Events

How to Prepare for Attending a Conference

Fall and spring are primetime conference seasons. I feel like I’m currently receiving multiple emails every week for new events and registration deadlines. And I don’t know about you, but I love attending conferences! I’d never consider going back to school, but I’d attend a conference every month if I could! Extraverts and introverts (raising hand here!) can find plenty of fantastic opportunities at a conference whether you’re in it for the people or the information.

But with our busy, busy lives, sometimes even our favorite annual events can sneak up on us. If it’s going to take a chunk out of your schedule, and possibly out of your budget, why not make the most of it? Events and conferences could mean new customers, donors, partnerships, or even friends.

How to Prepare for Attending a Conference

To make the most out of your time there, here are my top tips for preparing to attend a conference on behalf of your nonprofit or social enterprise.

 

Business Cards and Handouts

If you’re anything like me, your business cards really only see the light of day at events and conferences. But nonetheless, it’s important to have them on hand. There’s still no better way to pass along your information quickly. So, make sure you have ample supply printed and packed. And if your nonprofit or social enterprise has any handouts or coupons, bring those along too!

(Update 3/21/18) Another great alternative someone recently told me about was to utilize a contact card in your phone that can easily be shared with someone via text. I created a separate business contact card since my personal one had private details on it. So, with the business one, I added all my details, including my business social media links, Skype handle, and everything else that makes me easy to reach. She even added a link to her online calendar which makes scheduling a snap.

I still recommend having traditional business cards as well, because I don't want to automatically add everyone I meet to my address book, but it's a terrific other option, and will also work well if/when you run out of cards.

 

Social Profiles

As I prepped for a conference last month, I realized that my Facebook Page profile needed to be updated. I’d changed some of my positioning language since creating it back in February. So, it taught me to give them all a once-over. Sometimes we promote fundraising campaigns or sales promotions in our profile, but they weren’t intended to stay that way forever. Or, like me, maybe you had some temporary language that stayed in place for too long. It’s possible your organization has even gone in a new direction. Whatever the reason, give each profile a quick look to make sure all of the information is still correct.

Additionally, I recommend doing this both with your personal and professional profiles. Why? To cover all your bases. For example, I only have Facebook, Twitter, and Pinterest accounts for Signify. But I have personal Instagram and LinkedIn accounts. Depending on the accounts other people prioritize for themselves or their organizations, you want to give them as many good options as possible for connecting with you later, as well as keeping up with the latest on your business.

 

Social Feed

How long has it been since you updated your social media? It’s probably on your weekly To Do List, but if you’re like most small business owners I know, it can easily fall to the wayside. Head on over there and post updates to each of your accounts. And if you’re still a week or two from the conference, you might even want to schedule a few posts ahead of time leading up to the event. The point is that you want anyone checking out your accounts to see updated content. Otherwise, they might not bother with following you. And I know you don’t want that! As before, consider this for your professional and personal accounts.

 

Website

Chances are, there are pages on your website that get updated regularly, like a blog. (Or, at least I hope so! Google likes this!) But there may be other pages that need dusting off. This often includes the About page, but depending on the size of your site, it could be any number of pages. This will take the most time, but try to give each page a good, hard look with the perspective of a new visitor. Check to make sure information is updated and, equally important, that links work. And if you’re a real go-getter, you can even create an opt-in, switch out an opt-in, or use language that other conference attendees are likely to click.

 

Conference Info

If this isn’t a conference you’ve attended before, it’s time to follow the event’s social media accounts. Likewise, take note of any official hashtags that will be in use. In the weeks leading up to the gathering, you can interact with people online to introduce yourself, start attracting new followers, find new accounts that interest you or are relevant your cause, make plans to meet in real life, and much more. During the event, you can do some of the same, as well as posting your favorite notes and quotes, which allows you to not only show what you’re learning and enjoying, but also be helpful to others. Plus, it gives you great content for your own personal and organizational accounts—bonus!

 

 

Attended a conference recently? Here's my secret formula for what to do next!

By the way, here’s a great list of social impact conferences from Cause Artist. What are your favorite conferences to attend? Tell me in the comments!



PIN THIS POST FOR LATER: 

Here are my top tips to prepare for attending a conference on behalf of your nonprofit or social enterprise.

