opportunity for growth.

4) Strategy Beats Tactics Every Time.

There’s a reason that marketing is so overwhelming for people: There’s always something new to learn or try. It’s a lot to keep up with! Heck, even those of us who do this professionally can’t know everything.

That’s why you need to prioritize strategy over tactics.

For example, social media is always a big topic of conversation with peers and clients. Which platforms should you be on? What do you post? When do you post? What’s the latest change to the algorithm? It’s like a moving target.

But you know what? I personally don’t prioritize it. It’s not that it’s not important, but it’s just not a big part of Signify’s strategy at this time. Instead, for my business model, I primarily focus on content, search engine optimization (SEO), and word-of-mouth referrals. My time is spent in those areas rather than worrying about Facebook’s most recent changes.

Will that always be the case? Probably not, but right now, that’s my plan . . . and I use that word literally. I put my time and energy into those tactics because they are built into my strategy for growth.

If you don’t have a strategy and plan, you’ll always be stressed by tactics. And when marketing distractions pop up, you’ll have no filter to make decisions. So, start with a strategy and let that determine your tactics.



5) Be Courageous Enough to Make the HARD CHOICES.

I wrote an entire post on this topic in January, but part of being a leader means making the tough decisions.

For me, it meant getting a part-time job—and that was an excruciating decision. There was a lot of fear, worry, and anxiety. And even though the basis came from chronic health issues, I still felt like a failure in many ways.

But once the decision was made, I felt like a huge weight was lifted off my shoulders. And I happen to love the team I get to work with now. Plus, I’m able to serve the social impact community in an entirely new way as well as continue to run Signify. #WinWin

There have been plenty of other decisions over the past five years that haven’t had the outcomes I’d hoped, but that’s the gig, right? There’s always some measure of risk, some unpopular decisions, and some times when things don’t go in our favor. It’s what we signed up for as entrepreneurs, founders, and leaders.

But I’d encourage you to be courageous. Gather the facts, calculate the risks, trust your instincts, and take the leap. You’ll never get it 100% right, but that’s also part of the adventure. And, after five years, I can certainly tell you that it’s still an adventure!

What lessons have you learned in founding or running a nonprofit or social enterprise?



PIN THIS POST FOR LATER:

This business was born out of a desire to help nonprofits and social enterprises have a bigger impact. After years of volunteering and freelancing for causes, I saw how many struggled with their marketing. They had so much potential, but either didn…

Kristi Porter, founder of Signify

I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.


4 Tips for Turning Your Customers and Donors into Passionate Fans

If you haven’t heard of Change the World By How You Shop, you’re in for a real treat! LeeAnne McCoy has been a member of the Signify community since the early days, and I can testify that she and her ethical shopping guide are dedicated to helping people find products that they’ll not only love, but allow them to make a difference.

And in the course of researching brands to include in her guide, LeeAnne has had dozens of conversations with makers and founders, and has unique insight into why some brands can turn their customers and donors into passionate fans while others simply sell their goods.

I’ve asked her to share those differences with you in the hopes that you can also make the leap from store to sensation. Because when you can successfully turn customers into advocates, you’ll be able to take your mission to a whole new level and make a bigger impact.

4 Tips for Turning Your Customers and Donors into Passionate Fans

A few months ago, one of Mercy House Global’s homes for teenage moms in Kenya burned to the ground. And in a passionate response to the tragedy, I watched the bars quickly fill up on their online fundraising campaign. Within a matter of hours, they raised thousands of dollars—enough to replace all the items lost in the fire including clothes, beds, and more for the young moms and their little ones.

And recently, Shelley, founder of Papillon, was visiting Haiti. She shared with her Facebook followers some of the medical needs of the artisans who work for her. Before she got on her flight home the next morning, she was able to tell her employees that people they had never met had donated enough to cover all their medical expenses. 

These kinds of stories are actually common for these two nonprofits. Not only do they quickly raise funds for their needs, but they also frequently sell out of newly released fair trade products. Why? 