Kristi Porter, founder at www.signify.solutions

I'm Kristi Porter, and I started Signify to provide writing, consulting and strategy services to nonprofits and for-profit organizations with a social mission, primarily through copywriting, marketing, and business communications. I believe that cause-focused organizations like yours are the future of business. You're proof that companies can both make money and do good. And I'm here to help you get noticed and grow. When you succeed, we all win.


Birthday Gifts for All

This Friday is my birthday! (Cue the confetti!) And one of the best ways to spend a birthday is by sharing it with others—even digitally. I also love giving gifts and freebies away. So, I thought it would be fun to combine those two things this year! 

Here's how you can win gifts for my birthday!

Through Sunday night, September 17th, at 11:59 p.m. EST, you have the ability to win (socially-conscious) gifts for my birthday!

Everyone on my email list has the chance to win. And I have multiple lists that you can sign up for which, by the way, will help your nonprofit or social enterprise with your marketing and communications efforts—already a win, win! You'll receive one entry for each list. So, the more lists you're on, the more entries you have! AND for every person you refer to my list, you'll get FIVE bonus entries! Just shoot me an email (kristi@signify.solutions) to let me know the person was referred by you. So, not only do you increase your chances of winning an awesome prize, but you'll be a part of your friend improving their organization's marketing efforts. Look how (inadvertently) sweet you are!

To recap:

Sign up via one of these lists . . . 

For each list your email appears on, you'll receive one entry. (Yes, this includes lists you're currently on!)

Refer someone to a list, and you'll receive FIVE bonus entries when they sign up. And don't forget to send me an email (kristi@signify.solutions) to let me know that found me with your help.

Let's get to it! What can you win?

First prize in my birthday gifts drawing

First prize:

Approximate retail value is $90.

 

 

Second prize for my birthday gifts drawing.

Second prize:

Approximate retail value is $40.

 

Third prize for my birthday gifts giveaway.

Third prize:

Approximate retail value is $25.

 

 

And, guess what, EVERYONE'S A WINNER! Each person on the list will receive an email with a digital gift as my thank you for being part of the Signify community.

 

Don't forget, you have until Sunday, September 17th, at 11:59 p.m. EST to enter! Winners will be chosen and notified on Monday, September 18th. 

Good luck!

CONGRATS TO THE WINNERS:

KRISTI OF CONTENT IN COLOR (1st prize)

OLIVIA OF HELP ATHENS HOMELESS (2nd prize)

ANDY OF REMERGE (3rd prize)



PIN THIS POST FOR LATER:

Here's how you can win (socially-conscious) gifts for my birthday!

Kristi Porter, founder at www.signify.solutions

I'm Kristi Porter, and I started Signify to provide writing, consulting and strategy services to nonprofits and for-profit organizations with a social mission, primarily through copywriting, marketing, and business communications. I believe that cause-focused organizations like yours are the future of business. You're proof that companies can both make money and do good. And I'm here to help you get noticed and grow. When you succeed, we all win.


#Eclipse2017 Marketing Lessons

I don't know about where you live, but Atlanta had #Eclipse2017 fever for weeks—and we weren't even in the path of totality, where the sun would be completely blocked by the moon. But there were apps, websites, news coverage, and huge shortages on ISO-certified glasses everywhere you looked. It was a fun frenzy to be a part of, honestly. I was totally into it. However, even after anticipating it for a couple of months, I still found myself unprepared. In the end, I had a great time, but it was also a tad chaotic.

And it was easy to make a few parallels between this unique experience and the world of marketing. So, be a business nerd with me for a minute, and just go with it . . . 

Here are four marketing lessons we can draw from #Eclipse2017.

1. Plan Ahead

Did you get your circa Back to the Future ISO-certified eclipse glasses? I almost didn't. I literally got my hands on a pair less than 40 minutes before the big event. I had been thinking about this moment for weeks and weeks leading up to it, but kept forgetting to pick up free glasses or buy them, and then when I put some real effort into it just a few days prior, they were, of course all gone. Like, long gone. My friend and I managed to buy a pair from a guy who's friend didn't show up to watch with him. Whew!

Marketing lesson: Good marketing doesn't just happen. If you don't live in the world of business communications as I do, there are plenty of other things to occupy your mind and your time. Believe it or not, sometimes it's even hard for me to make the time. And if you don't consider it to be one of your skills, it's easy to let marketing slide or get pushed to the back burner. But you can't expect people to buy, donate, or show up without some real effort on your part. I know there is already a lot on your plate, but stop and think about your marketing. Put together a plan, even a loose one to work from. Read a book, listen to a podcast, or get on an email list that will teach you more about marketing. The better you get, the more your organization will thrive.

2. Have a Backup Plan

I ended up enacting Plan D for my eclipse experience. Plan A was to win one of the cool trips I'd registered for, which would've meant watching it in either Portland or Nashville. Long shot? Absolutely, but how fun would it have been! Plan B was to buy glasses and go watch with my friend at her house because her daughter was napping and she couldn't get out. But I couldn't find any to buy because I waited too long. Plan C was to go to a local event that had glasses for sale. This is what I thought was happening up until it didn't. Another friend came with me to this event, but when we arrived, they'd already sold out of specs. That's when Plan D evolved. 

We were standing in line for this event, but we didn't know if the line was for drinks, or to buy the glasses. So, I tapped the guy in front of me on the shoulder and asked. He said it was for drinks, and that they'd already run out of glasses. Gahhh! But he said that his friend didn't show up and that he'd sell us his extra pair! So, we grabbed those because it was almost 2:00 p.m., and the eclipse was happening at 2:36 p.m. here. We'd just have to share.

Marketing lesson: Maybe not every time, but at some point, something in your marketing plan will go wrong. (My experience is that it's usually technology-related.) Maybe it's a bad wifi connection, a glitch with your email provider, an event speaker gets sick or misses their connecting flight, the product doesn't get shipped on time, or your computer crashes and you know you were supposed to, but you haven't backed it up in six months even though you got a notification to do so the day before. It could literally be anything. The point is to have a backup plan, or three. Expect that something will go wrong, because it easily could. And do a happy dance when it doesn't!

3. Share the Experience

As you've already seen, I didn't plan very well for this historic moment. It wasn't until last Thursday when I actually started hunting for glasses. And I was sick last week and over the weekend, so even though I'd been excited for the eclipse, my enthusiasm was quickly waning. It wasn't until Sunday that I reached out to my friend to attend the viewing party with me. She showed some interest, but we didn't even make firm plans until around 11:00 a.m. on Monday!

I woke up that day still feeling pretty drained from being sick, so I'd almost resigned myself to just watching the eclipse on TV from my couch. I was about to text her that I wasn't feeling up to it, when she reached out to see if we were still on. So, I took a moment, remembered that previous excitement, and put together a plan. We ended up having a great time, and a fun, shared experience.

Marketing lesson: If you are a solopreneur or run a small business of just a few folks, it's very easy to get used to doing things on your own. This may be because it's just easier, you don't have the resources to pay others, or have a hard time delegating. But whether you're in the middle of a launch, promoting an event, fulfilling a product order, administering a service, or just dreaming of what's next, it's always more fun with a buddy. Conversations with others may give you new ideas, good feedback, inspiration, or one of another dozen awesome things. Even as a solopreneur, doing everything alone is a choice. Make plans to involve others, even informally. Your organization will be better for it. After all, you got in this business to help others. So, let someone help you.

4. Make It Last

If you're anything like me, your post-eclipse routine included updating social media with the photos you took. After that, I scoured Instagram and Facebook to see the photos and videos my friends and family captured. It was an experience worth sharing and celebrating. I also had friends that were in prime viewing spots all over the country, so I couldn't wait to see a glimpse of what they saw. It was truly an event that brought the country together, and gave us something fun to focus on after all the bad news we hear every day. I'll certainly be watching for those photos and videos in the days to come.

Marketing lesson: One of the common mistakes I see by organizations is that they host an awesome event, but they only talk about it before-hand. They don't promote it much during, and rarely after. Those are two prime opportunities to get your audience excited about your next event. Likewise, if you put a lot of time and effort into a launch, but never update your peeps about how it went, you're missing the opportunity to keep them in the loop and tell them how important they were to it. Or, do you put a lot of work into writing blog posts, but never actually promote them? It's unlikely people will just sit around waiting with baited breath until your next post. You need to market it! I've heard that 20% of the effort you put into your blog post should be writing it, and the other 80% should be marketing it. Your words may be incredible, but if no one knows to read them, they won't be very effective. Go the extra mile. Make it count, and then make it last.

So, did you watch the eclipse? Where from? What did you think?



PIN THIS POST FOR LATER: 

Here are four marketing lessons revealed by #eclipse2017.