They both have a very loyal following of customers and donors who are as passionate about their mission as they are. 

So, how can you turn your customers and donors into fans as loyal as those who follow Mercy House Global and Papillon? Below are four ways nonprofits and social enterprises turn followers into passionate fans.

1. Be Real

Lauren, owner of the small ethical online boutique Naupaka, is not afraid to admit her mistakes. As a one-woman-show, she sometimes sends out newsletters twice or sale notices on the wrong day and then sends a funny apology email with the correction.

Her transparency makes shopping from her online store feel like shopping at your local brick and mortar.

Shelley from Papillon is also very transparent about her challenges in running a nonprofit, as well as her relationships with her employees. She recently posted a live cell phone video on Facebook of the Papillon workshop in Haiti. Watching the banter, the smiles, and even those who ducked down because they were too shy to be on camera was like being there in person. This did far more to inspire support for Papillon than any professionally recorded video could have done.

Your supporters are inundated constantly with advertisements and requests for donations, but a sense of authenticity can make your requests stand out from the crowd. 


2. Be Personal

Because of the pandemic, connecting in person with your followers may not always be possible, but there are numerous ways to personally connect from a distance.

A handwritten note goes a long way. I treasure the many handwritten notes I have received from various social enterprises and artisans I support through Change the World by How You Shop. A personal email can have the same impact.

Facebook offers some great opportunities for connecting personally with your followers. Shop with a Mission has had to close the doors of their fair trade store in California all year because of COVID-19. However, they started weekly Facebook live shows where they laugh, tell jokes, host giveaways, and show off products. By watching the live shows, both local and out-of-state followers get to connect personally with the owners and employees.

Several other fair trade shops have utilized Facebook to introduce international artisans via live video. Others, like Mercy House Global, have created an “insiders” group which invites a small group of their fans to be a special part of their mission. Shelley from Papillon goes one step further and “friends” customers and donors on her personal Facebook page.

People are more likely to support organizations they have a personal connection to. Thus, the common joke about “Mom is my biggest fan.” Whatever method you employ, keep looking for ways to help your followers feel like they are personally invested in you and your mission. 

 

3. Be Specific

Recently, I purchased a basket from Eternal Threads, a nonprofit fair trade organization. Beautiful as the handwoven basket is, I bought it not just for its beauty or because I wanted to support a generic cause such as fighting poverty in Africa. I bought it because it was Rosemary’s basket. From following Eternal Threads, I had learned Rosemary’s story, how she lost both her parents and was raising her younger siblings and selling baskets to pay their school fees. I bought her basket to remind me to pray for Rosemary and because she inspires me. 

Even when you cannot share names or pictures, you can still be specific: 

Likewise, Papillon recently shared that one of their employees’ sons was HIV positive. Because of the stigma around HIV, they could not share names or pictures, but they shared enough details of the story to inspire many to donate.  

And when Mercy House Global started their fundraising campaign after the fire, they raised funds for specific needs, one at a time, such as mosquito nets, beds, and toddler clothes. Each individual need they posted was quickly provided for by donors who understood their mission, what was being asked of them, and what the result would be from their contribution.

 

4. Follow Up

Giving frequent updates on your supporters’ impact will strengthen their commitment to your mission. Papillon sends frequent updates to the donors who contributed to their employees’ medical needs. And Mercy House continues to send updates on the teen moms who lost their homes in the fire and the new homes they hope to purchase for them.

Eternal Threads, who sells Rosemary’s baskets, continues to share her story. Recently, her little brother was robbed and beaten on the way to work and his cell phone and bicycle were stolen. When they shared the need for donations to cover his medical care, it was simply one more chance to be part of an ongoing story.  The update and personal thank you from Rosemary they forwarded to donors ensured they would be quick to participate in the future as well.

Every little step you take towards having authentic, personal, specific, and ongoing communication with your followers will help build their relationship with you. And nurturing those relationships over time will turn customers and donors from occasional supporters into passionate fans who will be vital partners in accomplishing your mission.

It’s certainly worked for the organizations above. How will you make it work for you?


LeeAnne with Rosemary's products.jpg

LeeAnne McCoy is a mother of six young children and a piano teacher in Washington State. In her "spare time," she is also the creator of Change the World by the How You Shop, an online ethical shopping guide which makes it easy to find products from brands that go beyond ethical and fair trade to change lives around the world. Her mission is to support those brands by helping more people discover their products.

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In the course of researching brands to include in her ethical shopping guide, Change the World By How You Shop, LeeAnne McCoy has had dozens of conversations with makers and founders, and has unique insight into why some brands can turn their custom…

Kristi Porter, founder of Signify

I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.

Create a Year-End Social Impact Report to Engage Donors and Customers

Can one person really change the world?

I think it depends on what you count.

Some people are only impressed by massive reputations, millions of dollars, big programs, and culture-changing ideas.

But as nonprofits and social impact companies started to release their year-end reports over the last few months, my favorite ones to read are the creative reports that:

  • make tangible the intangible,

  • highlight the small numbers that represent a change in heart or thought for a few people,

  • share the seedlings of disruption that will shape a family's trajectory forever,

  • tell the David versus Goliath stories,

  • represent the optimistic beginnings of early-stage organizations,

  • sound more relatable to me.


It's the idealist in me, but these reports represent hope and what could be.

Don't get me wrong, I'm certainly in awe of the big nonprofits and social enterprises who make an impact that I could only dream of. But I think we often forget that everyone who tried to do something great had to start somewhere, usually with meager resources.

Even on a small scale, these reports are the testimony of how you've used your resources to do something worthy of your donor or customer’s investment in you—whether that be time, money, influence, or anything else. No matter how big or how little you feel your contributions are (and theirs in you), they deserve to hear the story of what you did together.

If you haven't done so already, I urge you create your own report—and I’ll talk you through it.

Create a Year-End Social Impact Report to Engage Donors and Customers

Why Do You Need a Year-End Report?

Here are a few reasons why having a year-end report benefits you and your nonprofit or social impact company.

  • Help your community understand what you did with their resources, which might encourage them to give more.

  • Show them where you're headed in the future, and how they can be a part of it.

  • Tell stories of the real lives that were affected by your mission and the shared belief that things can be different (and better!).

  • Reiterate their standing as an insider that will always be kept in the loop when you've been trying something new.

  • Thank your current large donors, partners, and sponsors.

  • Build trust in you, your work, and your vision for a new and improved future.


We are in need of more good news than ever before . . . and you are in a fantastic position to share it!

How to Easily Design Your Year-End Social Impact Report FOR FREE

Here’s what you need to know: Your social impact report doesn’t need to be fancy. It certainly can be, but don’t let that stop you from making it happen.


Canva

Canva is the (free) tool that I use to create pretty much anything visual on this website or my social media. There are thousands of free templates to utilize for pretty much every purpose, and it’s pretty easy to get up to speed. Canva lets anyone be a designer!

People Resources

If you have a limited budget but a pair of extra hands, put them to work! It could be an intern, volunteer, board member, or peer that you can barter with.

STORYRAISE

Storyraise is a tool I only recently discovered through a friend, but it looks user-friendly and like it could create a great social impact report.

Webpage

No eye for design or short on time? Simply add a new page to your website and list all the data there. Just try to compliment numbers with stories and information that bring the facts to life.


Marketing Your Social Impact Report

Once you’ve taken the time to create your year-end report, be sure to get the most mileage of it by promoting it everywhere you can.

Pssst—You can also promote it more than once! For example, you could even promote it to new donors and customers as they begin to interact with you over the course of a year.

Examples of Year-End Social Impact Reports

After everything we’ve discussed above, would you like to see some impact reports from small nonprofits and social enterprises like you?

Atlanta Dream Center (now Frontline Response)*

This incredible organization has been doing good in Atlanta and beyond for a couple of decades now. So, they have some pretty great numbers to tout. However, one of the things I love about their social impact report is their vision for the future. At the end they show a photo and blueprint for their new headquarters as well as the budget they need for it. This allows their current donors to understand future needs and make the investment.