Kristi Porter, founder at www.signify.solutions

I'm Kristi Porter, and I started Signify to provide writing, consulting and strategy services to nonprofits and for-profit organizations with a social mission, primarily through copywriting, marketing, and business communications. I believe that cause-focused organizations like yours are the future of business. You're proof that companies can both make money and do good. And I'm here to help you get noticed and grow. When you succeed, we all win.


Ask the Experts: Understanding Your Audience

Each month, I invite guest contributors to speak about timely, relevant, and sought-after topics that are important for cause-focused organizations like yours to be aware of as you grow. For August, I've invited my friend, Jen Gordon, to share about uncovering the hidden desires of your donors and customers. Understanding your audience will be a key to your success.

Uncover the hidden desires of your donors and customers.

Q. What are the latest trends in your industry?

A. What I’m seeing lately is a trend toward companies identifying their marketing strategy first, and then outlining the tactics they will take to align with that strategy. By “strategy," I mean really digging into the hidden and unspoken desires of your prospect, and developing your approach to that audience around those wants.

In the past I’ve seen marketers using tactics like, “Hey, let’s send out a direct mail piece like the one I saw from XYZ organization.” Or, “Oh, let’s send an email campaign about our next fundraiser,” before truly identifying why their prospects would want to engage the content.

There has always been interest in the marketing world around the psychology of marketing, but today there is a lot more content readily available about the psychological drivers that cause prospects to take a certain action, to leave, buy, or donate. Nir Eyal writes a blog that focuses on consumer behavioral triggers and habits. Though most of his work focuses on software development, the concepts he teaches are applicable to any industry.

Q. What is the biggest mistake you see people making in regards to what you do?

A. One of the mistakes I have seen many times over the years of creating landing pages and sales funnels is that business owners may have a short-term plan or campaign they want to launch, but don’t have a clear roadmap for the year in terms of where they want to be in 30/60/90 days or six months, etc. They generally know what they want to achieve, but the path getting there is often unclear.

Right now, I’m working on a marketing calendar (with some inspiration from this SEJ post) for my own product, the Hope Deck, using Google Sheets, Google Calendar and Trello—all free tools!

Q. What is your best piece of advice?

A. If you aren’t trained on how to uncover your prospect, donor, or customer’s hidden, unspoken wants/desires, then find someone who is. :) Learning how to do this while working on the Hope Deck has completely changed how I connect to, and communicate with, my audience.

It has allowed me to understand how I can bring the maximum amount of value to my customers. I no longer assume that I am a part of my target audience, which I have done in the past. My mind is open to a wider range of problems people want to solve, and emotions they want to feel or not feel.

Q. What is one thing readers can do this week to improve?

A. Start figuring out what your audience really wants—not what they need, but what they want. I created a spreadsheet for the Hope Deck where I am in the process of identifying my customer’s unspoken desires. Don't get overwhelmed. Keep it simple to begin, and then edit or expand it over time.

Q. Anything else we should keep in mind?

A. The best way to uncover these hidden wants and desires is to actually talk to your customers or donors. I’d recommend recording the conversations, if possible, so you can review them later and pick up on details you may miss in the moment. Another option is to get them in writing through emails or surveys. You'll then use their language when speaking to them in your emails, social media, and any other communication pieces, so that it's familiar and relatable.

And be sure to ask them open-ended questions about why they choose to partner with, donate to, purchase from, or do business with you. Most of the time they won’t express their hidden desires outright, but you can infer from their answers what is important to them, and from there brainstorm motivation, emotional triggers, and things like that.


Jen Gordon is a momma, artist, and entrepreneur based in Atlanta, Georgia. For the past eight years of her career, she’s specialized in conversion centered design, working closely with marketers and business owners to increase sales by testing and optimizing their sales funnels. Her geeky passions include finishing stuff, brain rewiring, crafts of any sort, and anything Dolly Parton has ever said or sung. :) You can find her latest creative project, a collection of inspirational postcards, at www.HopeDeck.com.



PIN THIS POST FOR LATER:

Start figuring out what your audience really wants—not what they need, but what they want. Uncovering the hidden wants and desires of your audience will be a key to your success.

Kristi Porter, founder at www.signify.solutions

I'm Kristi Porter, and I started Signify to provide writing, consulting and strategy services to nonprofits and for-profit organizations with a social mission, primarily through copywriting, marketing and business communications. I believe that cause-focused organizations like yours are the future of business. You're proof that companies can both make money and do good. And I'm here to help you get noticed and grow. When you succeed, we all win.