Gifts for Good

When you don’t have a designer on standby, you can follow Gifts for Good’s example and simply add a new page to your website with all the relevant stories and stats. A few of the creative stats they included were hours of employment, gallons of water save by using recycled materials, and chemo rides for cancer patients.

Refugee Coffee Co.*

My friends at Refuge always get super creative by telling their story using the language of coffee. You’ll see they also have a really simple layout that still tells a powerful story. Don’t make the mistake of thinking your report has to be dozens of pages long to be impactful.

MOMENTO FOUNDATION (FORMERLY Love Not Lost)

A while back, my friend Ashley and her team at had a heck of a year trying to help us all process grief in the midst of 2020. But they showed up in the ways that only they could, and loved on their community at a safe distance. Due to the name change, their 2020 report is no longer online, but it was a terrific example of what happens when you don’t make your goal. They were honest, upfront, and showed their donors and supporters their vision for 2021 with gusto! I know anyone who received this wasn’t disappointed—only proud to be a part of their community.

Goshen Homes

Though this one isn't quite an impact report, but it is still certainly a great model. Even without the beautiful design, you’ll see the testimonials scattered throughout that reinforce the importance of their work. And I love that it also shows you clear steps to getting involved.

Conscious Capitalism

I love that this report starts off with the title, “A Pivot Toward the Future.” It’s hopeful, shows they are still standing strong after a hard year, and points to their work moving forward. I also like that they counted the attendees for their online gatherings as a stat. Finally, I love that they dedicated several pages to thanking their major partners, event donors, board of directors, and team. You can never thank people enough!

To The Market

This report stood out to me for several reasons. First, I love that they reinforced their work with stats about why their mission matters to the public at large. Second, they showed their growth very simply and in a straightforward way on page 5. (And yay for utilizing interns!) And, third, you’ll notice that their case studies are short and so is their social impact report. This is a terrific example of how you can communicate impact in a compact way.

BE THE BRIDGE

My friends at BTB have been growing like crazy since they launched in 2016. This is illustrated in their report when they show milestones reached each year. This kind of information instills trust with the donors and partners, showing their continued momentum and giving them concrete examples of what their involvement did over the years to grow the mission.

HORIZON SERVICES

Full disclosure—I wrote this report! Horizon Services is a substance use treatment center in California, and they’ve been doing incredible work for many years and are highly regarded in their community. However, this was their first impact report so they wanted a hefty mix of stories, hard stats, creative stats, and showing their gratitude for everyone who contributes to their success. I loved the way we ended up quantifying some of the more emotional parts of their work such as safe nights spent in their care, observations by staff, days people felt supported, and people who turned their lives around. They have a lot to be proud of!

VECTOR GLOBAL LOGISTICS

Another one of mine! As Vector’s Chief Marketing Officer, writing and art directing the impact report is one of my responsibilities—one that I love! Each is somewhat similar and somewhat different, but one thing I liked about our last report was aligning our volunteer projects to the Sustainable Development Goals (SDGs). Many organizations around the world use this terminology, so we implemented it to make our priorities more clear for readers. And if you are a nonprofit wanting to partner with more companies, this could be a direction you’d also like to take since many businesses are working toward SDGs themselves.

I really do believe that one person can change the world—when you know what's important and what to count.

You're the one.
Get out there.
Create your impact.
Share it with the world.




PS: Have your own awesome year-end report to show off? Link to it in the comments!

* Past or present Signify client



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No matter how big or how small you feel your nonprofit or social enterprises’ contributions are, your donors or customers deserve to hear the story of what you did together.

Kristi Porter, founder of Signify

I’m Kristi Porter, and I help cause-focused organizations understand and execute effective marketing campaigns so they can move from stressed to strategic. Your resources may be limited, but your potential isn’t. Whether you’re a nonprofit, social enterprise, or small business who wants to give back, I’ll show you how to have a bigger impact.